SAP
Ajay Jijjivarapu
Deliver Manager
Summary
An articulate, vigilant, and pragmatic Finance Professional with over 14 years of prodigious experience in finance, accounting, accounts payable, account reconciliation, financial reporting, report analysis, process improvements, and engagement with the internal & external audit teams. A knowledgeable leader with a proven record of administrative quality, financial expertise, and achievement; instrumental in creating an environment of quality control process improvements that result in compliance, profitability, and growth. Adept at monitoring performance, analyzing status & progress reports, and managing complex business challenges with strong work ethics, interpersonal, communication, relationship management, and analytical skills. Seeking to achieve high career growth through a continuous learning process, persist in being dynamic, visionary, and competitive with changing scenario of the world and to contribute to the success of the organization.
Overview
16
16
years of professional experience
2
2
Certifications
3
3
Languages
Work History
Operations Delivery Manager-Account Payable
IBM India Private Limited
10.2021 - Current
- Managing Invoice processing /OCR Indexing/Dispute Management/Internal Audit/(Risk Assessment) with 29 Resource
- Responsible for completing all activities within agreed time and of the highest quality and ensure metrics are met as per agreed KPIs / SLAs targets as applicable
- Periodic Review of NON-PO Exception list/Critical or Sensitive vendors/Coding Matrix with Respective, regional Finance Director as part RFCF control complied with Risk Assessment
- Responsible for Employee Matrix/Separated Employee/Access control KCO's for complete AP
- Publishing the Daily Dashboard of Volume Report to Finance Director for entire AP
- First escalation point on process issues for client
- Address any people issues actively, and maintain a high team morale overall
- Identify any Operations Centre activity that may be foreseen as a risk/issue to successful process execution and take steps to mitigate the risks/issues
- Perform root cause analysis in case of escalations and take steps to improve the robustness of the process
- Partner with, Sourcing, vendor master towards one P2P organization
- Ensuring compliance with SOX and operational audit control policies
- Ensure Customer and Stakeholders Satisfaction
- Participate in periodic internal reviews and resolve any issues relating to Business Conduct Guidelines
- Execute operational plan to ensure all client SLAs are consistently met/exceeds
- Educate, prepare, transition team to Agile ways of working
- Inculcate Agile principles, methodologies into day-to-day work activities
- Share best practices, create back up, provide platform for team members to speak up, rotate responsibilities, value every person/member to speak/contribute
- Encourage ownership of role/process and bring forward newer ideas/suggestions to Leadership team
- Groom Hiring for next roles
- Review and validate workload of Team in order to help deliver lower attrition
- Lead timely delivery of any operational reports to internal and external stakeholders
- Review and update Ops process documents (ex
- Desk Top Procedures) at regular intervals and suggest changes to management wherever needed
- Setting performance expectations, monitoring progress, and providing feedback to team members
- Building a cohesive team that works together effectively to achieve common goals
- This involves creating a positive team culture, fostering collaboration and communication, and encouraging teamwork
- Hiring and recruiting: Partner with recruitment team for hiring and conducting interviews, and selecting the best candidate for the job
- Projects: ICC Accuracy Improvement, Reduction of Exceptions, Avoid Manual Rejections Non-Invoice documents, APPZEN AI Project- Process Migration
Assistant Manager-Accounts Payable
Genpact India Private Limited
04.2021 - 10.2021
- Managing 27 Resources of Invoice processing for African/Brazil countries
- Managed day-to-day operations of different AP areas including PO and Non-PO invoice processing, Vendor reconciliations, help desk and Payment Processing
- Managed team of 27 employees including recruitment, hiring, and daily workforce allocations
- Preparing and Ensuring global KPIs and SLAs are improved and monitored
- Delivering appropriate reporting and metrics to provide transparency to operational efficiency
- Identifies P2P systems enhancement and ensures operational efficiency, right first time/first pass yield, Paid on time and monitors system performance and productivity impacts to operation
