Ajay sharma
Hyderabad
Summary
Accomplished professional with a BBA and a successful tenure as CRO at Tommy Hilfiger, focusing on customer service and problem resolution. Demonstrated expertise in brand promotion and customer engagement as a Brand Ambassador at Hyderabad Duty Free. Recognized for effective communication skills and a deep understanding of product offerings, driving sales and marketing initiatives.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Brand Ambassador
Hyderabad duty free
Hyderabad
09.2022 - Current
- Facilitated regular communication with team members for project progress updates.
- Delivered customer service support during promotional events as required.
- Promoted positive company image through exceptional customer service interactions.
Cluster Leader
Decathlon sports India
Hyderabad
11.2021 - 04.2022
- Guided, coached, and mentored new and existing employees within Cluster Team.
- Identified growth opportunities through effective resource allocation and strategic planning.
CRO
TOMMY HILFIGER
HYDERABAD
06.2018 - 10.2021
- Recognized as third place winner in 2018 competition across South India.
- Established brand presence for Tommy Hilfiger, specializing in apparel retail.
- Facilitated customer engagement and promotional activities to enhance brand visibility.
Education
BBA -
Ethames Degree College
Hyderabad 03-2018
CEC -
The Legend Junior Ca College
Hyderabad 03-2015
CEC -
Nalanda Junior College
Hyderabad 03-2014
High School Diploma -
Sri Sai Ram High School
Hyderabad 03-2013
Skills
- Critical thinking
- Speaking engagements
- Customer support
- Team dynamics
- Communication effectiveness
- Visual display techniques
- In-depth product knowledge
- Leadership capabilities
Interests
PERSONAL PROJECTS , Cleanup-Day (04/2022 - 04/2022) I have conducted an event to clean the store surroundings with the store collaborators. STORE HANDLING (11/2019 - 11/2019) Handled store and achieved the given target. ACHIEVEMENTS Includes few achievements in different fields. (04/2012 - 03/2016) I have achievements in cricket , karate, kabaddi, airport ground handling, street cause (NGO). LANGUAGES Hindi, english, telugu.
Accomplishments
- Star employees of the month dec 2023 and jan 2024.
Languages
Hindi
First Language
English
Proficient (C2)
C2
Telugu
Advanced (C1)
C1
Affiliations
- Kabbadi game at GMR khelo
Certification
- Participation certificate in kabaddi .
References
References available upon request.
Timeline
Brand Ambassador
Hyderabad duty free
09.2022 - Current
Cluster Leader
Decathlon sports India
11.2021 - 04.2022
CRO
TOMMY HILFIGER
06.2018 - 10.2021
BBA -
Ethames Degree College
CEC -
The Legend Junior Ca College
CEC -
Nalanda Junior College
High School Diploma -
Sri Sai Ram High School
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