Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ajay Kumar

Noida

Summary

Experienced in Business Central Technical Consultant with 3.5+ years of expertise in developing custom solutions, extensions, and reports within the Business Central environment. Proven ability to troubleshoot complex issues and provide effective technical support to end-users. Proficient in C/AL coding, SQL, and integration with other Microsoft products. Successfully implemented a new extensions.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Technical Consultant

NetSmartz Infotech Pvt. Ltd.
Noida
02.2022 - Current
  • Created and maintained detailed documentation of technical procedures, user guides, and troubleshooting steps to enhance knowledge sharing.
  • Provided clear and concise step-by-step technical support to guide clients.
  • Offered recommendations for system improvements and upgrades to support evolving business requirements and technology advancements.
  • Followed user guides and technical manuals to complete skilled repairs.
  • Analysed client requirements to develop bespoke technical solutions, enhancing operational efficiency.
  • Investigated reports of system errors to try to reproduce problems and trace faults.
  • Helped customers set up new systems, applications and software.
  • Evaluated emerging technologies for potential application within the organisation, staying ahead of industry trends.
  • Addressed technical queries from clients, providing timely and accurate information.
  • Updated software for new functionality and improved security.
  • Used remote access to navigate and link to customer computers.
  • Implemented backup and recovery procedures to safeguard critical data against loss or corruption, ensuring business continuity.
  • Responded to customer emails, calls and live chat regarding technical malfunctions and issues to fix remotely.

Technical Consultant

Preeminent Softcom Pvt. Ltd.
Noida
01.2021 - 09.2022
  • Worked on Microsoft Dynamics NAV 2016, focusing on understanding business requirements and translating them into technical design specifications.
  • Developed and customized Pages and Reports including Sales Invoice Report, Purchase Invoice Report, and Daily Sales Reports.
  • Modified and enhanced standard (base) reports to meet business needs.
  • Responsible for resolving technical issues on a daily basis, ensuring smooth ERP operations.
  • Improved and optimized report layouts for better data presentation and usability.
  • Handled technical customizations within the ERP system and developed new features as required by the organization.
  • Created reports using both Classic and RDLC report formats.
  • Designed, developed, and modified customizations and integrations as per business requirements.
  • Performed data conversions, system debugging, and issue resolution.
  • Worked with detailed technical specifications for customizations and integrations during NAV implementations.
  • Created SSRS reports and wrote complex SQL Server queries.
  • Utilized Events and Subscriptions in tables, pages, and codeunits to extend system functionality.

Education

Certificate of Higher Education - Bachelor of Computer Application(BCA))

Modern College of Professional Studies
Ghaziabad, UP
2015

12th - Science

Tripurari Higher Secondary School
Uttar Pradesh
2011

10th - Science

Khandwari Devi Inter College
Uttar Pradesh
2009

Skills

  • Technical documentation creation
  • Remote desktop support
  • Software troubleshooting
  • Technical issues analysis
  • Microsoft Azure
  • Application installation
  • Software update installation

Certification

  • ChatGPT Mastery from IIT Delhi, organized by World Technocon.

Timeline

Technical Consultant

NetSmartz Infotech Pvt. Ltd.
02.2022 - Current

Technical Consultant

Preeminent Softcom Pvt. Ltd.
01.2021 - 09.2022

Certificate of Higher Education - Bachelor of Computer Application(BCA))

Modern College of Professional Studies

12th - Science

Tripurari Higher Secondary School

10th - Science

Khandwari Devi Inter College

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