Ajay Karthik Ramakumar
Chennai
Summary
Experienced Associate Project Manager with 12+ years of expertise managing IT infrastructure, security, and software development projects across manufacturing, supply chain management, BFSI, and cybersecurity domains. Adept at driving projects to completion within budget and timeline constraints, enhancing operational efficiencies, and building strong stakeholder relationships. Proven ability to manage technical complexities, improve processes, and deliver results in dynamic, cross-functional environments.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Technical Project Manager
Devo Technology
07.2024 - Current
- As a Technical Project Manager at Devo, I am responsible for driving the successful execution of SIEM and SOAR implementation projects, ensuring high-quality delivery in complex technical environments.
- Working closely with cross-functional teams, customers, and partners, I ensure projects meet scope, schedule, and financial goals while managing technical risks and dependencies.
- Led end-to-end project management for multiple enterprise security platform deployments (SIEM & SOAR).
- Collaborated with pre-sales, engineering, and customer success teams to ensure smooth project onboarding and execution.
- Defined project scope, created detailed project plans, and managed resource allocation for multiple parallel initiatives.
- Drove project governance by organizing cadence meetings, reporting on KPIs, and escalating risks proactively.
- Managed stakeholder communications across technical and business teams, ensuring alignment and transparency.
- Identified and mitigated technical and operational risks, enabling on-time and in-scope project delivery.
- Worked with engineering and product teams to close technical gaps and ensure customer-specific requirements were addressed.
- Ensured effective change management, including maintaining RAID logs and driving lessons learned sessions post-project closure.
- Utilized Agile/Scrum methodologies to improve team velocity and project throughput where applicable.
- Contributed to the enhancement of internal PMO processes for continuous improvement in project delivery standards.
Associate Project Manager
Sensiple Software Solutions
07.2023 - 06.2024
- As an Associate Project Manager at Sensiple Software Solutions in India, I have gained valuable experience in managing software development projects from conception to completion.
- This role has allowed me to utilize my strong organizational and communication skills to ensure project deadlines are met and client expectations are exceeded.
- Managed multiple software development projects simultaneously.
- Effectively communicated project updates to clients and stakeholders.
- Developed project plans and timelines.
- Conducted risk assessments and mitigation strategies.
- Ensured projects were delivered within budget.
- Coordinated with cross-functional teams for successful project execution.
- Provided data-driven insights and solutions to improve processes.
- Developed and implemented strategies to achieve desired objectives.
- Managed client relationships, ensuring customer satisfaction.
- Analysed financial statements to detect risks and opportunities.
- Spearheaded the development of business plans for new projects.
- Streamlined operations to reduce costs and increase productivity.
Deputy Manager
ICICI Bank
03.2023 - 07.2023
- As Deputy Manager at ICICI Bank in India from March 2023 to July 2023, I played a crucial role in managing the day-to-day operations of the bank and supporting the branch manager in achieving organizational goals.
- With my strong leadership skills and extensive knowledge of banking operations, I contributed to the overall success of the branch.
- Supervised and trained a team of 10+ employees.
- Developed strategies for business growth and regulatory compliance.
- Conducted audits and resolved customer complaints, maintaining high satisfaction levels.
Assistant Manager - Project Management
HCL Technologies
04.2015 - 03.2023
- At HCL over the span of 8 years I have been assigned in multiple roles overseeing the successful delivery and transition of several projects.
- Led global teams of onsite engineers and service desk for 24/7 operations.
- Saved cost through IT Automation and process enhancement.
- Project Coordinator for Data centre migration of critical servers.
- SAFe Agile practitioner with 4+ years’ experience in implementing.
- Expert understanding of ServiceNow workflow, reporting and analytics.
- CMDB Audits and analysis managing accuracy of 98% regionally.
- Testing and Implementation of Windows Autopilot.
- Member of CAB representing End user services.
- Conduct NPS survey to collect feedback and areas of improvement.
- Create and implement workflow strategies.
- Streamline processes to maximize efficiency.
Senior Consultant
Sutherland Global Services
08.2012 - 04.2015
- As a senior consultant at Sutherland Global Services in India from August 2012 to April 2015, I leveraged my expertise and skills to provide valuable insights and solutions for complex business challenges.
- I was a key member of the consulting team, collaborating with clients to optimize their operations and drive growth.
- Developed strategic plans for clients' business objectives.
- Conducted market research and analysis for new projects.
- Provided guidance and training for junior consultants.
- Implemented process improvements to increase efficiency.
Education
Master of Business Administration - HR & Marketing
Annamalai University
01.2016
Bachelor of Business Administration -
Manormanian Sundarnar University
01.2013
Skills
- Project Planning
- Risk Management
- Agile Scrum Master
- Stakeholder Management
- ITIL Practitioner
- MIS Reporting & Analytics
- CMDB & ServiceNow Management
- SLA & Vendor Management
- Technical Program Management
- Governance and RAID Management
- Technical project planning
- Project leadership
- Stakeholder communication
- Scrum master
Hobbies and Interests
- Traveling
- Bike Riding
Certification
- PMP - Project Management Professional
- CSM- Certified Scrum Master
Timeline
Technical Project Manager
Devo Technology
07.2024 - Current
Associate Project Manager
Sensiple Software Solutions
07.2023 - 06.2024
Deputy Manager
ICICI Bank
03.2023 - 07.2023
Assistant Manager - Project Management
HCL Technologies
04.2015 - 03.2023
Senior Consultant
Sutherland Global Services
08.2012 - 04.2015
Bachelor of Business Administration -
Manormanian Sundarnar University
Master of Business Administration - HR & Marketing
Annamalai University
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