Open To Work
AJAY KUMAR YADAV
Executive Assistant
Raipur,Chhattisgarh
Summary
Experienced Executive Assistant with over 6 years in providing high-level administrative support, managing executive schedules, and coordinating operations across diverse industries. Proficient in handling sensitive information, preparing reports and presentations, and utilizing ERP software for data management. Skilled in logistics, procurement, and team coordination, with a strong focus on process optimization and client relations. Adept at problem-solving, maintaining confidentiality, and ensuring efficient workflow, contributing to business growth and operational success.
Overview
9
9
years of professional experience
1
1
Certification
1
1
Language
Work History
Executive Assistant
Sambhv Steel Tubes Ltd.
Raipur, Chhattisgarh
01.2025 - Current
- Manage executive calendars, appointments, meetings, and accounting coordination to maximize productivity and ensure timely follow-ups.
- Provide comprehensive administrative support including documentation, transcription, spreadsheet management, purchasing, and maintenance of filing systems and contact databases.
- Prepare and edit official correspondence, MIS reports, and executive presentations while ensuring accuracy and adherence to company standards.
- Maintain a high level of confidentiality regarding sensitive company information. Good hand on ERP Software and recommended Software.
- Maintain strict confidentiality and professionalism when handling sensitive company information.
- Organize and coordinate internal and external meetings, events, and team communications with meticulous planning.
Executive Assistant
Subh Enterprises.
Raipur, Chhattisgarh
04.2023 - 12.2025
- Efficiently managed executive calendars, meetings, and appointments to ensure optimal scheduling and time utilization.
- Assisted in day-to-day operations, providing executive support to the management team.
- Coordinated and managed all aspects of scrap trading operations, including procurement and sales.
- Oversaw logistical operations, ensuring timely transportation and efficient loading of scrap materials.
- Managed labor forces, ensuring the timely and safe execution of tasks related to scrap processing and transportation.
- Supervised vehicle arrangements, coordinating with drivers for seamless deliveries and collections.
- Ensured compliance with safety standards and regulatory requirements in scrap handling and transportation.
- Liaised with clients and suppliers to ensure smooth business transactions and foster long-term relationships.
- Handled inventory management, ensuring accurate documentation and record-keeping of scrap materials.
Data Verification Executive
WNS Global Services Pvt Ltd.
Gurgaon, Haryana
04.2021 - 02.2023
- Verified and cross-checked large volumes of data to ensure accuracy and consistency, significantly reducing errors.
- Provided administrative support to the Corporate Development Team and senior leadership, including scheduling, travel arrangements, and expense management.
- Conducted quality checks and ensured all data met organizational standards and compliance regulations.
- Collaborated with team members across departments to resolve discrepancies and maintain data integrity.
- Generated weekly reports detailing data inconsistencies and recommended actions to correct discrepancies.
- Utilized advanced Excel skills (e.g., VLOOKUP, PivotTables) to compare and analyze data across different platforms.
- Tracked and reported all data errors and provided feedback on process improvements for more efficient data management.
- Monitored data integrity, ensuring compliance with privacy and security guidelines across all data verification processes.
- Respond to customer inquiries and complaints related to data accuracy and resolve any issues promptly.
Assistant Manager, Customer Support Representative
Teleperformance
Indore, Madhya Pradesh
08.2017 - 03.2019
- Handled escalated customer issues, ensuring timely resolution and customer satisfaction.
- Collaborated with clients to ensure service-level agreements (SLAs) were met, providing periodic reports on team performance.
- Provided exceptional customer service via phone, email, and chat, addressing a wide range of customer inquiries.
- Call Monitoring: Monitoring customer calls to ensure they meet the company's quality standards.
- Resolved customer complaints in a calm, efficient, and empathetic manner, ensuring high satisfaction levels.
Education
B.COM HONS - undefined
Renaissance college of commerce and management
01.2019
DIPLOMA IN COMPUTER APPLICATION - undefined
DR. CV Raman University
01.2024
HIGHER SECONDARY - undefined
DAV PUBLIC SCHOOL SECL JHILIMILI
01.2015
Skills
- Executive & Administrative Support
- Calendar & Meeting Management
- MIS Reporting & Documentation
- Confidential Record Handling
- Research & Data Analysis
- Travel & Event Coordination
- Office Operations & Process Improvement
- Communication (Written & Verbal)
- MS Office (Word, Excel, PowerPoint)
- ERP Software
- Advanced Excel
- Word
- Administration Task
- Organization and Time Management
- Research Analyst
- Communication
- Critical Thinking
- Problem-solving
- Accounting
- Technical and Technology Skill
- Data Analytics
- Intermediate Python
- MySQL
- Microsoft Office
- Multi-Tasking Skills
- Risk Assessment & Monitoring
- Advanced proficiency in Microsoft Office Suite
- Google Workspace
- ERP systems
- Project management tools
- Asana
- Trello
- Interpersonal skills
- Multitasking abilities
- Attention to detail
- Process optimization
- Operational efficiency
Certification
Certified in Diploma in computer application (DCA) and Data Analysis with Excel.
Languages
Fluent in English and Hindi.
Key Achievements
- Streamlined internal communication processes, reducing meeting times by 20% and improving overall team productivity.
- Successfully coordinated logistics and inventory management for scrap trading operations, enhancing procurement efficiency and reducing transportation delays by 15%.
Technical Skills
- Advanced proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and Google Workspace.
- Experienced in using ERP systems for data management and reporting.
- Familiar with project management tools such as Asana and Trello for task tracking and collaboration.
Soft Skills
- Exceptional interpersonal and communication skills, fostering strong relationships with clients, vendors, and internal teams.
- Strong multitasking abilities, managing multiple priorities in a fast-paced, deadline-driven environment.
- Adept problem-solver with a keen attention to detail, focused on process optimization and operational efficiency.
Volunteer Work
Actively volunteered as an event coordinator for local non-profits, successfully organizing and managing logistics for fundraising events.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
Ms excel, ms word, erp
Timeline
Executive Assistant
Sambhv Steel Tubes Ltd.
01.2025 - Current
Executive Assistant
Subh Enterprises.
04.2023 - 12.2025
Data Verification Executive
WNS Global Services Pvt Ltd.
04.2021 - 02.2023
Assistant Manager, Customer Support Representative
Teleperformance
08.2017 - 03.2019
B.COM HONS - undefined
Renaissance college of commerce and management
DIPLOMA IN COMPUTER APPLICATION - undefined
DR. CV Raman University
HIGHER SECONDARY - undefined
DAV PUBLIC SCHOOL SECL JHILIMILI