Ajay Suresh Kumar

• Worked as a Business Consultant for a project named Triage- Financial solutions
• Gathering business requirements and creation of documents (BRD)
• Supervised and conducted day to day project coordination, planning, estimation and implementation across multiple teams using Agile project management methodology
• Tracking the quality and timeline of the deliverables in accordance with the project plan
• Optimized project timeline to deliver additional change requests along with the existing deliverables.

SME for Allianz Global Corporate & Speciality APAC Region

• Creating and maintain the Process document like Training Manual, SOP documents, Work Allocation - Timely and equal distribution of incoming work volume among the team members considering the expertise and TAT (turnaround time).
• Coaching and mentoring the team members in case they have been identified as underperformed or any facing challenges in achieving Targets.
• Training new /existing team members in process, work management and soft skills.
• Shadowing the AM- Ops un business meetings, developing reporting skills in daily process of
team KPI's.
• Event management - People engagement activities.
• Processing knowledge - For APAC region policies Creating submissions in salesforce, creating
entity (broker/client) code in regional OPUS tool; for Asia and Middle East regions creating and booking national and international policies in Global Genius, AQS handling, assisting onshore underwriter with various policy related activities as instructed etc.