Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

AJAY KUMAR

Bangalore

Summary

Transformational software testing leader with 20+ years of global experience delivering business-aligned QA strategy, operational excellence, and technology-driven innovation. Known for turning testing into a value-creation engine by boosting speed, reducing cost, and enhancing product quality across ERP, CRM, and digital platforms.Techno functional Testing experience with Delivery & Program management Driving End to End Testing (Functional,Performance,Security Testing) for Complex Programs, Business Analysis & Business Development expertise. People leader with expertise in leading cross functional multicultural teams. Strong experience in Developing, mentoring & coaching People with proven experience in stakeholder, People & Vendor Management (RFP/RFQ to Closure). Strong Functional & Automated Test solutioning, with Testing strategy, innovation-driven test automation solutioning & Testing Business. Enabling multiple Teams globally in Volvo group in Test Automation to make them ready to be plugged-in into Volvo Group’s Digital Transformation Journey Test Automation part of DevSecops initiative (Digital Transformation)

Overview

21
21
years of professional experience
1
1
Certification

Work History

Senior QA Manager, Test Automation

Volvo India Pvt ltd
11.2016 - Current
  • Managing a portfolio of Global QA Projects ranging from Manual to Automation Testing.
  • Have Set up/Managed & Expanded Testing Centre of excellence (TCoE) followed by Setting up of Testing Automation , Performance engineering and security Testing "Center of Excellences" within TCoE providing services across Globe (Sweden,USA,India,Brazil,Poland,Thailand,France) within Volvo IT.
  • Good in starting from scratch with Land & Expand Expertise.
  • Leading testing strategies and execution for enterprise platforms including SAP (ERP), Salesforce (CRM), and SAP Successfactor, ensuring seamless integration and high-quality delivery across global initiatives
  • Have Brought 1 Million USD saving in last 1 year with Test Automation, Effort reduction by 72%, Improved Release frequency from 36 days per release to 5 days per release, 30% Testcase Coverage to 70% Testcase Coverage, Defect Leakage Reduction from 28% to 9%
  • Engaging with CIOs/CXOs/Directors/Delivery Managers/portfolios Managers to understand their QA & Automation needs, create QA Delivery strategies aligned to business needs, create and present proposals with success KPIs, create a delivery plan, and execute delivery plan to success.
  • Contributing to Volvo group's Digital transformation Journey by Enabling Various teams Globally in Test Automation and making them Transformation ready to be plugged-in into DevSecops Implementation
  • Chalking out & Executing Enterprise QA Strategies.Standardizing Testing/Automation practices
  • Defined and implemented standardized testing methodologies, end-to-end quality dashboards, and governance frameworks for global program delivery.
  • Leading the strategic integration of AI into ERP (SAP) and CRM (Salesforce) testing operations by championing data-driven QA transformation initiatives; defined and oversaw the rollout of predictive analytics models that reduced regression cycles by 50%, improved test coverage by 30%, and drove a 25% uplift in overall testing efficiency—resulting in faster time-to-market and enhanced product quality.
  • Owned the lifecycle management of testing tools—covering inventory, licensing, training, and vendor relationships—while continuously evaluating new tools for optimization and cost-effectiveness.
  • Solid Experience in developing test strategies, test plans and Customer workflows covering Scalability,Security and performance.
  • Managing global test lab infrastructure and environment management, ensuring scalability, availability, and alignment with project needs.
  • Strong experience with Test Automation Tools (UFT,Selenium,Renorex,webapp driver, Appium, UFT/HP-QTP) and AWS/Azure
  • Strong understanding of DevOps Tools/CI-CD (GIT,Jenkins,Selenium,Docker)
  • Strong Experience of different software development lifecycles (Waterfall, Agile/SCRUM).
  • Manage Associate’s feedback,Appraisal satisfaction and attrition.
  • Leading a portfolio of testing delivery comprising of full time employees and contractors. Hire, Develop, and manage team members assigned to projects.
  • Planning, conducting and controlling procurements for Man & material. Manage Sellers and Suppliers
  • Working with external vendors for resources (Human, Tool,Licenses)and managing vendor contracts (Fixed/time material/hybrid contracts)
  • Managing large scale projects/Programs of varying complexity and accomplishing project fielding on time and within budget.
  • Manage quality metrics, analyses customer issues and focus on continuous quality improvements
  • Defining and managing requirements, schedule, timelines, scope along with working with multiple business groups and stakeholders in planning project lifecycle
  • Leading entire project lifecycle, handling feasibility through requirements definition, design, development, implementation, integration, quality assurance, launch and Production support
  • Monitoring Progress with respect to cost, demand forecasts, time over-runs to ensure timely execution of projects and steering delivery management for technical deliverables of concurrent projects.
  • Driving Strategic Competence and People Development initiatives in Emerging Tools & Technologies, recruitment & Vendor management.

