Ajay Dixit

MUMBAI METRO RAILWAY - LINE-1 V-A-G corridor

• Maintained workplace safety by enforcing strict adherence to company policies and industry regulations.
• Trained new employees and delegated daily tasks and responsibilities.
• Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
• Conducted safety training and education to employees to increase awareness of safety hazards and empower employees to work safely.
• Responded to any emergencies as instructed and with utmost efficiency.
• Communicated safety performance and progress to management and employees to provide up to date information.
• Investigated accidents and incidents to determine root causes and develop corrective actions to address underlying issues.
• Conducted safety audits and inspections to identify workplace hazards and deficiencies.
• Led employee training on safe usage of equipment.
• Prepared daily & monthly shift reports for safety audits and incidents happened at stations.

HO Mumbai

• Processing of payouts for Claims & Maturity
• Handling Queries from Branches, Grievances, IRDA & Customers through Generic IDs
• Follow up Branches, Zones & Client for pending documents
• Maintaining Monthly MIS, Making Presentations of the Performance, TATs & the Responsibilities done.

• BRANCH ADMINISTRATION & HR
• Handled Entire Administration & HR Profile for 03 Locations
• BRANCH OPERATIONS & CUSTOMER SERVICE (FRONT DESK)
• Promoted as a Team Leader & was handling 03 Locations (Kanpur-02, Jhansi & Faizabad)