Ajay Kumar Patel
Sales Manager
Bangalore
Summary
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
3
3
years of professional experience
7
7
years of post-secondary education
2
2
Certifications
Work History
Sales Manager
Simplilearn Solutions Pvt Ltd
06.2023 - Current
- Developed and maintained relationships with customers and suppliers through account development
- Accomplished multiple tasks within established timeframes
- Cross-trained existing employees to maximize team agility and performance
- Maximized performance by monitoring daily activities and mentoring team members
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground
- Maintained professional, organized, and safe environment for employees and patrons.
- Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Inside Sales Specialist
Simplilearn Solutions Pvt.Ltd
02.2022 - 06.2023
- Collected information on sales and service issues to coordinate team-wide resolutions
- Developed and deepened customer relationships to drive revenue growth
- Applied mathematical skills to calculating amounts, negotiating prices, and setting up contracts
- Created and updated customer accounts with relevant information
- Attended meeting and sales events to learn latest developments and brainstorm new sales strategies
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company
- Updated school curriculum to integrate technology and enhance quality of student education
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions
- Delivered outstanding service to clients to maintain and extend relationship for future business opportunities
- Resolved customer issues quickly to close deals and boost client satisfaction
- Handled customer relations issues, enabling quick resolution, and client satisfaction
- Established and cultivated solid business relationships with new or existing customers
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training
- Supported students through admissions process by answering questions and assisting with forms
- Reviewed admissions applications to check students' eligibility for acceptance
- Spoke to groups of prospective students about enrollment, institution benefits and features during information sessions
- Collaborated with various departmental staff to organize activities, presentations and meetings for potential enrollees
- Attracted and recruited students by communicating Type information via phone and email
- Conducted interviews with participants to assess eligibility
- Developed thorough understanding of job requirements and qualifications to steer recruitment efforts toward appropriate job profiles
- Completed surveys by rechecking contact information before ending each call
- Obtained updated contact information from all subjects and verified data for accuracy.
Inside Sales Representative
Simpli Vyapar Solutions Pvt.Ltd
04.2021 - 02.2022
- Supporting customer and end item users with technical issues and concerns and promptly performing preventative and corrective action
- Providing reports depicting the quality levels, quality problems, and cost of quality
- Driving quality improvement with through more effective launch of new programs
- Developed and delivered engaging sales presentations to convey product benefits
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions
- Retained excellent client satisfaction ratings through outstanding service delivery
- Negotiated contracts with clients and developed relationships with key personnel
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals
- Utilized CRM software to manage customer accounts and track performance metrics
- Collaborated with cross-functional teams to identify and address customer needs
- Developed and implemented marketing plans to increase brand awareness and drive sales.
Education
B.E - Computer Science
AMC Engineering College
08.2017 - 05.2021
12TH Standard - undefined
D.P.S Public School
04.2014 - 05.2016
10TH Standard - undefined
P.S Public School
03.2013 - 05.2014
Skills
Customer Relationsundefined
Certification
Tableau Training
Timeline
Tableau Training
02-2024
Business Analyst with Excel
01-2024
Sales Manager
Simplilearn Solutions Pvt Ltd
06.2023 - Current
Inside Sales Specialist
Simplilearn Solutions Pvt.Ltd
02.2022 - 06.2023
Inside Sales Representative
Simpli Vyapar Solutions Pvt.Ltd
04.2021 - 02.2022
B.E - Computer Science
AMC Engineering College
08.2017 - 05.2021
12TH Standard - undefined
D.P.S Public School
04.2014 - 05.2016
10TH Standard - undefined
P.S Public School
03.2013 - 05.2014
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