Ajay Kharaga
Operation & Logistics Manager
Thane,MH
Overview
13
13
years of professional experience
6
6
Languages
Work History
Operations Manager
Mahindra First Choice Wheels
04.2022 - 03.2024
- Lead, coach, and motivate a team of operational, supervisors and agents to deliver exceptional customer service and meet operational targets.
- Responsible for stock inventory with accuracy and maintained inventory reports for daily basis.
- Responsible for logistics and intrastate movements as per requirement.
- Responsible for stockyards, stores and inventory audit.
- Collaborate with cross-functional teams, including retail and sales, drivers, IT, accounts and human resources for planing stock-in and deliveries on daily basis to optimize operational processes smoothly.
- Monitor and analyze operational performance metrics, identify areas of improvement, and implement corrective actions as necessary.
- Conduct regular performance reviews, provide feedback, and implement training and development initiatives for the team.
- Handled staff training initiatives aimed at upselling the workforce to meet dynamic industry demands.
- Stay updated with industry trends, best practices, and emerging technologies to drive innovation in operations and logistics.
Operations Manager
Girnarsoft Private Ltd (Cardekho.com)
08.2018 - 02.2022
- Optimized supply chain operations through strategic vendor partnerships and efficient logistics planning.
- Developed systems and procedures to improve operational quality and team efficiency.
- Responsible for monthly and random stock take for audit.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Handling operation team efficiently and allocating jobs as per requirement.
- Coordinate with cross functional team such as Sales, Refurb, Operation & other relevant teams as per requirement.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Responsible for 3PL Team Management
- Provided professional services and support in a dynamic work environment.
- Maintain the relationship with clients till satisfaction
Senior Executive
Bright Performance Nutrition Ltd
07.2015 - 08.2018
- Managed cross-functional teams to achieve project goals on time and within budget constraints.
- Responsible for Inward and Outward activities through 3PL team.
- Making E-Way bills for dispatches as per latest norms.
- Coordinated with teams across various departments to align strategic priorities with operational realities effectively.
- Follow up with transporters and vendors for on time deliveries on vendor Portal.
- Making MIS Report (Customer delivery, Order Tracker, Inward, Outward, Stock Reports).
- Established effective communication channels between departments, fostering collaboration and teamwork.
- Responsible for all the activity till customer satisfaction.
Supervisor of Operations
Future Supply Chains Solutions (3PL-Kaveri)
05.2011 - 07.2015
- Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
- Purchase order (PO) creation for Regular and Defective parts as per SAP system.
- Resolving national client’s queries on telephones.
- Improved office operations by automating client correspondence, record tracking and data communications.
- Worked well in a team setting, providing support and guidance.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Preparation of Purchase order (PO) and MIS reports on daily basis.
Education
Bachelor of Arts - Language Arts Education
Yashwantrao Chavan Maharashtra University
Thane, Maharashtra 04.2001 -
Skills
Logistics Oversight, Intrastate Management
Customer Relationship Management (CRM)
Data Management
Operation & Supply chain logistics Management
Team Management including 3PL and etc
Work flow planning & analyst
Budget Development
Warehouse/Parking yard Management
Knowledge of 6 different languages - English, Hindi, Marathi, Telugu, Maithili & Bhojpuri
Timeline
Operations Manager
Mahindra First Choice Wheels
04.2022 - 03.2024
Operations Manager
Girnarsoft Private Ltd (Cardekho.com)
08.2018 - 02.2022
Senior Executive
Bright Performance Nutrition Ltd
07.2015 - 08.2018
Supervisor of Operations
Future Supply Chains Solutions (3PL-Kaveri)
05.2011 - 07.2015
Bachelor of Arts - Language Arts Education
Yashwantrao Chavan Maharashtra University
04.2001 -