Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
AJAY KUMAR YEDUVAKA

AJAY KUMAR YEDUVAKA

Visakhapatnam

Summary

Aspiring for a challenging and growth Oriented Career Where I can use, develop my skills and contribute to the Organization and I also wish to learn and grow professionally in a competitive environment with challenge and diversity of job with Creative excellence.

Overview

3
3
years of professional experience

Work History

Sales & Marketing Executive

BMW Kun exclusive
Visakhapatnam
10.2023 - Current
  • Developed and implemented sales strategies to meet customer needs and increase revenue
  • Cultivated relationships with existing customers to encourage repeat business
  • Analyzed market trends and competitive landscape to identify opportunities for growth
  • Identified new potential markets and developed plans for targeting them
  • Attended industry events to build relationships with key contacts in the field
  • Researched industry news and developments to gain insights into customer preferences
  • Provided technical support during product demonstrations at client sites
  • Monitored feedback from customers regarding product quality and suggested improvements accordingly
  • Developed pricing strategies that maximized profits while remaining competitive in the market
  • Collaborated with internal teams such as marketing, engineering, finance, operations, to ensure successful execution of projects

Front Desk Associate

Fairfield by Marriott
Visakhapatnam
07.2022 - 09.2023
  • Answered phones to respond to customer inquiries and transferred calls to appropriate staff members
  • Handled payment processing and provided customers with receipts and proper bills and change
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process
  • Act as a 'One point Contact for the guest constantly interact with guests in order to solicit feedback
  • Capturing guests preferences and delivering them
  • Maintain the guest History in system and updating guest profiles
  • Handling concierge and Traveldesk or any other sub departments in front office
  • Handling Daily tasks allocated by Front office Manager
  • Allocating the rooms to the guests as per preferences
  • Handling Night Audit reports
  • Taking care of trust your scores and feedback
  • Handling guest complaints and handling them
  • Ensures norms, Procedures and systems for safety and security of guest belongings (eg: lockers, left luggage etc) are followed

On Job Traine

Front office at Radisson blu hotel
Visakhapatnam
02.2022 - 07.2022
  • Assessed company operations for compliance with safety standards.
  • Implemented strategies to take advantage of new opportunities.
  • Determined consumer needs to provide products and services appealing to larger market.

Industrial Trainee

Traine as all departments at Daspalla group of hotels
Visakhapatnam
09.2021 - 02.2022
  • Followed daily preventive maintenance schedule for cleaning and lubricating machinery.
  • Separated products according to weight, grade and size of material to produce final product.
  • Produced quality products by palletizing, packaging and assembling finished items.

Education

Bachelors of Hotel Management - Hospitality

Sumedha Institute of Hotel And Aviation Managemen
Visakhapatnam
06-2022

Some College (No Degree) - Intermediate

Sri Chaitanya Junior College
Vijayawada

Some College (No Degree) - SSC 10th class

Sri Chaitanya Techno School
Vijayawada

Skills

  • Hospitality Services
  • Multi-Line Phone Systems
  • Opera- version 54226(PMS)
  • IDS- version fortune 70
  • MS Office
  • Email/web and social skills
  • Excel

Languages

English
Proficient
C2
Hindi
Advanced
C1
Telugu
Proficient
C2

Timeline

Sales & Marketing Executive

BMW Kun exclusive
10.2023 - Current

Front Desk Associate

Fairfield by Marriott
07.2022 - 09.2023

On Job Traine

Front office at Radisson blu hotel
02.2022 - 07.2022

Industrial Trainee

Traine as all departments at Daspalla group of hotels
09.2021 - 02.2022

Bachelors of Hotel Management - Hospitality

Sumedha Institute of Hotel And Aviation Managemen

Some College (No Degree) - Intermediate

Sri Chaitanya Junior College

Some College (No Degree) - SSC 10th class

Sri Chaitanya Techno School
AJAY KUMAR YEDUVAKA