GCP
Ajay Toshniwal
Software Engineer
Pune,MH
Summary
Well-qualified support professional with positive and friendly demeanor. Strong attention to detail, effective communication skills and solid history of tackling diverse and challenging requirements. Well-versed in [Area of expertise] and working in 24/7 uptime environment.
Overview
20
20
years of professional experience
1
1
Certification
4
4
Languages
Work History
Support Lead, Project Manager
Trikomsel Pvt. Ltd
- Experienced professional with a broad understanding of multiple technologies across Retail domains
- Thirteen+ years of work experience and thorough understanding of the business particularly in the areas of
- Strategic Planning, Business and Market Research, Business Planning and Forecasting, Client Servicing, Sales and Marketing Associated with TCS in diverse roles like Solution Architect, Business Process Analyst, Techno-functional
- Consultant, Implementation Lead, Well versed in studying existing systems and procedures, assisting in preparation of business plans, designing internal control systems and facilitating effective decision-making Extensive exposure at managing business functions in co-ordination with all relevant stakeholders to achieve business goals Effective communicator with good relationship building and interpersonal skills, strong analytical, problem solving and organizational abilities Good knowledge of different industry sectors – Consumer and Retail, Electronics, Fashion, Restaurant, Optical and E-commerce Flexible and adaptable to evolving environment
- Skills Profile & Strengths Sun Certified Programmer for the Java 2 Platform 1.4 and MCA with 13+ years’ of IT working experience in Solution Architect, Functional Lead for Retail POS (Point of Sale), Implementation Lead, Java Technologies (Core Java, Java Swing)
- Well versed with end to end execution of the SDLC including requirement analysis, design, development, testing and implementation
- Proficiency at grasping new technical concepts quickly and utilising the same in a productive manner
- Team player with an analytical bent of mind and strong organisational and interpersonal skills
- Experienced in Onsite Co-ordination and Implementations (INDIA, Finland, U.A.E., Hong Kong and Kuwait) Excellent Communication skills
- Good working exposure to Retail ERP Concepts
- Experience in working with the various relational databases MySQL and SQL Server
- Ability to analyze and identify performance bottlenecks and make recommendations
- Highly motivated, detail oriented, has ability to work independently and as a part of the team with Excellent
- Technical, Analytical and Communication skills
- Excellent Interpersonal skills, Leadership skills and quick adaptability to emerging technologies
- Areas of Exposure Interface with Project Lead for requirement gathering and finalisation of functional specifications
- Involved in testing & analysis of Software Applications
- Research, Design, Document and Modify software specifications throughout the production life cycle
- Analyse & amend software errors in a timely and accurate fashion, provide status reports where required
- Interact with team members to ensure smooth progress of project work
- Ensure adherence to quality norms throughout the development & implementation process
- Career Profile (List the companies I have worked with, recent ones first), Optik Melawai (Jakarta, ), IKEA (Hongkong), UCB (Delhi
Manager
Best Buy, Co. Inc
- Project Plan, Status
- Report, Defining
- Timeline, Team
- Management, Audit
- Executing all the defined task
- ESB Support Support Lead Toysrus 1 year ESB, Camel context, Linux, India
- Review and write a perl and store procedure, project execution
- Electronic Bill of
- Landing (eBOL)
Lead
JDA Technical
- Support Management
- Status Report, Team
- Management, Audi and executing and supporting all the support task, Toysrus 2 months
- MS SQL Serverand
Project Manager
NOKIA
- Preparing project plan with milestone and measuring plan vs
- Actual in order to keep the project on time and within budget
- Managing project resources to assure maximum efficiency, effectiveness and resource utilization with best use of interpersonal skills
- Periodic risk management for project, people and development of mitigating strategies
- Managing all the compliance related activity like Audit, Periodic Check etc
- Preparing status report on presenting to management on regular cycle Managing offshore – onsite communication for better execution of project Managing SIT (System Integration Testing), FIT (Functional Integration Testing) and UAT (User
- Acceptance Testing) environment
- Toys “R” us: Toys “R” us, Inc
- Is a multinational retailer of children supermarket and related services countries., : Preparing project plan with milestone and measuring plan vs
- Actual in order to keep the project on time and within budget
- Managing project resources to assure maximum efficiency, effectiveness and resource utilization with best use of interpersonal skills
- Periodic risk management for project, people and development of mitigating strategies
- Managing all the compliance related activity like Audit, Periodic Check etc
- Preparing status report on presenting to management on regular cycle Managing offshore – onsite communication for better execution of project Managing SIT (System Integration Testing), FIT (Functional Integration Testing) and UAT (User
- Acceptance Testing) environment
- Microsoft Mobile, Finland: Microsoft Mobile Oy (Ltd) has purchased the devices and services business from
- It is a largest manufacturer of mobile phones, serving customers in across 130 countries
- Data Center Migration: Sales Tracker is the application which uses for tracking IMEI level data for Vietnam for rebate calculation purpose
- We have to shift all the application and data from one server to another server without disturbing any type of day to day activity., Investment Approval Workflow: For doing any investment in the market it required certain approval from
- F&C, GM
- Using SharePoint site and SharePoint tool we have designed customized form and approval workflow which will start on submission of any investment request.
