Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

AJAY THAKUR

MBA
MOHALI,PUNJAB

Summary

Self-motivated Senior Administrative Executive with creativity in solving long-standing deficiencies with unprecedented solutions. Fast-paced organizer of vast datasets known for effortless coordination of back-end specifics to help high-level operations run smoothly. Exceptional written and verbal communicator known for concise language and thoughtful conveyance of information between proper channels.

Overview

10
10
years of professional experience

Work History

Senior Administrative Executive

METRO TELWORKS
11.2015 - 07.2023
  • Provided administrative support to clients internally and supported needs for materials organization.
  • Categorized and securely processed sensitive documents with information of deeply personal nature or corporate sensitivity.
  • Prepared flawless emails and technical memorandums upon direction of immediate supervisor.
  • Acted as backup for other administrative assistants by providing task support and adapting to individual needs.
  • Acquired proper equipment, refreshments and supplies for meetings and supported needs of attendees.
  • Coordinated training for new team members, overseeing onboarding details and designing framework for future acquisitions.
  • Drafted documents in company-directed formats and fonts, maintaining exceptional style consistency.
  • Kept files and records in content management systems such as MS SharePoint, eDRMS and Salesforce.
  • Collected data, input records and protected electronic files.
  • Scheduled appointments and meetings, organized materials and prepared rooms.
  • Created and updated records and files to maintain document compliance.
  • Planned and executed events for employees and clients and managed logistics and vendor relations.
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
  • Maintained protocol throughout routine work days and special events.
  • Sorted, opened, and routed mail and deliveries to meet business requirements.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
  • Delegated tasks to administrative support staff to organize and improve office efficiency.
  • Kept high average of performance evaluations.
  • Improved office operations by automating client correspondence, record tracking and data communications.
  • Completed bi-weekly payroll for 600 employees.
  • Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
  • Organized spaces, materials and catering support for internal and client-focused meetings.
  • Conducted ongoing reviews of program financial systems to assess cost control measures.

Administrative Executive

VODAFONE
07.2013 - 10.2015
  • Collected data, input records and protected electronic files.
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
  • Offered technical support and troubleshot issues to enhance office productivity.
  • Scheduled appointments and meetings, organized materials and prepared rooms.
  • Planned and executed events for employees and clients and managed logistics and vendor relations.
  • Created and updated records and files to maintain document compliance.
  • Maintained protocol throughout routine work days and special events.
  • Conducted research to assist with routine tasks and special projects.
  • Filed paperwork and organized computer-based information.
  • Answered high volume of phone calls and email inquiries.
  • Updated and maintained confidential databases and records.
  • Coordinated events and worked on ad hoc projects.
  • Handled incoming and outgoing mail, email and faxes.
  • Created and managed office systems to efficiently deal with documentation.
  • Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
  • Used QuickBooks to produce monthly invoices, reports, and other deliverables.
  • Led staff and vendors in providing high level of service for owner and guests.

Education

MBA - Business Administration And Management

HPTU UNIVERSITY
SHIMLA
07.2013

Skills

  • Project Planning
  • Travel Planning
  • Office Management
  • Document Conversion
  • Workers' Compensation
  • Staff Management
  • Contract Agreement Preparation
  • Travel Administration
  • Meeting Arrangements
  • Bookkeeping
  • Contract Negotiations
  • Employee Training and Development
  • Office Administration
  • Records Management
  • Database Administration
  • Expense Reporting
  • Payroll and Budgeting
  • Conference Planning
  • Documentation and Control
  • Multi-Line Phone Proficiency
  • Invoice Preparation
  • Facility Support
  • Front Desk Management
  • Office Supplies and Inventory

Languages

Hindi
Bilingual or Proficient (C2)
Punjabi
Upper intermediate (B2)
English
Upper intermediate (B2)

Timeline

Senior Administrative Executive

METRO TELWORKS
11.2015 - 07.2023

Administrative Executive

VODAFONE
07.2013 - 10.2015

MBA - Business Administration And Management

HPTU UNIVERSITY

Similar Profiles

CREATE PROFILE
AJAY THAKURMBA