- Preparation of reports required by management including audit responses, compliance reports, payment analysis, employee performance reviews and others as assigned
- Ensure the Accounts Payable team are replying to all queries in a timely manner and all queries are dealt with correctly and efficiently
- Suggests process improvements and helps team implement their ideas
- Ensure adherence to policy and procedures of the organization
- Managing internal and external audits as per agreed timelines
SME-(L-Senior Specialist)
E.I DuPont Service Center India
09.2017 - 04.2021
- Lead as an active team leader for EMEA Danisco with 09 associates and drive continuous improvement initiatives to increase productivity and streamline the Finance- Accounts Payable processes to provide business continuity
- Manage tickets raised by vendor/stakeholders/internal employees in Service now to get the vendor payment done on time or to inquire about post-payment, sourcing, and operations queries and place controls to avoid further escalations
- Address complaints/escalations received from internal and external customers and update CAPA tracker on a monthly basis and review with the manager for identifying process controls
- Handle monthly & Bi-weekly calls with Site, Plant managers, Sourcing, and GPO (Global Process Owners)
- Maintain high performance, provide performance feedback, and increase departmental efficiencies through training and constructive suggestions to the management
- Prepare KPI reports to monitor the business objectives and share them with the management
- Identify the training needs of the team, discuss and prepare training notes along with the supervisor/manager to facilitate training and PKT (Process Knowledge Test)
- Review the monthly and quarterly accounts payable accruals on open parked items and share the data to GL team for approvals
- Perform analysis of monthly and quarterly accrual data shared to GL team and Customer service team for actionable items to reduce the accrual cost
- Coordinate with internal and external auditors for a statutory and external audit, and provide the necessary information and required samples to audit firms EY, PWC, and KPMG
- Processing of Employees Travel card expenses submitted through concur and release the payments to Citi Bank
- Handling projects- LDV Project Leading by Global Process owner for accounts payable and Post & block concept leading by Service Delivery Leader
- Identify, propose, and initiate implementation of process improvement programs in conjunction with the Process Excellence Manager
- Responsible for managing and reviewing areas of Governance, Risk & Compliance (GRC), internal audits, process reviews, and standard operating procedures
- Manage daily report analysis for 'R' Block Report: Resolve document moved into R block due to price & unit discrepancies by working with vendor and business
- Shared Aging and value trend with the management on a weekly basis and 'A' Block Report: Ensure A blocked items are implemented on time to avoid any payment delays
- Perform weekly report analysis for Parked Error Report: Analysis on Parked Error report and share the analysis to Plant/site managers and Paid Late: Analysis on Parked Error report and share the analysis to Plant/site managers/GPO/LE controllers
- Conduct report analysis on a monthly basis for Received Late: Ensure Customer service team contact the supplier to issue the invoices on time to avoid any late fees which impact the credit rating of the business and RTV Review: Work with the Customer service team to decrease the RTV % which will create an impact on payment performance
- Processing of employee monthly Travel Card expenses based on across EMEA Region
SME- (K- Senior Specialist)
E.I DuPont Service Center India
06.2015 - 09.2017
- Served as SME (K-Senior Specialist) and handled vendor reconciliations and involved in preparing and presenting weekly/monthly financial & team performance reports to the management
- Extracted the GL balances of AP Trade from SAP on a monthly basis
- Followed with the respective teams to resolve the open items of Vendor Ledger
- Performed reconciliations and records as per the SOX requirement
- Ensured the maintenance of SOX compliance norms
- Involved in the new account reconciliations, reconciliation of direct debit account, reconciliation of suspense account, and timely uploading of Reconciliations with proper supporting documentation to Blackline Tool before the period is closed
- Performed the review and clearing of vendor advance payments and invoices
- Prioritized urgent invoice and aged invoice processing
- Performed thorough audits of vendor invoice statements
- Provided a one-to-one match of the invoice to the payment record
