Ajay Poulose

Client Relationship Management:

• Identified and capitalized on business opportunities within client accounts.
• Supported day-to-day account management for clients, utilizing varied support models available within Lenovo.
• Drove long-term partnership value by understanding clients' businesses, challenges, operating environments, capabilities, and goals.
• Provided strategic business consultation to clients, cultivating strong and lasting relationships.
• Worked hands-on with clients and internal teams to ensure alignment and action.
  

Revenue Generation:

• Drove revenue by aligning with client business objectives and delivering effective solutions.
• Defined account plans focused on driving adoption of Lenovo technologies relevant to client businesses.
• Collaborated closely with other commercial teams, services, product, and marketing teams to ensure cohesive efforts in achieving client success and revenue targets.
  

Business Development:

• Developed and executed strategies to expand business opportunities within new and existing accounts.
• Collaborated with clients at various organizational levels to ensure retention and foster business growth.
• Represented client needs with other functional teams and provided input to the product team to help shape the roadmap.
• Drove engagement with internal stakeholders to execute on opportunities.
  

Client Relationship Management:

• Managed enterprise customer accounts and provided end-to-end account management.
• Developed strong client relationships and understood their business environment and needs.
• Worked closely with clients and internal teams to resolve conflicts and provide timely solutions.
  

Revenue Generation:

• Exceeded inside sales goals by setting ambitious targets and motivating sales representatives.
• Secured new accounts by strategically pursuing leads, generating $100k - $150k in monthly revenue.
• Collaborated with commercial, SMB, and partners across PAN India to generate revenue.
  

Business Development:

• Onboarded new customers for direct business and managed global accounts.
  Helped clients establish IT infrastructure across PAN India.
• Worked with aligned channel partners for order closures and arranged training for customers.
  

Client Relationship Management:

• Drove offline sales through cold calling and client meetings, selling the OYO portfolio.
• Developed strong relationships with potential clients and corporate.
  

Revenue Generation:

• Identified and onboarded channel partners to drive sales growth.
• Tailored pitches to client requirements and executed market site visits.
  

Business Development:

• Conducted periodic market research to identify new demand avenues and collect competitor data.
• Managed the entire sales process from qualifying clients to closing deals.
• Ensured collection of accounts receivable and outstanding amounts from clients.
  

Client relationship management:

• Managed both B2B and B2C sales, building and maintaining strong client relationships.
• Supervised daily operations and handled customer interactions.

Revenue Generation:

• Lead a sales team of 5, achieving individual and team targets.
• Implemented marketing and sales promotion strategies.

Business Development:

• Conducted cold calling and converted leads into sales.
• Developed and maintained relationships with existing clients.