ARUN DINGYA
Dehradun
Summary
Experienced leader with 10+ years of experience in Customer support sales & operations having a proven record of daily processes efficiently ensuring smooth operations.
Overview
10
10
years of professional experience
Work History
Demand Operation Manager
BATTERY SMART (UPGRID SOLUTION PVT LTD.)
Noida, India
04.2024 - Current
- Interacted with the sales and marketing teams to understand demand forecast drivers.
- Ensured compliance with safety regulations and company policies at all times.
- Identified opportunities for cost reduction through improved operational efficiencies.
- Developed and implemented strategies for successful customer onboarding.
- Negotiated contracts and agreements with vendors to secure competitive pricing and terms.
Senior Key Account Manager
Red. Health
New Delhi, India
10.2023 - 03.2024
- I managed the overall sales and operation activities, the ambulance utilization team, the Stan Plus fleet, and the key accounts and partners. I collaborate with other departments and upper management to identify business goals, plan and execute strategies, maintain the CRM, and other sales tools, and supervise the field team. I am responsible for getting accurate, real-time visibility of team performance, and key decision-making activities, and achieving (or increasing) business profitability. I am passionate about leveraging technology and innovation to improve the quality and accessibility of healthcare, and I am always looking for new opportunities and challenges to grow and learn.
- Applied excellent negotiation, upselling, and sales techniques to maximize revenue.
- Led strategic commercial negotiations to enable long-term, profitable growth.
- Liaised with medical staff (EMO and M.B.B.S. doctors and supporting staff), ensuring quality treatment of our patients in emergency.
- Collaborated with internal teams to ensure timely and accurate delivery of products and services to clients.
Senior Business Development Manager & Patient Ex
Medbikri Technologies Private Limited
Lucknow
10.2022 - 08.2023
- Launching multiple cities and maintaining a growth of 30% quarterly.
- Maintaining the financial monthly workings of the hospital and ensuring accounts receivable.
- Enhanced customer satisfaction by resolving issues promptly, and implementing feedback-driven improvements.
- Adhered to government regulations concerning workplace health and safety standards.
- Responsible for daily operations, vendor management, and doctor hiring.
Senior Business Development Manager
Pristyncare
Lucknow
06.2019 - 09.2022
- I worked as a Senior Business Development Manager in B2B sales for Supply Building and City Operations at PristynCare, looking for three markets with a team of five people, and launched several markets in tier-2 cities, handling revenue of 1 crore per month, and managing accounts receivable on a month-to-month basis. Also ensured patient experience across the cities by enabling systematic operations and providing services available to the patient journey and city ops. I reduced detractors by up to 0-5% and built a strong network of hospitals and suppliers. I am passionate about B2B sales and operations, and creating value for customers, partners, and stakeholders.
- Maintained excellent client relationships by providing excellent, attentive after-sales support.
- Exceeded annual sales and operation targets consistently by cultivating a high-performance team culture focused on results.
Territory Sales Manager
RIVIGO LOGISTIC
Haridwar
12.2016 - 05.2019
- Managed end-to-end supply chain by aggregating and overseeing a network of 600 suppliers, effectively meeting fleet demand.
- Established supplier partnerships by contacting key decision-makers and building strong, lasting relationships.
- Successfully discovered new sales opportunities and money-making business ventures by conducting regular research.
- Maintained direct communication with clients, identifying needs, and analyzing competitor activity.
- A coordinated, multichannel marketing campaign to diversify the client base.
- Managed the sales pipeline effectively by prioritizing high-potential prospects while keeping track of potential opportunities at various stages of development.
Senior Business Development Executive
OLA CAB
Gurgoan
12.2014 - 11.2016
- Increased efficiency by managing the sourcing team, onboarding cabs, providing training to drivers, and launching in Dehradun, Haridwar, and Saharanpur cities.
- Managed escalated client inquiries with exceptional professionalism and enthusiasm to maintain trust and reliability.
- Created short-term and long-term goals for the business team to achieve objectives.
- Closed long-term agreements through skillful negotiation.
Education
BBA - Operation & management
ISBM
Ludhiana, PBSkills
- Vendor Management
- Relationship management
- Team building
- Negotiation
- Daily operations
- Inventory management
- Supply Building
- Planning
Contact
Dehradun, India 248008
Personal Information
Skills
B2B Sales Expertise
Timeline
Demand Operation Manager
BATTERY SMART (UPGRID SOLUTION PVT LTD.)
04.2024 - Current
Senior Key Account Manager
Red. Health
10.2023 - 03.2024
Senior Business Development Manager & Patient Ex
Medbikri Technologies Private Limited
10.2022 - 08.2023
Senior Business Development Manager
Pristyncare
06.2019 - 09.2022
Territory Sales Manager
RIVIGO LOGISTIC
12.2016 - 05.2019
Senior Business Development Executive
OLA CAB
12.2014 - 11.2016
BBA - Operation & management
ISBM
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