- Worked with vendors and the staff to properly identify outstanding items, and manage invoices from receipt to payment disbursement
- Liaised with all departments to ensure the vendors inquiries were dealt in a timely and efficient manner
- Managed the team for inquiries submitted by vendors and facility staff using standard business communication channels and customer relationship management technology
- Performing the Monthly Manual Journal, Voucher Review
- Review of document changes, Relaunch of return payments & Review of double payments
Specialist
E.I DuPont Service Center India
12.2012 - 06.2015
- Provided support on GR/IR Reconciliation in accordance with established standard operating procedures
- Extracted the open Account payable RNB and BNR GL Report from SAP on a monthly basis
- Worked and performed analysis on open and aged items of RNB and BNR
- Worked with sourcing/operations to solve the issues related to Quantity and price causing the differences in RNB
- Prepared the reconciliation templates with Ageing buckets and rationing to the associates
- Worked with SBU on updating the GRs on purchase orders to clear the BNR Issues
- Coordinated all accounting activities associated with the general Ledger and reported GL Imbalances to Controllers for conducting further follow up
Senior Process Associate
E.I DuPont Service Center India
08.2010 - 12.2012
- Managed processing PO (purchase order), Non-PO (non-purchase order) based invoices along with Memo Orders, Contract invoices
- Handled DSCI-AP EXPERT Generic Mail box
- Directed allocation of invoices to the team for processing and tracked the process updates and updated the same in process templates
- Assisted in sending web cycles to operation and sourcing team for any further clarifications, payment details and solved price & quantity discrepancy issues
- Worked on Posted Duplicate audit to control the duplicate payments to vendors
- Provided summary of 'RTV' invoices to process SME with categorization - Not legally valid, No PO, No Contact, and invalid
Process Associate
E.I DuPont Service Center India
03.2009 - 08.2010
- Handled Input Check Audit for Posted documents; DOA Check and follow up with Cost Center owners for invoice under DOA Threshold; Web cycle Audit for open invoices; Double posting Audit; Updating the CAPA tracker; Sharing the accuracy report accounts payable Leaders and upload into the share point
Education
B.Com - undefined
Nagarjuna University
Master of Business Administration -
Pondicherry University
Skills
Finance Management
Accoladesandachievements
- Awarded with 500$ Cash Prize(Appzen AI Project-2024)
- Best Leadership Impact award-2024
- Emerging Leader Award -2023
- Best Leadership Impact award, 01/2022
- Best people manager, 10/2021
- Best Customer Delight Award, 08/2019
- Best Customer Delight Award, 02/2016
- Best Employee of the year, 01/2012
- Best Employee of the year, 01/2014
- Best Employee of the year, 01/2015
- Star of the month award, 11/2016
- Star of the month award, 05/2014
- Cash reward for performance during transition period, 250E, 01/2015
- Best Team player for the Year, 01/2009
- Lean Champ award for 7 Lean ideas in a Quarter, 01/2021
Attributes
- Exceptional Leadership
- Intellectual Curiosity
- Methodical Approach
- Analytical and Logical Thinking
Keystrengths
Understanding the needs and challenges, negotiating for resolutions with stakeholders involved in projects., Understanding and assessing project risks and its consequences prioritizing them as per the business and project needs., Align the team to the vision and strategy of the organization., Directing, leading and motivating workforce.
Accomplishments
- ICC Accuracy Improvement,
- Reduction of Exceptions,
- Avoid Manual Rejections Non-Invoice documents,
- APPZEN AI Project
Software
JDE
Celonis
Power BI
Base
Appzen AI
Certification
Certified Risk Management FMEA ISO -31000 Expert
Timeline
Certified Lean Management Expert
09-2024
Certified Risk Management FMEA ISO -31000 Expert
06-2024
Operations Delivery Manager-Account Payable
IBM India Private Limited
10.2021 - Current
Assistant Manager-Accounts Payable
Genpact India Private Limited
04.2021 - 10.2021
SME-(L-Senior Specialist)
E.I DuPont Service Center India
09.2017 - 04.2021
SME- (K- Senior Specialist)
E.I DuPont Service Center India
06.2015 - 09.2017
Specialist
E.I DuPont Service Center India
12.2012 - 06.2015
Senior Process Associate
E.I DuPont Service Center India
08.2010 - 12.2012
Process Associate
E.I DuPont Service Center India
03.2009 - 08.2010
B.Com - undefined
Nagarjuna University
Master of Business Administration -
Pondicherry University
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