Ajaya Kumar Dash
Summary
Want to work with an esteemed organization where I can use my ability and technical knowledge to work as a team in a dynamic and challenging environment toward achieving a common goal, thereby facilitating personal and organizational growth.
Skilled Personal Banker with effective background in financial services industry. Noted for strong client service skills, ability to assess customer needs and tailor banking solutions accordingly. Demonstrates prowess in cross-selling banking products and services, establishing long term client relationships, and contributing to business growth. Committed to maintaining up-to-date knowledge on banking products, trends, and regulations.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Personal Banker
HDFC Bank
Dhenkanal
12.2024 - Current
- Managed customer relationships and provided banking solutions based on financial needs.
- Opened and serviced Savings Accounts, Current Accounts, Fixed Deposits, and Recurring Deposits.
- Cross-sold banking products including insurance, loans, debit cards, and investment products.
- Achieved monthly business targets through customer acquisition and relationship management.
- Handled customer queries, account maintenance requests, and service-related issues.
- Conducted KYC verification and ensured compliance with banking regulations and policies.
- Promoted digital banking services such as mobile banking, internet banking, and UPI transactions.
- Banking, Flexcube
- Maintained high levels of customer satisfaction through timely service and follow-up.
- Generated leads and developed new business opportunities through customer engagement.
Certified Internet Consultancy
JUSTDIAL Ltd
Cuttack
03.2024 - 10.2024
- Generated new leads and visited clients
- Represented company products and services
- Convinced clients to purchase company packages
Territory Executive
MICRO Labs
Bhubaneswar
08.2023 - 12.2023
- Engaged with healthcare professionals, including doctors, pharmacists, and hospital staff
- Promoted pharmaceutical products and medical devices
- Collected and relayed feedback to guide strategic decisions and product improvements
Senior Officer
ICICI Bank Ltd
Hyderabad
08.2022 - 07.2023
- Customer handling
- Relationship building with cross-selling of bank products
- Conversion of minor accounts to major accounts
- Familiar with day-to-day banking operations
- PAN verification and data entry
Education
B.Sc. -
RRVDM
Khuntuni+2 Science -
Gopabandhu Science College
Athagarh10th -
Govt Project High School
MeghaSkills
- Customer relationship management
- Banking operations
- KYC compliance
- Financial solutions
- Digital banking promotion
- Target achievement
- Account servicing
- Lead generation
- Time management
- Customer engagement
- Investment advisory
- Cash vault audit
- Teller support
Certification
PGDCA, TallySkills, Problem-solving, Proficient computer skills, Microsoft Office, Interpersonal skills, Leadership
Disclaimer
All the information given above is true to the best of my knowledge and belief.
Languages
- Odia
- English
- Hindi
Languages
Odia
Proficient
C2
Hindi
Advanced
C1
English
Upper Intermediate
B2
Timeline
Personal Banker
HDFC Bank
12.2024 - Current
Certified Internet Consultancy
JUSTDIAL Ltd
03.2024 - 10.2024
Territory Executive
MICRO Labs
08.2023 - 12.2023
Senior Officer
ICICI Bank Ltd
08.2022 - 07.2023
B.Sc. -
RRVDM
+2 Science -
Gopabandhu Science College
10th -
Govt Project High School