Ajay Verma
Gurgaon
Summary
Seasoned Business Analyst offering 13 years of Banking and wealth management industry success. Expert on business and systems requirements, user acceptance testing and end-user training. Accomplished at leveraging past lessons to inform future decision-making.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Business Analyst
Tata Consultancy Services
12.2019 - Current
- Responsible for end-to-end requirement analysis and specification, including data analysis that correlates the impact and experience of clients, business, and colleagues (operations).
- Conducting impact analysis, including both business and technical aspects, in close collaboration with architects and solution designers.
- Creating, grooming, and maintaining the project feature and story backlog, as well as managing any changes to those requirements by working closely with the Product Owner.
- Delivery-focused role that involves working closely with project and business stakeholders to ensure smooth change management.
- Responsible for owning and managing requirement-related aspects of the change delivery life cycle, including inception, solution design, implementation, and post-implementation support.
- Serves as a liaison among project stakeholders to elicit, analyze, communicate, and validate features for new functionality.
- Work with various stakeholders to prepare post-commercialization documents such as client-facing specs, training documents, and other related materials.
Senior Tester
Tata Consultancy Services
09.2017 - 11.2019
- Wrote and executed on average 14 end-to-end functional tests and carried out exploratory testing to assess product performance.
- Managed and Led the testing team in planning, executing, and reporting user acceptance testing activities for a complex enterprise software development project that utilizes a combination of Agile and iterative methodologies.
Team Lead
Tata Consultancy Services
07.2013 - 09.2017
- Lead the team of 7 FTEs who was responsible of handling funds transfer and charge claims from the beneficiary bank, focusing on the payment and investigation lifecycle. They used Swift messages like MT 199, MT 299, MT 195, MT 196, MT 191, and MT 192 to ensure accurate and efficient processing of transactions. As a leader guided the team in handling claims effectively while maintaining compliance and security.
Process Analyst
DBOI Global Services (Deutsche Bank Group)
08.2011 - 07.2013
- Handled on an average 25 correspondent bank inquiries/investigations such as unable to apply, unable to execute, BCNR, KYC, recall of funds, and amendment queries received via SWIFT that pertain to the DB AG Banking and Cash Operation Unit across India.
Education
B.Com - Commerce
M.K. Saboo College
Pilani06.2011
Skills
- Data analysis
- Requirements gathering
- Agile expertise
- Quality assurance
- Microsoft Office Suite
- Planning and Coordination
- Teamwork and Collaboration
Accomplishments
- Received recognition as Best Performer of the Month/Quarter on multiple occasions.
- Received BPS Emerald Go Getter award.
- Received multiple appreciations from customers for successful delivery of requested changes.
Certification
- International Software Testing Qualifications Board (ISTQB) Certified.
- Lean Six Sigma - Green Belt Certified
Languages
English
Advanced
C1
Hindi
Timeline
Business Analyst
Tata Consultancy Services
12.2019 - Current
Senior Tester
Tata Consultancy Services
09.2017 - 11.2019
Team Lead
Tata Consultancy Services
07.2013 - 09.2017
Process Analyst
DBOI Global Services (Deutsche Bank Group)
08.2011 - 07.2013
B.Com - Commerce
M.K. Saboo College
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