Ajaya Gayan
Student
GAJAPATI NAGAR
Summary
Compassionate Customer Care Associate experienced in delivering empathetic support and enhancing patient care. Achieved effective documentation and time management while assisting patients in daily living activities and maintaining a safe, nurturing environment. Cultivated trusting relationships through sensitive communication and flexible care approaches in both hospital and in-home settings.
Overview
1
1
year of professional experience
Work History
COUSTMER CARE EXICUTIVE
Airtel
BHUBANESWAR (Remote)
09.2025 - 06.2026
- Enhanced customer satisfaction by streamlining communication channels and improving response times.
- Excellent communication skills, both verbal and written.
- Gained two years of experience in customer service roles.
- 2 YEARS EXPERIENCE
Education
Bachelor of Arts - 2nd Year
RMD DEGREE COLLEGE PATIA BHUBANESWAR
BHUBANESWAR 04.2001 -
Skills
Customer engagement
Customer empathy
Problem-solving
Conflict resolution
Documentation accuracy
Time management
Self-motivation and initiative
Resourcefulness and creativity
Emotional intelligence
Timeline
COUSTMER CARE EXICUTIVE
Airtel
09.2025 - 06.2026
Bachelor of Arts - 2nd Year
RMD DEGREE COLLEGE PATIA BHUBANESWAR
04.2001 -