Summary
Overview
Work History
Education
Skills
Timeline
Receptionist

Ajay Deep Singh

Head of Sales Training & Recruitment
Gurgaon,HR

Summary

Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.

Overview

6
6
years of professional experience
3
3
Languages

Work History

Head of Sales Training & Recruitment

Vidyakul Learning Space Pvt Ltd
03.2024 - Current
  • Sales Training Development: Design, develop, and implement sales training programs tailored to the needs of the sales team.
  • Conduct ongoing assessments to identify training needs and opportunities for improvement.
  • Collaborate with sales leaders to ensure training programs align with business objectives and sales goals.
  • Evaluate the effectiveness of training programs through performance metrics and feedback to continuously improve and refine training initiatives.

Recruitment Strategy and Execution:

  • Develop and execute innovative recruitment strategies to attract and hire top sales talent.
  • Partner with hiring managers to understand talent requirements and develop job descriptions, interview processes, and selection criteria.
  • Manage the end-to-end recruitment process, including sourcing, screening, interviewing, and onboarding.
  • Build and maintain a strong talent pipeline through networking, university partnerships, and other recruitment channels.

Leadership and Team Development:

  • Lead, mentor, and develop the sales training and recruitment team to ensure high performance and continuous growth.
  • Provide coaching, feedback, and support to sales team members to enhance their sales skills, product knowledge, and overall performance.
  • Foster a culture of learning, collaboration, and excellence within the sales training and recruitment team.

Stakeholder Engagement and Communication:

  • Collaborate cross-functionally with sales leaders, HR, and other departments to align training and recruitment strategies with organizational goals.
  • Communicate regularly with senior management to provide updates on training initiatives, recruitment metrics, and overall team performance.
  • Build strong relationships with external training providers, universities, and industry associations to stay updated on best practices and trends in sales training and recruitment.


  • Recruited and hired top-level talent to add value and expertise to sales department.
  • Maintained up-to-date knowledge of products and services offered to customers.
  • Closed lucrative sales deals using strong negotiation and persuasion skills.
  • Developed and implemented incentive programs to increase sales and customer loyalty.
  • Provided leadership, guidance and direction to sales team members, offering assistance with any need at any time.
  • Mentored junior sales staff, fostering professional growth and contributing to overall team success.
  • Communicated customer feedback and complaints to team members to promote proper resolution.
  • Improved productivity of customer service team by leading training initiatives and revamping schedules.
  • Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
  • Monitored daily sales performance and provided feedback to each team member.
  • Trained and coached sales team members on best practices for customer service and sales techniques.


  • Maintained ethical and positive working environment to reduce turnover and promote high retention rates.

Head of Sales

Vidyakul Learning Space Pvt Ltd
10.2022 - 02.2024

Strategic Sales Planning:

  • Develop and implement strategic sales plans and forecasts to achieve company objectives and revenue targets.
  • Collaborate with senior management and cross-functional teams to align sales strategies with overall business goals.

Sales Team Management and Development:

  • Lead, mentor, and develop the sales team to drive performance, productivity, and growth.
  • Set clear sales targets, quotas, and KPIs for the sales team and monitor performance against goals.
  • Conduct regular sales meetings, performance reviews, and training sessions to ensure the team is equipped with the necessary skills and knowledge to succeed.

Customer Relationship Management:

  • Build and maintain strong relationships with key customers, partners to drive customer satisfaction and loyalty.
  • Identify customer needs, preferences, and buying behaviors to tailor sales strategies and solutions accordingly.
  • Resolve customer complaints and issues in a timely and professional manner to ensure customer retention and loyalty.

Sales Forecasting and Analysis:

  • Analyze sales data and competitive landscape to identify opportunities, risks, and areas for improvement.
  • Prepare and present sales forecasts, reports, and insights to senior management to inform decision-making and strategy development.
  • Monitor and evaluate the effectiveness of sales initiatives, promotions, and campaigns to optimize ROI and sales performance.

