Summary
Overview
Work History
Education
Skills
Timeline
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AJAY SINGHAL

RELATIONSHIP MANAGER
DELHI

Summary

Proven leader with a track record of enhancing business performance at MEESRA BROKING through strategic planning and operations management. Excelled in building client relationships and boosting sales revenue by implementing effective marketing strategies. Skilled in team leadership and financial management, achieving significant improvements in customer satisfaction and workforce productivity. Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Overview

10
10
years of professional experience
3
3
Languages

Work History

RELATION MANAGER

MEESRA BROKING
04.2017 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Developed and implemented business strategies to achieve business goals and stay competitive.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Improved marketing to attract new customers and promote business.

Sales Manager

HDFC Life
04.2014 - 03.2017
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Met with clients, delivering presentations, and educating on product and service features and offerings.
  • Built long-lasting client relationships through excellent customer service and consistent followups.

Education

B COM - COMMERCE

DELHI UNIVERSITY
DELHI
04.2001 -

12th -

ST XAVIOUR SCHOOL
New Delhi, India
04.2001 -

10th -

VAISH HIGH SCHOOL
Rohtak, India
04.2001 -

Skills

Team Leadership

Operations Management

Strategic Planning

Performance Management

Workforce Management

Time Management

Financial Management

Business Development

Marketing

Timeline

RELATION MANAGER

MEESRA BROKING
04.2017 - Current

Sales Manager

HDFC Life
04.2014 - 03.2017

B COM - COMMERCE

DELHI UNIVERSITY
04.2001 -

12th -

ST XAVIOUR SCHOOL
04.2001 -

10th -

VAISH HIGH SCHOOL
04.2001 -

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