AJAY KUMAR YEDUVAKA
Visakhapatnam
Summary
Aspiring for a challenging and growth Oriented Career Where I can use, develop my skills and contribute to the Organization and I also wish to learn and grow professionally in a competitive environment with challenge and diversity of job with Creative excellence.
Overview
3
3
years of professional experience
Work History
Sales & Marketing Executive
BMW Kun exclusive
Visakhapatnam
10.2023 - Current
- Developed and implemented sales strategies to meet customer needs and increase revenue
- Cultivated relationships with existing customers to encourage repeat business
- Analyzed market trends and competitive landscape to identify opportunities for growth
- Identified new potential markets and developed plans for targeting them
- Attended industry events to build relationships with key contacts in the field
- Researched industry news and developments to gain insights into customer preferences
- Provided technical support during product demonstrations at client sites
- Monitored feedback from customers regarding product quality and suggested improvements accordingly
- Developed pricing strategies that maximized profits while remaining competitive in the market
- Collaborated with internal teams such as marketing, engineering, finance, operations, to ensure successful execution of projects
Front Desk Associate
Fairfield by Marriott
Visakhapatnam
07.2022 - 09.2023
- Answered phones to respond to customer inquiries and transferred calls to appropriate staff members
- Handled payment processing and provided customers with receipts and proper bills and change
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process
- Act as a 'One point Contact for the guest constantly interact with guests in order to solicit feedback
- Capturing guests preferences and delivering them
- Maintain the guest History in system and updating guest profiles
- Handling concierge and Traveldesk or any other sub departments in front office
- Handling Daily tasks allocated by Front office Manager
- Allocating the rooms to the guests as per preferences
- Handling Night Audit reports
- Taking care of trust your scores and feedback
- Handling guest complaints and handling them
- Ensures norms, Procedures and systems for safety and security of guest belongings (eg: lockers, left luggage etc) are followed
On Job Traine
Front office at Radisson blu hotel
Visakhapatnam
02.2022 - 07.2022
- Assessed company operations for compliance with safety standards.
- Implemented strategies to take advantage of new opportunities.
- Determined consumer needs to provide products and services appealing to larger market.
Industrial Trainee
Traine as all departments at Daspalla group of hotels
Visakhapatnam
09.2021 - 02.2022
- Followed daily preventive maintenance schedule for cleaning and lubricating machinery.
- Separated products according to weight, grade and size of material to produce final product.
- Produced quality products by palletizing, packaging and assembling finished items.
Education
Bachelors of Hotel Management - Hospitality
Sumedha Institute of Hotel And Aviation Managemen
Visakhapatnam 06-2022
Some College (No Degree) - Intermediate
Sri Chaitanya Junior College
Vijayawada Some College (No Degree) - SSC 10th class
Sri Chaitanya Techno School
Vijayawada Skills
- Hospitality Services
- Multi-Line Phone Systems
- Opera- version 54226(PMS)
- IDS- version fortune 70
- MS Office
- Email/web and social skills
- Excel
Languages
English
Proficient
C2
Hindi
Advanced
C1
Telugu
Proficient
C2
Timeline
Sales & Marketing Executive
BMW Kun exclusive
10.2023 - Current
Front Desk Associate
Fairfield by Marriott
07.2022 - 09.2023
On Job Traine
Front office at Radisson blu hotel
02.2022 - 07.2022
Industrial Trainee
Traine as all departments at Daspalla group of hotels
09.2021 - 02.2022
Bachelors of Hotel Management - Hospitality
Sumedha Institute of Hotel And Aviation Managemen
Some College (No Degree) - Intermediate
Sri Chaitanya Junior College
Some College (No Degree) - SSC 10th class
Sri Chaitanya Techno School