Summary
Overview
Work History
Education
Skills
Languages
Timeline
CustomerServiceRepresentative
AJAY SHARMA

AJAY SHARMA

Raipur

Summary

Dynamic Area Manager-Key Account with 5 years of experience providing high level of customer service while increasing revenues. Successful at leveraging sales technologies, software and CRM data to identify, analyze and act upon leads, opportunities and sales funnels. Personable communicator focused on exceeding client expectations.

Overview

4
4
years of professional experience

Work History

Area Manager

Teachmint Technology Private Limited
03.2022 - Current
  • Conducted training sessions to educate schools and institution POC or Admin on best practices and procedures to increase profitability
  • Resolved conflicts promptly to promote positive environment for customers
  • Collect all data of the school and upload in the system with help of excel and google sheet
  • Transformed underperforming teams into productive, profitable teams
  • Planned operations to meet established schedules, factoring in order demands and business forecasts
  • Collaborated with technical and administrative teams to develop and implement successful corrective plans.
  • Increased profits through effective sales training, troubleshooting P&L areas and training new managers on web-based collecting system and key sales tactics.

Business Development Manager

Classplus
03.2021 - 03.2022
  • Established relationships with key decision-makers within customer's organization to promote growth and retention
  • Researched and identified opportunities for account growth, account penetration and market expansion
  • Negotiated and closed long-term agreements with new clients in assigned territory
  • Reached out to potential customers via telephone, email and in-person inquiries
  • Negotiated, prepared and signed contracts with clients.
  • Generated new business with marketing initiatives and strategic plans.
  • Consistently exceeded quotas through penetration of new accounts.

Senior Sales Executive

Indiamart Intermesh Limited
08.2019 - 03.2021
  • Created prospect rapport by approaching leads and cultivating strong business relationships through sales
  • Demonstrated products and features to customers, answered questions and overcame objections
  • Employed effective problem-solving techniques, increasing client satisfaction ratings
  • Analyzed market trends in consumer industries to implement appropriate marketing and sales methods
  • Sold Service to new and established customers
  • Utilized multiple marketing strategies to improve profitability.

Business Development Manager

Aspire Industries Private Limited
07.2018 - 08.2019
  • Established relationships with key decision-makers within customer's organization to promote growth and retention
  • Researched and identified opportunities for account growth, account penetration and market expansion
  • Negotiated and closed long-term agreements with new clients in assigned territory
  • Reached out to potential customers via telephone, email and in-person inquiries
  • Negotiated, prepared and signed contracts with clients
  • Generated new business with marketing initiatives and strategic plans
  • Manage 15 BDE with 5 cities.

Education

Bachelor Of Business Administration - Agribusiness Management

Sam Higginbottom University of Agriculture
Allahabad, Uttar Pradesh
06.2018

Skills

  • Client Relationship Management
  • Territory Development
  • Expanding Territories
  • Sales Development
  • Converting Leads
  • Problem-Solving Techniques
  • Site Visits
  • Presentations
  • Solution Selling
  • New Client Acquisition
  • Building Client Relationships
  • Software Sales
  • Customer Service and Assistance
  • Closing Skills
  • Customer Retention
  • Customer Account Management
  • Training Junior Team Members
  • K-12 Education
  • Performance Monitoring and Evaluation
  • Area Management
  • Customer Relations
  • Saas Sales
  • Inbound Phone Calls
  • Cold Calling
  • Inbound and Outbound Leads
  • Inside Sales
  • Lead Generation

Languages

Hindi
Bilingual or Proficient (C2)
English
Elementary (A2)

Timeline

Area Manager

Teachmint Technology Private Limited
03.2022 - Current

Business Development Manager

Classplus
03.2021 - 03.2022

Senior Sales Executive

Indiamart Intermesh Limited
08.2019 - 03.2021

Business Development Manager

Aspire Industries Private Limited
07.2018 - 08.2019

Bachelor Of Business Administration - Agribusiness Management

Sam Higginbottom University of Agriculture
AJAY SHARMA