Wireframing, Prototyping, Visual Design, Service Blueprints, End-to-End Feature Ownership, Design Systems, Systems-Thinking, Multi-Role Workflow Design, Product Road mapping, Usability Testing, Contextual Inquiries, Persona Development, Journey Mapping, Figma, Sketch, Adobe XD, InVision, Zeplin, Adobe Creative Suite, Figma AI, Magician, Diagram for rapid ideation, WCAG 2.1, Accessibility, Localization, Micro-interactions, Stakeholder Engagement, Team Mentoring, Agile/Scrum Methodologies, Creative Problem-Solving, Cross-Functional Communication, Stakeholder Alignment, HTML, CSS, JavaScript (Prototyping), Jira, Confluence (for product alignment)