Summary
Overview
Work History
Education
Skills
Internships And Work Experience
Personal Information
Languages
Extracurricular Activities
Hobbies and Interests
Disclaimer
Academic Records
Weaknesses
Timeline
Generic

AJAY KANCHOLE

Indore

Summary

Dynamic professional with a proven track record at ICICI Bank Limited, excelling in customer relationship management and conflict resolution. Adept at leveraging data analysis and market research to enhance customer engagement and drive revenue growth. Committed to delivering exceptional service and fostering team collaboration to achieve organizational goals. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

1
1
year of professional experience

Work History

E-RELATIONSHIP MANAGEMENT

ICICI Bank Limited
11.2024 - 05.2025
  • Company Overview: Build and deepen relationships with customers to achieve increase in share of wallet and revenues through the phone banking channel
  • Build and deepen relationships with customers to achieve increase in share of wallet and revenues through the phone banking channel
  • Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Maintained updated knowledge through continuing education and advanced training.

Executive Customer Delight

Shree Maruti Courier Service Pvt. Ltd
01.2024 - 03.2024
  • Company Overview: Focuses on ensuring exceptional customer service, handling inquiries, resolving issues, and enhancing customer satisfaction through efficient communication and support.
  • Focuses on ensuring exceptional customer service, handling inquiries, resolving issues, and enhancing customer satisfaction through efficient communication and support.
  • Created reports summarizing progress against organizational goals and objectives.

Education

Masters of Business Administration - Marketing and HR

DAVV University
01-2024

Bachelor - commerce

DAVV University
01-2022

Higher Secondary School Certificate -

MP Board
01-2019

High School Certificate -

MP Board
01-2016

Skills

  • MS Office
  • Word
  • Power Point
  • Excel
  • Networking
  • Cyber Security
  • Hardware
  • Vlookup
  • Pivot table
  • Customer relationship

Internships And Work Experience

  • Shree Maruti Courier Service Pvt. Ltd, Executive Customer Delight, Focuses on ensuring exceptional customer service, handling inquiries, resolving issues, and enhancing customer satisfaction through efficient communication and support., 02 months
  • ICICI Bank Limited, E-RELATIONSHIP MANAGEMENT, Build and deepen relationships with customers to achieve increase in share of wallet and revenues through the phone banking channel., 07 months

Personal Information

  • Date of Birth: 01/11/2001
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Unmarried

Languages

  • Hindi
  • English

Extracurricular Activities

Every month doing social activity Organizing functions and events Participated in various sports activities Organized plantation drive

Hobbies and Interests

Listening Music

Disclaimer

I hereby declare that the facts given above are genuine to the best of my knowledge and belief.

Academic Records

Masters of Business Administration, Marketing, HR, DAVV University, 2023-24, Bachelor in Commerce, DAVV University, 2022, Higher Secondary School Certificate, MP Board, 2019, High School Certificate, MP Board, 2016

Weaknesses

  • Workaholic
  • Emotional

Timeline

E-RELATIONSHIP MANAGEMENT

ICICI Bank Limited
11.2024 - 05.2025

Executive Customer Delight

Shree Maruti Courier Service Pvt. Ltd
01.2024 - 03.2024

Masters of Business Administration - Marketing and HR

DAVV University

Bachelor - commerce

DAVV University

Higher Secondary School Certificate -

MP Board

High School Certificate -

MP Board
AJAY KANCHOLE