Ajay Chandran Nair
International Student Recruitment
Kochi,Kerala
Summary
I'm a result-driven professional with a strong background in business development, corporate accounts handling, and business expansion. Currently, as the Kerala State Head at Study Path International, I've successfully recruited students to study abroad and expanded the organization's presence in Kerala. I've a proven track record of exceeding business targets and achieving high levels of customer satisfaction. I've established strategic partnerships with educational institutions and built strong relationships with key stakeholders. With a PG Certification in Digital Marketing from Purdue University and a Bachelor's degree in Psychology from Alagappa University, I present a unique blend of skills and knowledge to my approach to work.
Overview
18
18
years of professional experience
2
2
Certifications
Work History
KERALA STATE HEAD
STUDY PATH INTERNATIONAL
2 2024 - Current
- Led the operations as the Kerala State Head at Study Path International, overseeing the successful recruitment of students to study abroad
- Developed and executed strategic plans to expand the organization's presence and reach in Kerala
- I've been instrumental in on boarding universities to sign up MoU's with Study Path International
- Collaborated with a diverse team to ensure the delivery of high-quality educational services to students
- Established and maintained strong relationships with key stakeholders, including schools, parents, and government officials
- Implemented innovative marketing strategies to increase student enrollment and achieve revenue targets
- Provided guidance and support to staff members, fostering a positive and productive work environment
- Monitored and evaluated program effectiveness, making necessary adjustments to optimize outcomes
- Ensured compliance with regulatory requirements and maintained high standards of operational excellence.
BRANCH MANAGER
IDP EDUCATION INDIA PVT LTD
05.2019 - 01.2024
- Successfully managed a team responsible for student placements towards countries like Australia, UK, USA, Canada, Ireland & New Zealand achieving high levels of customer satisfaction and exceeding business targets
- Completed the PIER Certification (QEAC NO: P216), demonstrating a deep understanding of Australian education systems and regulations
- Implemented strategies to enhance counselor productivity, resulting in a 70% increase in student placements and revenue
- Established strategic partnerships with educational institutions through the signing of MoUs, expanding the range of study options available to students
- Organized and executed successful events on both physical and virtual platforms, providing valuable information and guidance to students interested in studying abroad
- Trained and mentored new counselors across different branches of IDP, ensuring consistent service quality and adherence to company standards
- Developed a strong network with universities in Australia and their placement representatives, facilitating smooth communication and collaboration
- Achieved exceptional results by building and maintaining long-standing relationships with clients, generating a high volume of referrals and repeat business.
OPERATIONS LEAD
CORPORATE NEST
02.2015 - 11.2018
- Led and managed the operations team at Corporate Nest, a corporate travel management company based in Bangalore, India, ensuring smooth daily operations and high-quality service delivery
- Scheduled and conducted timely property inspections to maintain and uphold the company's standards of accommodation solutions for business and leisure travel
- Acquired and serviced key corporate accounts, including renowned firms such as Philips India, ITC InfoTech, and various small-scale IT companies, catering to their domestic and international travel requirements
- Effectively managed all aspects of the Bangalore operations, from key account servicing to employee management, ensuring efficient and seamless functioning
- Established strong partnerships with leading international accommodation service providers, such as Bridge Street Global Hospitality and Extended Stay America, expanding the company's network and enhancing service offerings
- Maintained consistent and clear communication with clients, ensuring their needs and expectations were met and exceeded
- Avoided industry-specific jargon and used concise language to convey responsibilities and achievements
- Diligently proofread all official documentation and communications, ensuring accuracy and professionalism.
BUSINESS DEVELOPMENT MANAGER
MIND PRINTS INC
01.2013 - 01.2015
- Recruited, managed, and led a high-performing sales and marketing team of 8, responsible for generating 60% of the company's annual turnover, valued at INR 17 lakhs during the financial year 2013-14
- Successfully established new company operations in Kerala and Tamil Nadu, expanding the company's reach and market presence
- Acquired key accounts in colleges across Maharashtra and South India, effectively penetrating target markets and driving business growth
- Developed and executed comprehensive business, marketing, and sales plans, resulting in increased brand visibility and market share
- Implemented strategic pricing structures that balanced firm objectives with customer targets, maximizing profitability while maintaining competitive pricing
- Maintained clear and consistent communication with stakeholders, effectively conveying the company's value proposition and building strong relationships
- Ensured consistency and professionalism in all business communications, avoiding jargon and industry-specific terms
- Diligently proofread all official documentation and materials, ensuring accuracy and error-free presentation.
