Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Ajay Godbole

Mumbai, godbole,India

Summary

16 Years of total Experience ,With 5 years in Leadership role Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.

Overview

18
18
years of professional experience
1
1
year of post-secondary education
3
3
Languages

Work History

Program Advisor

Interview Kickstart
09.2022 - Current
  • Talking to potential candidates via telephone to understand their needs Explain the course in detail to candidates.
  • Answer questions that candidates may have Inspire the candidate to uplevel their career by signing up for the course.
  • Communicate with internal stakeholders & external prospects by communicating the value proposition tailored to the need with consent of program designer.
  • Maintain the database, including comprehensive data entry, setting alarms for follow-up, lead tracking and lead hand-off.
  • Maintain a level of metrics to meet activity goals (call volume, email, and lead objectives).
  • Maintain current knowledge of different programs & competitive product study.
  • Planning And Organizing, Effectively organizing and planning work according to organizational needs by defining objectives and anticipating needs and priorities.
  • Communicating clearly and effectively with people inside and outside of the

Learning Consultant

NetCom Learning
07.2021 - 06.2022
  • B2B & B2C USA SaaS Sales
  • Invest time in prospecting and lead generation to fuel call/ visit outcome.
  • Update CRM System to capture critical information for relationship management.
  • Review incoming leads, research and update missing information.
  • Research account I companies, cleanup any incorrect company data.
  • Develop efficient flow of info between Solution & Service teams & the client sales team.
  • Key aspect of the role of the inside sales Consultant involves working in partnership with the Client Sales team to grow the contract value of Fortune 500 and Middle Market companies through scheduling key client activities and sales visits.

Sales Manager

WhiteHat Jr
  • Initiating phone conversations with parents who complete the demo classes for their kids
  • Diligently communicating and priming the lead through channels like email, whatsapp, SMS, calls
  • Achieving the weekly targets in a high pressure performance driven competitive environment
  • Monitoring self-performance at all times while also contributing to the team performance, keeping track of factors like conversion factor, Average revenue generated per lead, Average revenue per sale, etc

Head of Sales Department

Travel the World
06.2020 - 07.2021
  • Presenting product information and marketing plans to potential clients during sales calls
  • Negotiating contracts with potential clients in order to secure business deals
  • Developing strategic plans for increasing revenue in specific geographic areas or industry sectors
  • Recruiting, hiring, training, and supervising international sales staff members
  • Creating financial forecasts for upcoming projects or campaigns
  • Researching and analyzing market conditions in specific countries to determine potential for growth
  • Maintaining contact with existing clients
  • Evaluating opportunities for new business ventures in target countries and markets
  • Coordinating with staff members in other departments to ensure that projects are completed on time

Cox and Kings Global Services Private Limited
08.2018 - 06.2020
  • Training new staff members on company policies and procedures as needed
  • Providing regular feedback to each member of the sales team regarding their performance
  • Coaching team members on effective sales techniques and methods for increasing revenue
  • Developing strategies to improve sales performance through ongoing training and development
  • Providing feedback to management regarding potential hires to ensure they are a good fit with the company culture and mission
  • Meeting with clients to identify their needs and recommend products or services that meet those needs
  • Coordinating with marketing teams to promote new products or services to existing clients
  • Setting goals and objectives for each team member and providing regular feedback to help them improve performance

Toppr
10.2016 - 06.2018
  • Built strong relationships with customers through positive attitude and attentive response.
  • Mentored and guided employees to foster proper completion of assigned duties.
  • Facilitated training for associates through daily coaching and regular performance appraisals.
  • Implemented new working processes to deliver multiple improvements.
  • Coached team members in customer service & Sale techniques, providing feedback and encouragement toward reaching sales goals.
  • Assisted with new hire processing and existing training programs.
  • Coordinated weekly meetings for internal and external groups.

Team Leader

Tech Mahindra
09.2009 - 09.2015
  • Leadership Team
  • Managing employee performance, including conducting performance evaluations and providing feedback to employees
  • Managing work schedules and overtime hours for the team, making sure that all shifts are covered
  • Conducting training sessions to help employees improve their skills and learn new processes
  • Reviewing incoming calls or chats to determine how best to respond to customer inquiries
  • Scheduling meetings to discuss issues or concerns with customers or other departments within the company
  • Monitoring call center activity to identify opportunities for improvement or resolve problems in real time
  • Identifying opportunities for cost savings by reducing unnecessary expenses or increasing efficiency in operations
  • Developing and implementing new training programs as needed to support department goals

Team Leader

Firstsource
01.2008 - 08.2009
  • Built strong relationships with customers through positive attitude and attentive response.
  • Mentored and guided employees to foster proper completion of assigned duties.
  • Facilitated training for associates through daily coaching and regular performance appraisals.
  • Monitored operating machinery to assess progress, adjust settings and maintain production speeds.


CSA

Intelenet
01.2006 - 08.2008
  • Connected with customers by listening to concerns and answering questions.
  • Provided amazing customer service by greeting customers, attending to orders and addressing specific requests.

Market Research Analyst

GSA
01.2005 - 08.2006
  • Devised and evaluated methods and procedures for collecting data such as surveys, opinion polls or questionnaires.
  • Collected and analyzed data on customer demographics, preferences, needs and buying habits to identify potential markets and factors affecting product demand.

Education

Tybcom - Business/Commerce, General

Mumbai University Mumbai
01.2005 - 01.2006

Skills

undefined

Accomplishments

  • Managed the Best Team award winning sales team at Tech M
  • "Manager of the Year" in Tech M
  • Dream Team Tech M
  • "Manager of the Year" in Cox & Kings


Timeline

Program Advisor

Interview Kickstart
09.2022 - Current

Learning Consultant

NetCom Learning
07.2021 - 06.2022

Head of Sales Department

Travel the World
06.2020 - 07.2021

Cox and Kings Global Services Private Limited
08.2018 - 06.2020

Toppr
10.2016 - 06.2018

Team Leader

Tech Mahindra
09.2009 - 09.2015

Team Leader

Firstsource
01.2008 - 08.2009

CSA

Intelenet
01.2006 - 08.2008

Market Research Analyst

GSA
01.2005 - 08.2006

Tybcom - Business/Commerce, General

Mumbai University Mumbai
01.2005 - 01.2006

Sales Manager

WhiteHat Jr

Similar Profiles

CREATE PROFILE
Ajay Godbole