AJAY KUMAR
Chennai
Summary
Dynamic Customer Support Specialist with a proven track record at AUTOFOCUS LUXURY CAR SPARE, excelling in problem-solving and cross-functional collaboration. Expert in MS Office & Excel, adept at managing insurance claims and enhancing customer relationships. Demonstrated success in boosting team efficiency and customer satisfaction through effective communication and time management skills.
Overview
3
3
years of professional experience
Work History
Customer Support Specialist
AUTOFOCUS LUXURY CAR SPARE
Chennai
08.2021 - 12.2024
- Assisted in managing Customers,preparing invoices and tracking payment
- Supported team members in resolving customer needs and following up on Customer orders
- participated in regular team meetings and collaborated with cross-functional teams.
- Assisted in managing customer for their insurance claim.
Education
Bachelor of Engineering - Automotive Engineering
KARPAGAM COLLEGE OF ENGINEERING (75%)
Coimbatore04-2021
12th (Computer Science)
SHANTHI RANI MATRIC (85%)
KALLAL05-2017
10th (98%)
SHANTHI RANI MATRIC
KALLAL04-2015
Skills
- Problem solving
- Time management
- Proficient in MS Office & Excel
- Cross-functional collaboration
- Insurance claims processing
- Customer relationship management
- Strong communiction
Languages
Tamil
First Language
English
Proficient (C2)
C2
Timeline
Customer Support Specialist
AUTOFOCUS LUXURY CAR SPARE
08.2021 - 12.2024
Bachelor of Engineering - Automotive Engineering
KARPAGAM COLLEGE OF ENGINEERING (75%)
12th (Computer Science)
SHANTHI RANI MATRIC (85%)
10th (98%)
SHANTHI RANI MATRIC
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