Support Manager
Titan, BMA International Pvt
- Enterprise Service Bus (ESB): ESB is a middleware application
- In Toysurs all the third-party and internal application send a receive the data through ESB application, ), Hotspot (Delhi, INDIA, , Inter Gold
- ORRA, ), ITC Wills LifeStyle, ), Swiss Arabia Perfumes
Solution Architect, Solution Architect and Implementation Lead
TATA Starbucks Ltd, Starbucks Ltd
04.2013
- Months
- Responsibility: Understanding the client’s requirement and preparing concept document
- Involved in Requirement Analysis by studying the functional and business requirements of the client and identifying test scenarios, conditions
- Designing new components as per new requirement
- Co-ordination for understanding business requirements and communicating the requirements to developers for Module construction
- Analyzed the Business, Functional Requirements and Streamlined the Testing Activities Closely worked with business people to acquire accurate business requirements to conduct efficient test scripts to cover all business scenarios
- Involved in client meetings to discuss the open issues and understand the requirements
- Regular project status meetings with client on current phase of development, issues, future roadmap
- Preparing project plan with milestone and measuring plan vs
- Actual in order to keep the project on time and within budget
- Managing project resources to assure maximum efficiency, effectiveness and resource utilization with best use of interpersonal skills
- Periodic risk management for project, people and development of mitigating strategies
- Developing customized Form and Workflow using SharePoint tool Creating micro in access for fastest turnout to extract data for analysis purpose
- Infiniti Retail, India: Infiniti Retail Limited is a 100% subsidiary of TATA Sons
- The company has launched
- CROMA, a national chain of mega stores of consumer electronics and durables
- Infiniti Retail Ltd
- Owns and runs CROMA's retail operations in India, while Woolworths provides technical support and strategic sourcing facilities from its global network
- The first CROMA store was launched in Juhu, Mumbai on October 9, 2006
- Role:, Duration: 3 Year
- Product Handled o TPOS(TATA POS Application): TATA point of sale software is billing application system which has sales transaction process, exchange, return, order, tender and search for inventory across stores and warehouses, seamless shift operation, effectively manage promotion designed at SAP, capability display cross sell/up sell information & Handel delivery management/multiple currency also it is end to end integrated with SAP
- High security reports which help management to monitor business/business process/Foot fall in store/Store manager Dash Board
- O MPOS (Mobile POS): A wireless terminal designed to allow performing all functions similar to static desktop based POS with all mobility capability except payment transaction process
- User can attend customers at any point of time and any place in shop floor
- The intelligent solution to Customer experience, Staff education, Store space optimization, Queue busting in peak time o Customer Feedback: The device having capability to capturing customer feedback on till application where in while billing process cashier can capture customer feedback
- This helps the management to capture the non happy customer & find out the reason behind it to take business initiative to enhance customer experience
- O Virtual Store: Provided the solution for CROMA point and shop app with full fledge shopping capabilities available on Android and IOS version
- The app is to drive the sales and promote impulse buying behavior of technology savvy customer
- The app has the capability of scanning a QR code embedded on poster and fetch the details of product/specification & product images
- Two mode of delivery with COD and Card payment option allows the customer get the product immediately delivered to the location customer initiated the sales process/transaction or get the product home delivered
- The order history and scan history option gives the customer visibility for old orders for future reference
- Easy returns, Replacement and order cancellation process through app which is integrated with calling canter CRM application
- Call to action option leverage customer to immediately connect to retailers call center get order details or for further query on product o Market Place Management System: Market places are various e-commerce platforms which allow retailers/merchants to sell their merchandiser through third party e-com system and share the revenue on the basis of fixed margin percentage
- Was the integral part for proving the solution for such multi channel sales and fulfillment application which should allows the CROMA to sell their product through various market places and get the sales and returns booked against CROMA business similar to market place model available in market
- The solution is intelligent enough and integrated with third party application to sync the data like product contact attributes, inventory, pull sales to various channels and perform seamless function between both the systems
