AJAY VERMA

Assists customers with jewelry transactions of all types, including sales, trade-ups, returns special orders, and layaways

Develops and maintains jewelry and watch product knowledge, to include attendance at specific training on watches, gold, silver, color stones, pearls, and diamonds

Actively supports the integrity of Exchange information systems

Displays a high degree of professionalism, both visually and verbally, at all times on the sales floor and when speaking on the phone

• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Researched sales opportunities and possible leads to exceed sales goals and increase profits.
• Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
• Stayed current on company offerings and industry trends.