AJAY KUMAR
Technical Support Engineer
Mohali
Summary
Looking for the job opportunities to work as IT and leading company where in my knowledge & expertise is used. Diversely skilled Technical Engineer with 6 years helping businesses maintain smooth operations and optimal workflow. Driven to enhance functionality through careful and economical application of technical enhancements..
Overview
6
6
years of professional experience
Work History
IT Engineer
SMB PLUS SOLUTIONS COMPANY
Mohali
04.2016 - 04.2017
- Install and configure software and hardware .
- Manage network servers and technology tools .
- Set up accounts and workstations .
- Monitor performance and maintain systems according to requirements .
- Troubleshoot issues and outages .
- Ensure security through access controls, backups and firewalls
- Upgrade systems with new releases and models .
- Build an technical documentation, manuals and IT policies
IT Engineer
Xenonstack Pvt Lmt
Mohali
01.2021 - Current
- Handling and Resolution of all System Mac,Linux/Windows Server Monitoring and Administration of the IT Infrastructure like Laptop, Desktop & Printers.
- Installation & configuration Linux/Windows Server, DHCP, DNS, Group policy, User Accounts Management, Troubleshooting, Analyzing the application logs( Sophos , Meraki Firewall)
- Configuration, Monitoring & Troubleshooting of LAN, WAN, Routers, Switches etc
- Installation and configuration of Windows Operating System, MS-Office, Antivirus, SQL Server, MySQL and Other Applications.
- Good Hand on AD server and LDAP Server.
- Implemented and administered VMware for running the RedHat Linux servers on development and test servers.
- Configured volume groups and logical volumes, extended logical volumes for file system growth needs using Logical Volume Manager (LVM) commands.
- Experience in Setting up and configuring Install Server, Configuration Server and Boot Server for Kickstart process & performed Kickstart to install OS on Several workstations.
- Configuring distributed file systems and administering NFS server and NFS clients and editing auto-mounting mapping as per system/user requirements.
- Creating, troubleshooting and mounting NFS File systems on different OS platforms.
- Configured various services, devices as well as applications of servers and worked with the application team to customize the environment.
- Experience managing user administration with Open LDAP server.
IT Engineer
OASIS PVT LIMITED
Mohali
04.2017 - 01.2020
- Configuring and maintaining the networked computer system, including hardware, system software,Biometric , Camera's and applications.
- Perform or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures
- Diagnosing and resolving hardware, software, networking, and system issues when they arise.
- Replacing and upgrading defective or outdated components when necessary.
- Monitoring system performance to ensure everything runs smoothly and securely.
- Researching and recommending new approaches to improve the networked computer system.
- Providing technical support when requested
Education
Diploma - Computer Science Engineering
MIT POLYTECHNIC BANI
10th - Eng
H.P.B.S.E Dharmshala
10+2(N.M) - undefined
H.P.B.S.E Dharmshala
Skills
Troubleshooting and resolution
Remote support
Change Management
Server maintenance
System deployment monitoring
Technical Documentation
Network infrastructure administration
Firewalls, VPNs and security products
Switches and routers
Firewalls
Network security
TCP/IP protocol
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
IT Engineer
Xenonstack Pvt Lmt
01.2021 - Current
IT Engineer
OASIS PVT LIMITED
04.2017 - 01.2020
IT Engineer
SMB PLUS SOLUTIONS COMPANY
04.2016 - 04.2017
Diploma - Computer Science Engineering
MIT POLYTECHNIC BANI
10th - Eng
H.P.B.S.E Dharmshala
10+2(N.M) - undefined
H.P.B.S.E Dharmshala