- O Payment Gateways: Plutus (Pine Labs), Gift Card, Mobile Gift Card, Gift Voucher
- Starbucks is a newly formed joint venture between Starbucks which is the largest coffeehouse company in the world, with 19,435 stores in 58 countries and TATA Global Beverages Ltd
- It operates in Mumbai and Delhi around 15 cafes and has plans to expand rapidly
- Role:, 1 Year
- Product Handled o TPOS (TATA POS Application): TATA point of sale software is billing application system which has sales transaction process, return, tender and employee attendance, seamless shift operation; also it is end to end integrated with SAP
- High security reports which help management to monitor business / business process /
- Store manager Dash Board
- Also it is complete touch base solution where all the articles appear as buttons
- O Payment Gateways: Plutus (pine labs)
- Responsibility: Understanding the client’s requirement and preparing business requirement document Designing new components as per new requirement
- Managing resources for the testing and implementing
- Managing SIT (System Integration Testing), FIT (Functional Integration Testing) and UAT (User
- Acceptance Testing) environment
- Reconciling data of POS and SAP system
- Co-ordination for understanding business requirements and communicating the requirements to offshore developers for Module construction
- Involved in developing the Test Cases, Design Test steps and associated the corresponding requirements Also performed backend testing to make sure that the data at the front is in sync with the data at the backend
- Performed backend testing using SQL queries for ensuring the data integrity
- Analyzed the Business, Functional Requirements and Streamlined the Testing Activities Closely worked with business people to acquire accurate business requirements to conduct efficient test scripts to cover all business scenarios
- Involved in client meetings to discuss the open issues and understand the requirements
- Reviewed the BRD for ambiguity and documented the problems efficiently Used SQL for data validation and data integrity
- Also complex SQL queries to extract data from different databases for various testing and production for data validation and data analysis Responsible for keeping test schedule working directly with developers and project manager to ensure clear communications on requirements and defect reports Involved in Requirement Analysis by studying the functional and business requirements of the client and identifying test scenarios, conditions
- Prospect, Kuwait: Provide the Point of Sale Demo
- Role: Understanding business requirements and providing demo of POS as per business requirement
- Duration: 2 days
- Rewards
- Awarded as Best Team for getting 100% CSS (Customer Satisfaction Survey) continuously for 2 half year of
- NexGen project from RiteAid client – 01st
- Mar 2019
- Awarded as Star Team for providing error free delivering of release v50 of NexGen to RiteAid client – 21st
- Jun
- Awarded as On the Spot for providing smooth support in season and throughout the year of ESB to Toysrus client – 27th Dec 2017
- Awarded as Star Team in Completing multiple activity and email alert configuration for season prospective of
- ESB to Toysrus client – 7th Jul 2017
- Awarded as Star Team in TCS for providing smooth support for upgradation of ESB to Toysrus client – 27th
- Oct 2016
- Awarded as Best Team in TCS for providing error free delivery for e-BOL application to Best Buy client - 24th
- May 2016
- Awarded as On the Spot in TCS for providing dynamic solution for managing e-bay auction in existing landscape with minimum changes at Infiniti Retail Ltd
- 20th January 2014
- Awarded as On the Spot in TCS for providing dynamic solution for e-commerce for integrating different market place channels in one application at Infiniti Retail Ltd
- 08th November 2013
- Awarded as Best Team in TCS for outstanding contribution in successful implementation of Retail POS integration with SAP CRM at Infiniti Retail Ltd
- 23rd April 2013
- Awarded as Best Team in TCS for outstanding contribution in successful implementation of Retail POS at TATA
- Awarded as Star of the Quarter in TCS for handling TATA POS application in a systematic manner with minimum loss of business
- 17th April 2012
- Awarded as Best Team in TCS for outstanding contribution in successful implementation of Retail POS at
Solution Architect & SharePoint developer
Infiniti Retail Ltd
04.2011
- Months
- Pricing Intelligence: Pricing Intelligence is a sub capability of the Pricing capability
- Microsoft is renewing the way how the prices are defined and as part of that process there has been clear need to get better insight of market situation in terms of retail prices of Microsoft products as well as Microsoft’s key competitor product prices, market shares and how much each product is selling now and how much they have sold in previous weeks, months etc
- Pricing intelligence is capturing market information from multiple sources and unifying that data so that various sources of information and facts can be used to form an insight picture of current market situation as well as simulating impact of price changes in future.
