AJAY KUMAR
Gurgaon
Summary
Dynamic Transportation Manager with a proven track record at Flipkart India Pvt. Ltd., excelling in cost optimization and vendor management. Skilled in SAP and advanced data analysis, I drive operational excellence and foster strong team leadership, achieving 100% compliance with performance metrics while enhancing routing strategies for maximum efficiency.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Transportation Manager
BLINKIT PVT LTD
GURGOAN
03.2025 - Current
- Analyzed data to identify trends in order to improve operational efficiency.
- Monitored driver performance and compliance with safety regulations.
- Created reports on shipment status, delivery times, cost estimates, and other metrics.
- Work closely with the replenishment team.
- Monitor KPI: OTR, OTD, OTA, Utilization/Truncation/CPS.
- Provided guidance on optimal routing strategies for shipments based on cost, time sensitivity, and other criteria.
- Developed relationships with government agencies responsible for regulating the transportation sector.
- Supervised a team of drivers, dispatchers, and customer service representatives.
- Work closely with transport vendors and arrange for vehicles during the festival season and sales period.
- Implemented new technologies such as GPS tracking systems in order to optimize routes for maximum efficiency.
- Maintained records of vehicle maintenance schedules to ensure proper upkeep of fleet vehicles.
- Reviewed invoices from vendors for accuracy before processing payments.
Outbound Manager
Reliance Retail
New Delhi
05.2022 - 03.2025
- Maintained 100% OTIF service levels, streamlining claim processing via digitization.
- Ensured timely deliveries by monitoring transporter performance for FIFO and FMFO compliance.
- Executed NSO openings in North Delhi NCR with a focus on NPI stock movements.
- Performed daily audits and analyzed inventory reports to identify gains and shrinkages.
- Enhanced safety and cleanliness by implementing 5S practices in DC.
- Trained staff in returns department on policies, procedures, and product knowledge.
- Evaluated courier performance, delivering feedback to NHQ to drive improvement.
Cluster Manager
Flipkart India Pvt. Ltd.
07.2018 - 05.2022
- Managed UP West Cluster, administered 20 hubs in the region.
- Mentored new warehouse managers, associates, and teams on materials, systems, and SOPs.
- Coordinated receiving goods, processed documentation, storing deliveries, tracking, and distributing materials.
- Minimized distribution and logistics costs, ensuring 100% CPD adherence and reverse pick adherence.
- Monitored and approved approximately 40 ad-hoc vehicles daily.
- Achieved 70+ productivity for bike deliveries and 100+ productivity for van deliveries.
- Maintained an 85% conversion rate across the region, minimized direct losses, and ensured 100% recovery per company SOP.
- Achieved a target of 0.1% in conditional loss, 100% pick accuracy, and AOP fulfillment across the region.
- Adhered to 100% ZTP and maintained the cost per shipment within budget.
- Managed customer escalations, maintained TAT, and achieved 100% RTO connection to the Mother Hub within TAT.
Transport Manager
Flipkart India Pvt. Ltd.
07.2014 - 05.2018
- Middle mile Line haul cost Optimization, performance, and management in sync with Business finance.
- Vendor Relationship management & Vendor retention on routes to gain from the learning curves of Fleet Operators.
- Develop and implement effective routing strategies to minimize transportation costs and maximize delivery efficiency.
- Auditing of Bills & payments of Fleet operators/Vendors. Ensuring no delays in payments of vendors because of approvals, Bill Submission.
- Monthly Vehicle Planning on Volume Visibility reports for selecting the optimal vehicle size.
- Maintaining vendor outstanding & record keeping.
- Training of drivers on regular basis.
- Support market research to source new vendors where there are performance issues & Expansion.
- Deploy Line Haul fleet allocation to routes/replacements (based on optimum of cost and performance).
Warehouse Assistant
Dass Pass Sales Organization
07.2011 - 07.2014
- Assisted with unloading trucks using appropriate equipment as needed.
- Cross-checked order forms against actual products received or sent out for accuracy.
- Assisted in training new employees on warehouse operations procedures.
- Inspected returned merchandise for damages before restocking shelves properly.
- Organized warehouse racks to ensure efficient storage of goods.
- Collaborated with other departments to coordinate product delivery schedules.
- Provided training for new staff members on safe handling procedures.
Education
MBA/PGDM - Information Technology
UPTU
Lucknow01.2011
B.Sc. - Maths
Ch Charan Singh University (CCSU)
Meerut01.2004
Skills
- SAP and ERP systems
- Advanced Excel skills
- Demand forecasting and inventory optimization
- Process improvement strategies
- Supply chain management
- Operational excellence practices
- Customer relationship management
- Transport and vendor management
- Compliance and regulatory standards
- Performance metrics analysis
- Data analysis techniques
- Routing and driver performance strategies
- Cost optimization strategies
- KPI monitoring and reporting
- Team leadership capabilities
Certification
Certified Yellow Belt, Flipkart
Projects
Complete YB Project Certificate, 59 Days, Cost per shipment (Reduce our load from captive manpower to Flex manpower)
Languages
- English
- Hindi
Personal Information
Date of Birth: 07/05/84
Accomplishments
- Received Lalkaar Award Regularly on weekly basis & montly basis where my F.C acheived highest OTR/OTD/OTA/Utilization lowest CPS & minimum pendency.
Timeline
Transportation Manager
BLINKIT PVT LTD
03.2025 - Current
Outbound Manager
Reliance Retail
05.2022 - 03.2025
Cluster Manager
Flipkart India Pvt. Ltd.
07.2018 - 05.2022
Transport Manager
Flipkart India Pvt. Ltd.
07.2014 - 05.2018
Warehouse Assistant
Dass Pass Sales Organization
07.2011 - 07.2014
MBA/PGDM - Information Technology
UPTU
B.Sc. - Maths
Ch Charan Singh University (CCSU)
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