Ajay Kumar Sharma
Jaipur
Work Preference
Summary
Dynamic Member Relationship Officer with HDFC Bank, skilled in customer service and complaint resolution. Proven track record in enhancing client financial understanding and fostering loyalty. Adept at relationship building and teamwork, driving sales analysis to achieve business goals. Committed to delivering exceptional customer experiences and strengthening client relationships.
Overview
2
2
years of post-secondary education
7
7
years of professional experience
Work History
Restaurant Owner
Hotel Pawan Putra Grand & Restaurant
Vishakhapatnam
04.2022 - Current
- Managed daily operations of restaurant and hotel facilities.
- Maintained relationships with suppliers and distributors in order to secure best deals on orders placed .
Loan Officer
HDFC BANK
Jaipur
02.2021 - 03.2022
- Evaluated consumer loan applications for eligibility and compliance requirements.
- Advised customers on loan products and terms to meet their financial needs.
- Processed loan documentation and ensured accuracy in all records.
- Collaborated with underwriting team to expedite loan approvals.
- Conducted credit analyses to assess borrower risk levels.
- Assisted clients in understanding payment plans and interest rates clearly.
Sales and Marketing Officer
Tata capital financial services
Jaipur
02.2019 - 06.2021
Education
Master of Arts - Geography, Political Science, Economics
Mahatma Gandhi PG College
Shrimadhopur 07.2009 - 05.2011
Skills
- Customer relationship management
- Complaint resolution
- Customer service
- Sales analysis
- Financial literacy
- Team management
- Teamwork
- Relationship building
Languages
Hindi
First Language
English
Beginner (A1)
A1
Date of birth
- 01 June 1989
Timeline
Restaurant Owner
Hotel Pawan Putra Grand & Restaurant
04.2022 - Current
Loan Officer
HDFC BANK
02.2021 - 03.2022
Sales and Marketing Officer
Tata capital financial services
02.2019 - 06.2021
Master of Arts - Geography, Political Science, Economics
Mahatma Gandhi PG College
07.2009 - 05.2011