Accomplished engineer proffering extensive cloud monitoring, deployment and troubleshooting skills. Defined, built and maintained infrastructure using vendor-neutral and platform-specific tools. Organized and focused person with extraordinary leadership acumen.
Resourceful Cloud Engineer experienced in evaluating and assessing client requirements and implementing infrastructure to solve identified problems. Harnessed code and cloud-native technologies to create scalable and user-centric systems. Strong negotiator with excellent value-driven solutions.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Cloud Engineer
BULLSMART
Bengaluru
10.2022 - Current
Reduced server downtime by proactively monitoring cloud resources and addressing potential issues before they escalated.
Identified, analyzed and resolved infrastructure vulnerabilities and application deployment issues.
Assisted in migration projects from on-premises data centers to cloud environments, ensuring minimal disruption to business operations.
Worked with teams of talented software engineers to define, build and maintain cloud infrastructure.
Implemented security best practices across all cloud infrastructure elements, safeguarding sensitive data from unauthorized access.
Partnered with infrastructure teams on evaluation and feasibility assessments of new systems and technologies.
Supported multi-cloud environments by designing unified operational processes for seamless management of diverse systems.
Managed installation, upgrade and deployment projects and provided on-site direction for network engineers.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Troubleshot technical issues related to AWS services, providing swift resolutions that minimized downtime or impact on end users.
Researched emerging technologies in the field of cloud computing, staying current on industry trends while identifying potential areas for improvement or innovation within the organization.
Implemented monitoring strategies using Amazon CloudWatch, ensuring proactive issue resolution and maintaining system reliability.
Planned, created, tested and deployed Zoho CRM system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
System Administrator at two companies
AVONTIX GLOBAL & VIANTUS IT SOLUTIONS
Vijayawada
01.2019 - 08.2022
Working off a Service Management ticket queue, ensuring high urgency tickets are prioritized.
Followed ITIL Process.
Oversees and updates assigned support service requests, handling daily technical support activities on desktop support, data network, and server management.
Works independently in troubleshooting and providing solutions to unresolved hardware and software problems through the trouble-ticket system.
Sets up desktop computers and peripherals and tests network connections.
Provides advanced, senior-level technical support to internal and external users; installs configures.
Installations of Operating systems like XP, Vista, Windows 7, Windows 8, and Windows 10 on the client side.
Managing User and Group Account Administration.
Maintaining the Networks, Routers and Switches, and UPS.
Installation, configuration, and troubleshooting of Ms-Office & Outlook and Thunderbird.
Providing Share & Security level permissions to the users in Windows.
Resolving the issue with Printer Network/Shared Printer.
Maintain Antivirus upgraded in day-to-day activity. ( McAfee and K7 )
Knowledge of Active Directory.
Assigning Share & Security level permission to File & Folder (windows and Linux).
Configuring and Maintaining data backup.
Troubleshooting the Issues and monitoring the system performance
Completed reports detailing network and systems performance and downtime issues.
Reduced downtime by proactively identifying and resolving potential issues through thorough system monitoring.
Established effective communication channels between IT support staff and end-users, leading to improved issue resolution times overall.
Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
Simplified troubleshooting processes by creating detailed documentation for system configurations, procedures, and best practices.
Area Manager
DYNAMED Pharmaceuticals
Eluru
10.2015 - 12.2018
Developed strong relationships with clients, leading to increased customer satisfaction and repeat business.
Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
Production Officer
NUZIVEEDU SEEDS PRIVATE LIMITED
Eluru
09.2011 - 08.2015
Developed standard operating procedures for all production processes, ensuring consistent output quality across different shifts.
Improved product quality by closely monitoring production processes and addressing any deviations promptly.
Achieved consistency in product specifications by enforcing strict adherence to standardized guidelines during manufacturing processes.
Education
Bachelor of Science - Computer Science
Sir C.R.Reddy Degree College
04.2011
Accomplishments
Achieved Best Employee of the month for two times
Achieved Best Team of the Quarter for quick migration from Google cloud to OFFICE365
Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
AWS Certified Solution Architect
Skills
Configuration and Management
Application and Server Monitoring
Cloud Computing
Building Automation Systems
Solution Implementation
Storage Virtualization
Server Improvements
Technology Support
Operational Support
Technical Support and Assistance
Configure Servers
Multi-Factor Authentication
Troubleshooting
Timeline
Cloud Engineer
BULLSMART
10.2022 - Current
System Administrator at two companies
AVONTIX GLOBAL & VIANTUS IT SOLUTIONS
01.2019 - 08.2022
Area Manager
DYNAMED Pharmaceuticals
10.2015 - 12.2018
Production Officer
NUZIVEEDU SEEDS PRIVATE LIMITED
09.2011 - 08.2015
Bachelor of Science - Computer Science
Sir C.R.Reddy Degree College
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