MS Office
Ajay Yadav
Engineer - Service And Sales
Noida,UP
Summary
To attain a position from where I can apply my acquired knowledge and skills while working in a team environment, aiming at contributing to the main objective of the organization and enhancing professional growth.
Overview
2
2
Languages
7
7
years of post-secondary education
6
6
years of professional experience
Work History
Engineer - Service and Sales
Yamato Scale India Private Limited
New Delhi
11.2015 - Current
- Responsible for Assembling, Installing & Commissioning of Multihead Weighers, Checkweighers and Packer Scale pan India and overseas.
- Provide training to OEM and customer engineers on Yamato platform.
- Inspection of assembled equipment to ensure proper installation.
- Resolving both mechanical and Electronics issue related to Yamato Weighers.
- Troubleshooting and providing resolution to various types of Hardware & Software faults and Offering after-sales support services.
- Analyze and make independent recommendations regarding solutions to problems with varying complexity in accordance with organization or project objectives and guidelines.
- Interact with internal and external project managers during field projects.
- Provide high level technical support to external customers at their location.
- Communicate with the customers over telephone and emails on helpdesk problems.
- Organize and prioritize a variety of projects in an effective and timely manner to meet deadlines to reduce downtime and frequency of breakdown.
- Perform routine maintenance on equipment and assist in establishing preventive maintenance schedules with Customer.
- Demonstrating products, services and solutions to potential clients.
- Maintaining existing, long-term relationships with Customers.
- Payment and C-form follow up.
- Working with existing Customers to help them get the most out of the products they have bought.
- Liaising with both current and potential clients to develop existing and new business opportunities.
- Proved successful working within tight deadlines and fast-paced atmosphere.
Education
Bachelor of Technology - Electronics And Communications Engineering
Uttar Pradesh Technical University
Lucknow 07.2010 - 06.2014
Intermediate (10+2) - Physics, Chemistry, Mathematics
Board of High School And Intermediate Education
Prayagraj 07.2007 - 06.2009
Highschool - Science Education
Board of High School And Intermediate Education
Prayagraj 07.2006 - 06.2007
Skills
Product and service sales
Customer service understanding
Product and service solutions
Equipment troubleshooting
Marketing and sales
Project Management
Accomplishments
- On the global level, Received the “Talent of the Year” award for 2019-20 from Yamato-Scale Co., Ltd., Akashi, Japan for excellent performance in the technical field.
- Involved in the development of Combinational Gravimetric Coal Feeder, a joint project of Yamato Scale Co., Japan and Mahindra Tsubaki conveyor, India.
Software
Windows
Timeline
Engineer - Service and Sales
Yamato Scale India Private Limited
11.2015 - Current
Bachelor of Technology - Electronics And Communications Engineering
Uttar Pradesh Technical University
07.2010 - 06.2014
Intermediate (10+2) - Physics, Chemistry, Mathematics
Board of High School And Intermediate Education
07.2007 - 06.2009
Highschool - Science Education
Board of High School And Intermediate Education
07.2006 - 06.2007