Program Test Manager

Volvo Group
08.2012 - 11.2016
  • Orchestrated the Testing efforts for a multimillion-dollar software development program, ensuring seamless
    integration and delivery across multiple platforms and teams.
  • Managed a Global Program of over 100+ QA engineers (Located Globally) , implementing advanced test methodologies and fostering
    a culture of continuous improvement and innovation.
  • Developed and executed comprehensive test plans for large-scale projects, resulting in a 35% reduction in critical
    defects and a 20% improvement in overall software quality.
  • Led cross-functional collaboration with development, product management, and operations teams to align testing Objectives with program goals, achieving a 99% on-time delivery rate.
  • Implemented robust test automation frameworks, significantly reducing regression testing time by 60% and
    enhancing the speed and reliability of software releases.
  • Collaborated with cross-functional teams for identification and resolution of validation issues.
  • Developed validation master plans, process flow diagrams and standard operating procedures.

Project Lead - Testing

iGATE Global Solution Pvt Ltd
12.2009 - 07.2012
  • Leading team of 4-5 Test Engineers
  • Involved in requirement analysis, Test Design to execution till Product support
  • Worked for Front office wealth management application
  • Worked extensively in Trading systems of Royal Bank of Canada.

Test Engineer

Fidelity Investments
03.2006 - 11.2009
  • · Worked as Software Test Engineer
  • · Involved in requirement analysis, execution till Product support
  • · Worked for Global Markets, Middle Office, Wholesale Payments or Securities Services.

Developer

Start up
08.2004 - 02.2006
  • Developing .NET application

Education

B.Tech - Electrical Engineering

NIT Silchar
Silchar, Assam
04.2004

Skills

  • People Management & Organizational Scaling
  • Budgeting & Resource Planning
  • Program/Project/Delivery Management
  • Strategy & Operations
  • Stakeholder Management
  • Vendor & Partner Engagement
  • Test Automation Frameworks, Cost Optimization & Efficiency Gains
  • ERP & CRM Testing Expertise
  • AI/ML in Software Testing (predictive analytics, test optimization)
  • Functional ,Performance & Security Testing
  • Cloud,DevOps & Continuous Testing Integration (CI/CD)

Certification

  • PMP Certification from PMI (2149769)
  • Finance for Project Managers
  • Agile Transformation
  • Certified Scrum Master - CSM
  • Certified ISTQB foundation Tester
  • Certified ISTQB Advanced Test Manager
  • Certified Product Owner - PSPO I

Interests

  • LinkedIn Influencer (Thought Leader in Software Testing & Quality Engineering)
  • Speaker at Industry Events
  • Academia Engagement (Mentor to Aspiring Engineers delivering keynotes at various universities)

Timeline

Senior QA Manager, Test Automation

Volvo India Pvt ltd
11.2016 - Current

Program Test Manager

Volvo Group
08.2012 - 11.2016

Project Lead - Testing

iGATE Global Solution Pvt Ltd
12.2009 - 07.2012

Test Engineer

Fidelity Investments
03.2006 - 11.2009

Developer

Start up
08.2004 - 02.2006

B.Tech - Electrical Engineering

NIT Silchar

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AJAY KUMAR