Ajay Kumar
Assistant Manager-Operations
Gurgaon
Summary
Having 11 years of experience in Ecommerce operations and supply chain, handle the Inbound and Outbound & Inventory operations, managing shipping and receiving operations in high-volume warehouse environments. Organized approach to monitoring material movements with focus on safety and productivity. Performance oriented team player with good multitasking abilities.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
13
13
years of professional experience
Work History
Warehouse Assistant Manager
Powerhouse91
1 2024 - Current
- Handle the entire process Production to Dispatch & Returns including manpower planning
- Handle RM/PM Inventory and FG inventory as well
- Daily toolbox meeting with operators for major lacking points & appreciation for good works
- Involve in day-to-day warehouse activity for cost cutting & better process improvements
- Prepare the manpower planning as per given load plan for maximum manpower utilization & smooth operation running
- Kaizen implementation for smooth operation & time saving
- Maintaining the daily bases report for tracking performances and to take learning from past to secure and improve performances in future
- Providing and coordinating Logistics services also so that delivery of customer shipments can be done on committed time
- Maintain 6S and FIFO
- Analysing the warehouse space, creating space on floor so that planned material can be accommodate without any hassle
- Ensuring quality of products maintain the same in entire flow in warehouse for customer experiences
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Maintained clean workspace consistently; keeping aisles clear from obstructions promoting workplace safety.
- Received and processed incoming stock to keep inventory levels accurate and up-to-date.
- Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
- Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.
- Supported timely delivery of orders by efficiently loading trucks according to established procedures and schedules.
- Collaborated with team members on special projects as needed, demonstrating adaptability and a strong work ethic.
- Increased accuracy in order fulfillment through diligent attention to detail and double-checking of product information.
- Ensured optimal use of storage space through proper organization, stacking, and labeling of products within the warehouse facility.
- Exhibited excellent problem-solving skills when confronted with logistical challenges or discrepancies in inventory counts.
- Conducted inventory control checks and maintained equipment to keep warehouse well-stocked and equipment in good working order.
- Maximized space utilization, reorganizing storage areas to accommodate incoming stock efficiently.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Established team priorities, maintained schedules and monitored performance.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Senior Executive
Blinkit (Zomato)
04.2023 - 01.2024
- Handle the entire process of Outbound & dispatch including manpower planning
- Daily toolbox meeting with operators for major lacking points & appreciation for good works
- Involve in day-to-day warehouse activity for cost cutting & better process improvements
- Prepare the manpower planning as per given load plan for maximum manpower utilization & smooth operation running
- Kaizen implementation for smooth operation & time saving
- Providing and coordinating Logistics services also so that delivery of customer shipments can be done on committed time
- Resolving manpower and inventory issue by escalating the things when required to corrects POC's
- Maintaining the daily bases report for tracking performances and to take learning from past to secure and improve performances in future
- Ensuring quality of products maintain the same in entire flow in warehouse for customer experiences
- Streamlined operations for increased efficiency by identifying bottlenecks in sales processes and implementing targeted solutions.
- Cultivated a culture of continuous improvement by promoting open communication channels for feedback from all levels within the organization.
- Negotiated favorable contract terms with vendors, leading to significant cost savings while maintaining product quality and timely delivery.
- Streamlined operational processes to improve efficiency and reduce costs.
- Spearheaded corporate restructuring to streamline operations, significantly enhancing organizational efficiency.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Enhanced stakeholder relations through strategic communication plans, boosting investor confidence.
- Implemented innovative marketing strategies that significantly elevated brand recognition and customer engagement.
Senior Executive
Qxpress India Pvt Ltd
06.2022 - 04.2023
- Monitoring all B2B operations of jubilant food works ltd (Domino's Pizza)
- Currently handling to Flipkart and Amazon FBA, B2B & B2C Order
- And providing 3PL service to Picker & WareIQ
- Supervising and schedule warehouse and delivery staff to ensure safe and efficient operation of all warehouse functions
- Overseeing warehouse operations to exceed expectations for productivity, daily workflow, product availability and accuracy
- Keeping stock control systems up to date and making sure inventories are accurate at all times
- Provides oversight and conducts (when necessary) physical inventories and cycle counts
- Produce all relevant graphs, charts for weekly and monthly reporting of Inbound/Outbound/Inventory KPIs
- Safety & maintenance of warehousing appliances & machinery like HHTs, Racks, Pallets, HPTs etc
- Proficient knowledge of warehouse procedure and policy/FIFO/LIFO
- Excellent problem-solving skills and leadership qualities
- Should work towards client acquisition, on boarding and revenue generation activities
- Implementing and overseeing security operations
- Supervising daily operation of the warehouse, including quality assurance, inventory control, space management, productivity
- Follow up with the transporters in regards with the dispatch
- Preparing the dispatch report on a daily basis
- Checking and inspecting goods received and ensuring they are of accurate quantity, type, and also acceptable quality
- Selecting space for storage and arranging for good to be placed in the designated areas
- Making sure that all inventory processes are completed on the same day
- Coordinate with logistics partners to ensure timely deliveries
- Root cause analysis Skill
- Good understanding of basics of sales and Operations.