SR. MANAGER
CORPORATE NEST
03.2011 - 01.2013
- Managed and led the operations team based in Coimbatore, India, ensuring smooth daily functioning and optimizing operational continuity
- Scheduled and conducted timely inspections of properties to maintain high standards and ensure customer satisfaction
- Motivated and guided staff to achieve all sales targets, resulting in increased revenue and business growth
- Implemented enhanced inventory documentation processes, improving operational efficiency and reducing errors
- Maintained clear and consistent communication with stakeholders, both within the organization and with clients, ensuring effective coordination and collaboration
- Streamlined processes and workflows, resulting in improved productivity and cost savings
- Developed and executed strategies to enhance customer experience and satisfaction, leading to increased customer loyalty and repeat business
- Consistently met deadlines and deliverables, demonstrating strong organizational and time management skills.
RELIEF TEAM MANAGER
JP MORGAN FINANCIAL SERVICES
09.2007 - 02.2012
- Joined JP Morgan Financial Services as an executive in the Credit Card division, providing exceptional service to high-net-worth customers and successfully upselling security products
- Achieved the Employee of the Month award twice within a period of 7 months, demonstrating outstanding performance and dedication
- Promoted to the position of Relief Team Manager within 9 months, effectively managing the activities and performance of a team of new hires
- Successfully handled training and mentoring activities, ensuring the development and growth of team members
- Laterally promoted to the Asset Management Department on September 1st, 2009, showcasing adaptability and versatility in handling different roles within the organization
- Maintained clear and concise communication with team members and stakeholders, avoiding industry-specific jargon for better understanding
- Proofread all official documentation and materials, ensuring accuracy and professionalism in all communications
- Consistently met or exceeded performance targets, contributing to the overall success and reputation of JP Morgan Financial Services.
TECHNICAL CONSULTANT
3 GLOBAL SERVICES - HUTCHINSON WHAMPOA GROUP
08.2006 - 08.2007
EXECUTIVE SALES & MARKETING
M/S NISHOTECH PVT LTD
07.2007 - 07.2006
Education
DIGITAL MARKETING
PURDUE UNIVERSITY
West Lafayette, USABachelor of Science - Psychology
ALAGAPPA UNIVERSITY
Tamil NaduH.S.C - Science
PARIMALAM MAT HIGHER SEC SCHOOL
Tamil NaduS.S.C - Science
ST. JOSEPH'S MAT HIGHER SEC SCHOOL
Tamil NaduSkills
Certification
EATC (PIER) Certified
Timeline
BRANCH MANAGER
IDP EDUCATION INDIA PVT LTD
05.2019 - 01.2024
OPERATIONS LEAD
CORPORATE NEST
02.2015 - 11.2018
BUSINESS DEVELOPMENT MANAGER
MIND PRINTS INC
01.2013 - 01.2015
SR. MANAGER
CORPORATE NEST
03.2011 - 01.2013
RELIEF TEAM MANAGER
JP MORGAN FINANCIAL SERVICES
09.2007 - 02.2012
EXECUTIVE SALES & MARKETING
M/S NISHOTECH PVT LTD
07.2007 - 07.2006
TECHNICAL CONSULTANT
3 GLOBAL SERVICES - HUTCHINSON WHAMPOA GROUP
08.2006 - 08.2007
KERALA STATE HEAD
STUDY PATH INTERNATIONAL
2 2024 - Current
DIGITAL MARKETING
PURDUE UNIVERSITY
Bachelor of Science - Psychology
ALAGAPPA UNIVERSITY
H.S.C - Science
PARIMALAM MAT HIGHER SEC SCHOOL
S.S.C - Science
ST. JOSEPH'S MAT HIGHER SEC SCHOOL
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