Solution Architect, Implementation, Lead, Support Lead, Techno Functional, Consultant, Conceptor, Project Manager
TATA Consultancy Services
05.2010 - Current
Associate Consultant
TATA Consultancy Services
05.2010 - Current
- Rite Aid: Rite Aid Corporation is one of the nation’s leading drugstore chains with a team of approximately000 full and part-time associates serving customers in 31 states and the District of Columbia
- Rite Aid is the largest drugstore chain on the East Coast and the third largest drugstore chain in the US
- Project:
- Next Generation (Nex Gen) – Rite Aid Pharmacy System: The NexGen consists of functionality needed in a pharmacy store like creating orders (against prescriptions), doctors maintenance, customer maintenance, drug maintenance etc
- It enables to review and maintain information about patients, doctors and drugs
- It provides a means for dispensing prescriptions
- It manages Third Party claim processing for patients who use these services to pay for their prescriptions.
IKEA
09.2009 - 05.2010
- Member of team that successfully executed the following project: Title: Retail Marketing Solution (Company Product), Core JAVA, Swing, SQL Server 2005
- IDE: Eclipse 3.2
- This project is an integrated project developed for IKEA system, which ranks amongst the top 10 retailers of the world having a turnover for 13.57 billion EURO
- This project was done for Hong Kong and Taiwan for
- Dairy Farm group having outlets for supermarkets, hypermarkets, health and beauty stores, convenience store and home furnishing stores
- The project module included Supply Chain management, Inventory management, Finance build on Movex (ERP) integrated with complete store automation, complex promotions management using business rule engine, Automation in stock order and forecasting, Credit
- Card interface with bank
- Role: (Technical Lead)
- Understanding Functional Specification and preparing the Technical Specification
- Designing new components as per new requirement
- Managing resources for the development and Technical support
- First level code review and testing
- On-site Co-ordination for understanding business requirements and communicating the requirements to offshore developers for Module construction.