Warehouse Assistant Manager
Delhivery Limited
07.2018 - 05.2022
- Handle the entire process from Material Inbound to Outbound & Returns including manpower planning
- Daily toolbox meeting with operators for major lacking points & appreciation for good works
- Involve in day-to-day warehouse activity for cost cutting & better process improvements
- Prepare the manpower planning as per given load plan for maximum manpower utilization & smooth operation running
- Kaizen implementation for smooth operation & time saving
- Providing and coordinating Logistics services also so that delivery of customer shipments can be done on committed time
- Resolving manpower and inventory issue by escalating the things when required to corrects POC's
- Maintaining the daily bases report for tracking performances and to take learning from past to secure and improve performances in future
- Build and maintain positive relationship with clients and prospects
- Maintain 6S and FIFO
- Analysing the warehouse space, creating space on floor so that planned material can be accommodate without any hassle
- Ensuring quality of products maintain the same in entire flow in warehouse for customer experiences
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Maintained clean workspace consistently; keeping aisles clear from obstructions promoting workplace safety.
- Received and processed incoming stock to keep inventory levels accurate and up-to-date.
- Loaded and unloaded delivery trucks promptly for further distribution.
- Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.
- Conducted inventory control checks and maintained equipment to keep warehouse well-stocked and equipment in good working order.
- Assisted in reducing warehouse costs by identifying areas for improvement and suggesting cost-saving measures.
- Trained new hires on warehouse equipment usage improving their productivity contributing towards the company goals.
- Accelerated order processing times during peak periods through effective time management strategies and prioritizing tasks based on urgency.
- Proactively identified damaged or defective items before shipping, minimizing potential customer dissatisfaction and the need for returns.
Warehouse Executive
Samsung India Electronics Pvt. LTD
03.2015 - 07.2018
- Maintaining all the given KPIs by management
- (On time GI, on time outbound delivery, on time return)
- Coordination with Sales team, Transporters and Dealers in order to get the timely delivery of material
- Return management
- Coordination with Warehouse Service team, HO Service and Service Centers (Haryana) for timely close Customer issue
- Clearance of Non-Saleable Stock
- Preparation of Daily/Weekly/Monthly reports
- Maintain 5S and FIFO
- Planning Space utilization.
- Maintained current inventory tracking information using warehouse management system.
- Supervised receiving, stocking and shipment in high-volume warehouse environment.
- Checked physical inventory through regular cycle counts and conducted full audits to trace and correct discrepancies.
- Optimized space utilization within the warehouse by reorganizing storage areas according to product categories and demand patterns.
- Coordinated workflows for successful warehouse and distribution operations.
- Conducted regular inventory audits to maintain accurate stock levels and prevent stockouts or overstocking situations from affecting overall operations efficiency.
- Managed a team of warehouse staff, fostering a collaborative environment that prioritized teamwork and open communication.
- Improved warehouse operations by identifying and addressing problems impacting service delivery.
- Streamlined order processing procedures, enabling faster turnaround times for customer orders without compromising on accuracy or quality control measures.
- Trained and mentored warehouse team members to take on different positions.
- Tracked production and quality control systems to proactively identify deficiencies.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Led improvement initiatives to advance operational efficiencies and increase revenue.
Warehouse Officer
Quickdel Logistics Private Limited (GoJavas.com)
11.2012 - 02.2015
- Handle Warehouse operation as In-charge
- Focus on TAT Report
- MIS Send to HO Team on Daily/Weekly/Monthly Basis
- Compile All Data on Daily Basis & Mailing to concern team for information
- Reconciliation of Received or Dispatch Shipments! & inform to Team
- Co-ordinate with CS Team (Customer Support) of all clients for any query related to shipments
- Involving All Type of RTO Process (Return to Origin) Receiving to Handover.
DEO
Myntra
03.2012 - 10.2012
- Create picklist
- Assigning picklist to pickers which already created
- Co-ordinate with packing team regarding short/excess
- Pickers allied as per load
- MIS update
- Share shift end reports to reporting manager
Education
Bachelor of Arts - Arts
Ahir Collage Rewari
Rewari, India 04.2001 -
Skills
Attention to Detail
Time Management
Warehouse Safety
Problem-Solving
Inventory Level Adjustments
Order Fulfillment
Inventory Control
Process Improvements
Excellent Communication
Teamwork and Collaboration
Storage and Supply Management
Problem-solving abilities
Problem-solving aptitude
Inventory Monitoring and Management
Highlightsofexperiences
- Remarkable ability to identify problems and resolve it.
- MS Office - Word, Excel, Power point.
- Having knowledge of Google sheet.
- Inventory Controls Experience Stock management, Batch Management, FIFO, Minimize operational loss
- I have launched multiple clients successful till now.
- I have leaded Inbound, Outbound, Inventory, Dispatch and Returns teams.
- Proven project management experience running implementations for Warehouse Management Systems (WMS)
Jobskills
- Logistics Management
- Inventory Management
- Strong Problem Solving Skill
- Team Management
- Good relationship management
- Operation Management
- Proficient in MS Office
- Google Sheet
Personal Information
- Date of Birth: 05/03/1987
- Gender: Male
- Nationality: Indian
Languages
Hindi
English
Disclaimer
I assure that I will carry out my responsibility from my heart & soul.
Timeline
Senior Executive
Blinkit (Zomato)
04.2023 - 01.2024
Senior Executive
Qxpress India Pvt Ltd
06.2022 - 04.2023
Warehouse Assistant Manager
Delhivery Limited
07.2018 - 05.2022
Warehouse Executive
Samsung India Electronics Pvt. LTD
03.2015 - 07.2018
Warehouse Officer
Quickdel Logistics Private Limited (GoJavas.com)
11.2012 - 02.2015
DEO
Myntra
03.2012 - 10.2012
Bachelor of Arts - Arts
Ahir Collage Rewari
04.2001 -
Warehouse Assistant Manager
Powerhouse91
1 2024 - Current
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