AJAY KUMAR PANDEY

Experienced in claims processing within the personal lines of insurance industry. Strong background in effectively communicating with internal and external parties such as hospitals and investigating agencies. Proficient in utilizing common software programs and office tools for efficient claim processing. Over 14 years of work experience as a Claim Analyst, specializing in Critical Illness, PTDB, ADB rider, and Death claim cases. Skilled in handling claim intimation, registering claims in Life-Asia software, and conducting industry checks while working with software like Maximus and Phoenix. Licentiate from the Insurance Institute of India in Mumbai. Proficient in MS Office, preparing MIS reports, and working on Life-Asia and Omni-flow Software (WDMS).