With over a decade of experience in business IT operations, my expertise lies in overseeing the management of production and application support. I am responsible for conducting user acceptance testing, facilitating business approvals, and providing development assistance across various applications. Acting as a liaison between the technical team and business stakeholders, my focus is on ensuring the seamless execution of programs. I also perform regular evaluations and analyses of progress on a daily, weekly, and monthly basis.
WebSphere Application Server ND v9, IBM HTTP Server V9, IBM MobileFirst Platform Foundation 8.0, LINUX, WINDOWS, Oracle 12C, FCRM, ITSM, Dynatrace-OneAgent, OEM, Splunk.
SRE Foundation Certification
Played a crucial role in the migration of middleware for iMobile during my collaboration with ICICI Bank.
While employed at ICICI, I successfully led a team of five individuals.
Played a significant role in version upgrades and various NPT projects while managing APAC branch applications at Bank of America.