Sales Manager

Vidyakul Learning Space Pvt Ltd
03.2021 - 09.2022

Sales Team Management:

  • Lead, mentor, and develop the sales team to drive performance, productivity, and growth.
  • Set clear sales targets, quotas, and KPIs for the sales team and monitor performance against goals.
  • Conduct regular sales meetings, performance reviews, and training sessions to ensure the team is equipped with the necessary skills and knowledge to succeed.

Sales Strategy Development and Execution:

  • Develop and implement strategic sales plans and forecasts to achieve company objectives and revenue targets.

Customer Relationship Management:

  • Build and maintain strong relationships with key customers, partners, and stakeholders to drive customer satisfaction and loyalty.
  • Identify customer needs, preferences, and buying behaviors to tailor sales strategies and solutions accordingly.
  • Resolve customer complaints and issues in a timely and professional manner to ensure customer retention and loyalty.

Sales Forecasting and Analysis:

  • Analyze sales data and competitive landscape to identify opportunities, risks, and areas for improvement.
  • Prepare and present sales forecasts, reports, and insights to senior management to inform decision-making and strategy development.
  • Monitor and evaluate the effectiveness of sales initiatives, promotions, and campaigns to optimize ROI and sales performance.



Assistant Sales Manager

Vidyakul Learning Space Pvt Ltd
06.2020 - 02.2021
  • Analyzed sales data regularly to recognize patterns, capitalize on opportunities, and address areas of concern within the team''s performance metrics.
  • Forecasted sales and established processes to achieve sales objectives and related metrics.
  • Assisted in the development of annual sales forecasts, providing accurate projections for budgeting purposes.
  • Collaborated with product development teams to offer feedback on customer needs, leading to improved offerings in line with market trends.

Sales Team Leader

Vidyakul Learning Space Pvt Ltd
11.2019 - 05.2020
  • Consistently recognized as a top-performing Sales Team Leader, contributing to the overall success of the company.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Conducted quarterly reviews of each team member''s progress towards achieving established goals, providing constructive feedback as needed.
  • Led regular team meetings to keep sales personnel motivated with tips, techniques and relevant information.
  • Boosted sales performance by implementing effective team training and coaching strategies.
  • Monitored sales team performance and provided constructive feedback.
  • Streamlined internal processes for increased efficiency in managing sales leads, proposals, and contracts.

Sales Executive

Vidyakul Learning Space Pvt Ltd
05.2019 - 10.2019
  • Researched sales opportunities and possible leads to exceed sales goals and increase profits.
  • Streamlined sales process to improve efficiency, reduce cycle time, and close deals faster.
  • Exceeded sales goals by implementing aggressive sales programs, overhauling processes and facilitating market development.
  • Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
  • Analyzed sales data regularly to monitor progress towards goals and make necessary adjustments to strategy as needed.

Project Delivery Executive

Emotion Digital
12.2017 - 03.2019
  • Worked for India's Re-knowed platform -Indiamart -B2B
  • Demonstrated skills in managing projects from concept to completion.
  • Gained strong skills by managing projects from start to finish.
  • Delivered services to customer locations within specific timeframes.
  • Excellent communication skills, both verbal and written.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.

Education

Bachelor of Computer Applications -

Uttarakhand Technical University
Roorkee, India
04.2001 -

Skills

Sales Expertise

undefined

Timeline

Head of Sales Training & Recruitment

Vidyakul Learning Space Pvt Ltd
03.2024 - Current

Head of Sales

Vidyakul Learning Space Pvt Ltd
10.2022 - 02.2024

Sales Manager

Vidyakul Learning Space Pvt Ltd
03.2021 - 09.2022

Assistant Sales Manager

Vidyakul Learning Space Pvt Ltd
06.2020 - 02.2021

Sales Team Leader

Vidyakul Learning Space Pvt Ltd
11.2019 - 05.2020

Sales Executive

Vidyakul Learning Space Pvt Ltd
05.2019 - 10.2019

Project Delivery Executive

Emotion Digital
12.2017 - 03.2019

Bachelor of Computer Applications -

Uttarakhand Technical University
04.2001 -
Ajay Deep SinghHead of Sales Training & Recruitment