Ajay Kapoor
Mumbai
Summary
A Banking Technology professional with approx. 35 Years of experience in multiple aspects of Banking. Vast experience in implementation of Banking Technology applications from Core Banking to Digital Banking. Added experience of Technology and Digital Risk Management to balance between technology adoption and risk assessment.
Rich experience at senior management level with regular interactions at executive level as well as Board level.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
35
35
years of professional experience
Work History
Head - IT and Digital Risk Management
HDFC Bank
05.2021 - Current
- Taken up the task of setting up this new risk management function in bank and completed it in time period of one year that needed the team to be hired, risk management policies and frameworks to be documented and approved up to the level of Board of Directors.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked very well in a team setting, providing leadership support and guidance to team.
Head - Business Technology Group
HDFC Bank
01.2015 - Current
- Expertise in evaluating and providing technology solutions to growing and changing business needs.
- Implementation of IT solutions in Banking
- Project Management
- Test Plan and Test Management
- Skilled at working independently and collaboratively in team environment.
- Self-motivated, with strong sense of personal responsibility.
- Managing large team of professionals both on rolls as well as on contracts
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Head - Business Solutions Group
HDFC Bank
04.2006 - 12.2014
- Skilled at working independently and collaboratively in team environment.
- Managed enterprise wide projects and assignments with timely and qualitative inputs.
- Self-motivated, with a strong sense of personal responsibility.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Manager to Vice President - Product Development Gr
HDFC Bank
02.2000 - 03.2006
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Branch Manager
HDFC Bank
12.1996 - 02.2000
- Maintained friendly and professional customer interactions.
- Assessed employee performance and developed improvement plans.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Engaged employees in business processes with positive motivational techniques.
Manager Operations
HDFC Bank
10.1995 - 12.1996
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Manage day to day operations of Bank branch.
Asst. Manager
State Bank Of India
12.1988 - 10.1995
- Joined State Bank of India as a Probationary Officer in Dec 1988 through a National Level exam.
- Underwent extensive training on various aspects of Banking e.g. Personal Banking, Institutional Banking, Trade Finance etc.
- Managed Trade Finance operations including Forex transactions etc.
Education
CAIIB - Banking
Chartered Associate of India Institute of Bankers
India06.1991
Skills
- IT Management
- IT Risk Management
- Risk Management
- IT Project Management
- IT Applications Implementation
- Digital Transformation Banking and Financial Services / Products
Accomplishments
1. Leading the team for merger and acquisition on technology integration and migration.
2. Large and complex IT projects managed
3. Received HDFC Bank ICON award in 2017-18 for Leadership
4. Represented HDFC Bank in the Board of National Payments Corporation of India (NPCI) from March2018 to March 2023 as a nominee director.
5. Chaired the Risk Management Committee ane Technology and Project Management Committee of NPCI.
Timeline
Head - IT and Digital Risk Management
HDFC Bank
05.2021 - Current
Head - Business Technology Group
HDFC Bank
01.2015 - Current
Head - Business Solutions Group
HDFC Bank
04.2006 - 12.2014
Manager to Vice President - Product Development Gr
HDFC Bank
02.2000 - 03.2006
Branch Manager
HDFC Bank
12.1996 - 02.2000
Manager Operations
HDFC Bank
10.1995 - 12.1996
Asst. Manager
State Bank Of India
12.1988 - 10.1995
CAIIB - Banking
Chartered Associate of India Institute of Bankers
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