Ajay Kumar Kakarla

• Clients : NOMAD FOODS,SIMPSON and ZYDUS WELLNESS.
• Type of Project: Implementation and Support.
• Analyze organization and design its processes and systems, assessing business model and its integration with technology.
• Managed multiple deadlines across several businesses to meet dynamic needs of multiple clients.
• Assess current state, identify customer requirements, and define future state and/or business solution.
• Design Build and configure IBP applications to meet business process and application requirements as per user stories provided by business.
• Involved in providing solution design with respect to IBP functionality for user stories provided by business.
• Create AS-IS and TO-BE, Design Blueprint, Configuration, Unit, Integration, UAT and Cutover activities documents.
• Drive IBP project deliverables and liaison with other teams.
• Created IBP Configurations like Planning area, Master data types, attributes, Time profiles, Copy Operator profiles, Calculated and stored key figures etc. as per business requirements.
• Optimizing stat forecast algorithms, product lifecycle management and other forecast automation tools using Pre-processing steps like Outlier correction, Forecasting Steps and Post processing steps for error analysis.
• Create ABC/XYZ Segmentation based on segmentation measure and thresholds as per business requirements.
• Create Heuristic and Optimizer profiles for net requirements planning and capacity planning (Constrained Net requirement).
• Created S&OP process orchestration steps as per business S&OP cycle.
• Created analytics charts and Dash Boards.
• Tested CI-DS integration and created functional specification documents for Master and transactional data.
• Created application templates and planning views and added EPM formatting as per customer needs.
• Involved in providing solution design with respect to IBP Functionality for user stories provided by business.
• Created Planning area from Scratch, Attributes, Master data types, Time profiles, copy operators Profiles, and Calculated and Stored Key figures as per Business requirements.

• Clients : NOMAD FOODS.
• Type of Project: Application Support.
• Increased client satisfaction by providing exceptional customer service and addressing concerns promptly.
• Monitored CPI DS jobs in application jobs monitor and took immediate correction action for resolving issues.
• Clear User queries on data mismatch for Consensus Forecast volumes.

Ran Ad hoc forecast release to APO SNP job as and when requested.

• Regression testing of BAU with newly rolled out markets both in IBP and APO.
• Done manual file uploads of IBP data into APO for BW reporting as temporary solution.
• Resolved Incidents raised for forecast data mismatch queries.

• Clients: GSK and NOMAD FOODS.
• Type Of Project: Roll Out
• To get to heart of customer issues, diagnose problem areas, design innovative solutions and facilitate deployment resulting in client delight.
• Develop proposal by owning parts of proposal document and by giving inputs in solution design based on areas of expertise.
• Plan activities of configuration, configure product as per design, conduct conference room pilots and will assist in resolving any queries related to requirements and solution design.
• Conduct solution/product demonstrations, POC/Proof of Technology workshops and prepare effort estimates which suit customer budgetary requirements and are in line with organization’s financial guidelines.
• Create and maintains Business Blueprint (BBP - detailed process description and requirements document).
• Configure solution according to requirements, leveraging in-built best practices as much as possible.
• Works closely with Supply Chain Business teams to recommend business process changes based on knowledge of SAP and best business practices by: Researching and identifying appropriate SAP solutions to optimize and increase adoption.
• Using past experiences and knowledge of SAP to support processes and design to improve Supply Chain planning functions.
• Collaborating with Business stakeholders and functional SAP teams to deliver new business process and or SAP functionality.
• Interfacing with internal / external auditors during SOX audits.
• Configured CF Planning set up for GSK Countries as per GSK Template and make them live in SAP APO (PK,NG,KE and VN).
• Configured test scripts for different phases of project like Unit, Integration and UAT Configured Send to value, receive value Process chains to understand financial implications and Corrections for the S&OP Cycle process.
• Configured APO for Exports markets both Consumer and Pharmacy sectors.
• Prepared Cut over plan and aligned resources according to plan.
• Cleared defects raised by business SME and provided KT to them.
• Loaded Business transaction and master data for Both Markets as pre cutover and Cutover activities.
• Aligned APO to accept third party tools promotions for preparing promotions planning.
• Configured Aggregation planning to avoid stock outs and increase fill rate.
• Configured APO to allow COPACK and Repack scenarios from suppliers.
• Participated in all Business meetings and provided my inputs for progress of project.
• Increased client satisfaction by providing exceptional customer service and addressing concerns promptly

• Client NOMAD FOODS.
• Type of Project : Application Support.
• Provides ongoing business support for Applications in Supply Chain planning area by: Becoming familiar with existing SAP design and enhancements as well as 3rd party applications.
• Analyzing problem tickets through root cause analysis, and determining appropriate solutions; and
• Updating configuration and as needed working with developers to modify programs and ensuring adequate end user testing and acceptance of all SAP SCM planning.
• Coordinating support escalation, communication with business, service desk, and technical teams.
• Supporting cross-functional issues investigation, testing, and resolution.
• Researching issues in SAP OSS and implementation of OSS notes.
• Prepare functional specification document for new developments and modifications.
• Responsible for managing planning, tracking, change control, aspects of project.
• Responsible for effective communication between project team and customer. Provide day- to-day direction to project team to tackle critical issues.
• Translate customer requirements into formal requirements and design documents, establish specific solutions.
• Utilize in-depth knowledge of functional experience in SAP - APO to deliver solutions to customer.
• Establish Quality Procedure for team and continuously monitor and audit to ensure team meets quality goals.
• Prepare functional specification document for new developments and modifications.
• Make new configuration to fulfill client's business requirement.

• Clients: MONDELEZ and SHELL
• Type of project: Application Support.
• Responsible for managing planning, tracking, change control, aspects of project.
• Responsible for effective communication between project team and customer. Provide day- to-day direction to project team to tackle critical issues.
• Translate customer requirements into formal requirements and design documents, establish specific solutions.
• Utilize in-depth knowledge of functional experience in SAP - APO to deliver solutions to customer.
• Establish Quality Procedure for team and continuously monitor and audit to ensure team meets quality goals.
• Prepare functional specification document for new developments and modifications.
• Make new configuration to fulfill client's business requirement.
• Coordinate with on site and offshore team members to provide business requirement for development and break-fix.

• Clients: Medtronic and BAT
• Type of Project: Application Support
• Providing ONCALL support on rotation wise for 4 months.
• Created documents for critical Incident and placed them on team portals.
• Monitored closely all process chains and APO relevant jobs.
• Clearing CIF queues, CCR CPP.
• Handling of all critical issues (P1 & P2) within SLA.
• Creating the knowledge database to business & new team members.
• Working on new enhancements & testing the results before sending the changes to Production.
• Provided Onsite Support on D.P and S.N.P modules to customer in Malaysia and contributed to team in achieving CSAT rating 6/7.