Ajay Patani
Mumbai
Summary
Dynamic operations manager with a proven track record at The River’s Edge Farm, driving occupancy to over 80% and achieving ₹1 crore in annual revenue. Expert in negotiation and client relationship management, I excel in enhancing guest experiences and implementing innovative marketing strategies to boost retention and satisfaction.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Manager of Operations
The River’s Edge Farm
Dehradun
01.2017 - Current
- Successfully ran a boutique resort, handling all day-to-day operations.
- Increased occupancy and annual revenue through targeted digital marketing and partnerships.
- Managed bookings, guest relations, vendors, and team of 10 staff.
- Negotiated contracts with travel agents and vendors, reducing costs while maintaining quality.
- Built a strong reputation with a 4.5-star TripAdvisor & Google Business rating through exceptional guest service.
- Introduced eco-friendly stay experiences to differentiate the resort in a competitive market.
- Key Achievement: Scaled the resort to 80%+ occupancy and ₹1 crore in annual revenue.
Education
Higher Secondary Certificate (HSC) -
Maharashtra State Board
Mumbai, IndiaSkills
- Client Relationship Management
- Sales & Lead Conversion
- Business Operations & Budgeting
- Negotiation & Contract Handling
Certification
- Customer Service & Hospitality, on-the-job experience
- RERA Broker License, in progress, planning to enroll in a certified Dubai real estate course
Availability
Immediate, flexible to work anywhere in Dubai
Hobbies and Interests
- Real estate trends
- Sustainable property development
- Client-focused business
- Enjoy learning about new tech and applying it to boost business growth
Locations
- Mumbai, Maharashtra, India
- Dubai, Dubai, UAE
Timeline
Manager of Operations
The River’s Edge Farm
01.2017 - Current
Higher Secondary Certificate (HSC) -
Maharashtra State Board
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