Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ajay Kunwar Singh

New Delhi

Summary

Dynamic Shift Manager at Dosa Coffee with a proven track record in staff training and inventory management. Enhanced service efficiency through effective onboarding and resolved customer complaints, fostering loyalty. Recognized for punctuality and reliability, contributing to a seamless operational flow and a positive dining experience.

Overview

5
5
years of professional experience
4051
4051
years of post-secondary education

Work History

Shift Manager

Dosa Coffee
New Delhi
08.2024 - 11.2025
  • Supervised daily operations, ensuring consistent quality of food and beverage preparation for optimal customer satisfaction.
  • Monitored inventory levels, performed stock checks, and facilitated timely restocking to minimize shortages.
  • Assisted in resolving customer inquiries and complaints, contributing to a positive dining experience and repeat business.

Supervisor

Aqua Hill Camp
Uttarakhand
04.2022 - 07.2024
  • Led daily operations by coordinating staff schedules, enhancing workflow efficiency and team performance across various camp functions.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Managed daily reservations and ensured optimal occupancy rates through effective scheduling and resource allocation.

Cashier Assistant

Arogyam Hospital Roorkee
Uttarakhand
05.2021 - 03.2022
  • Assisted in processing patient transactions efficiently, ensuring accurate billing and swift service delivery.
  • Provided support in managing cash registers and daily financial reconciliations, contributing to accurate revenue tracking.

Education

Janta Inter College
Uttarakhand, India

Basic Computer Knowledge
New Delhi, India

Secondary School Certificate -

GIC Inter College
Uttarakhand, India
04.2011 - 03.2019

Skills

  • Staff training
  • Shift leadership
  • Punctual and reliable
  • Inventory management
  • Customer complaint resolution
  • Cash handling
  • Reservation management

Languages

Hindi
First Language
English
Elementary (A2)
A2

Timeline

Shift Manager

Dosa Coffee
08.2024 - 11.2025

Supervisor

Aqua Hill Camp
04.2022 - 07.2024

Cashier Assistant

Arogyam Hospital Roorkee
05.2021 - 03.2022

Secondary School Certificate -

GIC Inter College
04.2011 - 03.2019

Janta Inter College

Basic Computer Knowledge
Ajay Kunwar Singh