Associate Product Lead, Support Lead, Support Team Member
ETP International Pvt Ltd
01.2006 - 05.2010
Associate Product Lead
ETP International Pvt Ltd
01.2006 - 05.2010
- ETP International is a software development company specializing in developing and delivering enterprise solutions for the retail and distribution industry
- With offices in Singapore, India and UAE and a partner network across Asia
- Pacific, South Asia and the Middle East
- Company Website: www.etpgroup.com
Arabia Perfumes
03.2010 - 03.2010
- Core Java, Java Swings and SQL Server 2005
- Responsibility: GAP Analysis and Functional Training
- Role:
- Understanding business requirements and preparing functional specification
- Providing Functional and Technical training
- Country: UAE, UAE)
- Team Size: 1 Duration:
Associate Product Lead
01.2006 - 10.2009
- 2005
- IDE: Eclipse, VAJ (Visual Age Java)
- Developed to deliver solution for retail marketing for retail chain industries
- It provides facilities like inventory management, sales management
- Managing the development for enhancements
- Designing new components as per new requirement
- Prepare Technical Specifications and Unit Test Plans for the software solutions
- Understanding Functional Flow and mapping new software requirements
- First level code review and testing
- On-site Co-ordination for understanding business requirements and communicating the requirements to offshore developers for Module construction
- On site
- Country: Hong Kong Client: IKEA
- Team Size: 3 Duration: 14th
Technical Lead
Best Buy Co
05.2007 - 06.2007
- JDA: Provide the solution in existing application for calculating minimum present stock logic using planogram which live in the store, which will help store and e-commerce site to define which product is in-stock or out of stock
- Responsibility: Preparing project plan with milestone and measuring plan vs
- Actual in order to keep the project on time and within budget
- Managing project resources to assure maximum efficiency, effectiveness and resource utilization with best use of interpersonal skills
- Periodic risk management for project, people and development of mitigating strategies
- Managing all the compliance related activity like Audit, Periodic Check etc
- Preparing status report on presenting to management on regular cycle Managing offshore – onsite communication for better execution of project
- Inc: Best Buy Co., Inc
- Is a multinational retailer of consumer electronics, computing and mobile phone products, entertainment products, appliances and related services countries
- Electronic Bill of Landing (eBOL): eBOL (Electronic Bill of Lading) application provides the visibility to the shipments’ lifecycle (From creation, loading into the truck, in-transit, unloading from the truck and receiving)
- The application will help track the Trailer, BOL and shipment and aid the warehouses to plan their resources accordingly, Core Java, Java Swings and SQL, : Technical Training and Technical Implementation
- Role:
- Installation and Database Maintenance first level Development & Jar delivery
- Understanding business requirements and preparing functional specification.
Programmer
UGAM Solutions Pvt Ltd
03.2004 - 09.2005
- Project Role Customer Durati on
- Environment Location Key activities
- NexGen
- Development, Member of team that successfully executed the following project: Title: Computer Aided Telephonic Interviews (CATI) survey programming for Synovate Research
- Reinvented, USA and Ipsos-Reid, Canada
Survey Programmer
03.2004 - 09.2005
- Quancept / Core JAVA
- CATI is an automated tool
- It is used to conduct telephonic surveys in US
- Our job was to programme the flow of the survey so that proper brands and questions are asked to the respondent based on their criteria
- It makes the calling person's job easier as he can just enter the accurate data
- The Team’s job was to check whether proper data is getting collected or not
- Data accuracy is a vital part of any market research based company to plan for their products.
Education
Master of Computer Applications -
Swami Ramanand Teerth Marathwada University
Nanded, India 04.2001 -
Bachelor of Commerce -
Swami Ramanand Teerth Marathwada University
Nanded, India 04.2001 -
Skills
Service Level Agreement Management
Software
BigQuery
Python
Excel
SQL
Core Java
Certification
[Area of expertise] License - [Timeframe]
Timeline
Solution Architect, Solution Architect and Implementation Lead
TATA Starbucks Ltd, Starbucks Ltd
04.2013
Solution Architect & SharePoint developer
Infiniti Retail Ltd
04.2011
Solution Architect, Implementation, Lead, Support Lead, Techno Functional, Consultant, Conceptor, Project Manager
TATA Consultancy Services
05.2010 - Current
Associate Consultant
TATA Consultancy Services
05.2010 - Current
Arabia Perfumes
03.2010 - 03.2010
IKEA
09.2009 - 05.2010
Technical Lead
Best Buy Co
05.2007 - 06.2007
Associate Product Lead, Support Lead, Support Team Member
ETP International Pvt Ltd
01.2006 - 05.2010
Associate Product Lead
ETP International Pvt Ltd
01.2006 - 05.2010
Associate Product Lead
01.2006 - 10.2009
Programmer
UGAM Solutions Pvt Ltd
03.2004 - 09.2005
Survey Programmer
03.2004 - 09.2005
Master of Computer Applications -
Swami Ramanand Teerth Marathwada University
04.2001 -
Bachelor of Commerce -
Swami Ramanand Teerth Marathwada University
04.2001 -
Support Lead, Project Manager
Trikomsel Pvt. Ltd
Manager
Best Buy, Co. Inc
Lead
JDA Technical
Project Manager
NOKIA
Support Manager
Titan, BMA International Pvt
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