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Hi, I’m
AJAY SRIVATSAN G
MEDIA INTELLIGENCE COORDINATOR
Salem,TN
Summary
Dedicated Media Intelligence professional with good and growing experience in Digital Media with history of meeting company goals utilizing consistent and organized practices. Hands on experience in handling clients, digital campaigns, media and market research. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
6
years of professional experience
6
years of post-secondary education
3
Languages
1
Certificate
Certification
Google Ads Search Certification (Completion ID: 110112493)
Work History
MCG - UAESalem (WFH), Tamilnadu
Media Intelligence Coordinator
09.2021 - 09.2022
Job overview
- Assisted in developing and implementing targeted communications and advertising content for variety of media platforms.
- Assisted in research, write, proofread and edit all content, and plan and execute all media and advertising campaigns.
- Collaborated with Campaigns team, Designers, Copywriters to achieve attractive and informative campaigns
- Increased customer satisfaction by offering multi-channel support, constant monitoring of customer effort score, actively asking customers for feedback, replying for all feedbacks.
- Created plans and communicated deadlines to ensure projects were completed on time.
- Prepared variety of different written communications, reports and documents to ensure smooth operations.
- Delivered exceptional level of service to each customer by listening to concerns and answering questions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities.
First American IndiaSalem, Tamil Nadu
Title Examiner
02.2020 - 09.2021
Job overview
- Compiled lists of mortgages, contracts and other documents pertaining to titles.
- Contacted appropriate agencies to complete searches, order records and obtain documents.
- Calculated and remitted state sales tax, service and other charges.
- Organized and prepared tax and title documents to transfer ownership of property.
- Examined and verified 50 titles weekly.
- Prepared property reports.
- Prepared closing disclosures, post-closing records and disbursements.
- Assisted with preparation and submission of affidavits, deeds and other records for land purchases.
- Verified and analyzed free-and-clear title issues, odometer readings and VIN numbers to finalize sales deals.
- Processed tax and payoffs documents received by clients to complete title follow-ups.
- Received and processed paperwork for titles, new license plates and renewals.
Pure AurrumSalem, Tamilnadu
Client Relations Associate
2018.06 - 2019.12 (1 education.year_Label & 6 education.months_Label)
Job overview
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Analyze client questions and concerns, and handling service problems to the satisfaction of the client.
- Manage all client account opening, transferring, and closing processes, ensuring that procedures are followed correctly
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Communicated with customers to assess and address individual needs, providing timely and quality support.
- Maintained positive vendor relations, placed and tracked purchase orders, negotiated prices, managed inventory and kept track of market trends.
KrackerzBangalore, Karnataka
Client Service Associate
02.2017 - 02.2018
Job overview
- Responsible in connecting advertisers’ needs with company's creative efforts, starting from leading first meeting on new account to researching media outlets for campaign.
- Hands on experience in handling client queries and delivering products on time.
- Introduced clients to available online resources and services to increase convenience.
- Cultivated long-lasting client relationships based on trust and solid understanding of business needs.
- Resolved concerns with products or services to help with retention and drive sales.
- Maintaining regular contact with customers and help them understand that they have support team in place for long haul.
- Skilled and experienced in solving client’s issues and acted as liaison between customers and industries.
- Actively involved in all Client meetings and understand their needs and effectively communicated with respective departments in company and delivered results on time.
Education
Sona College of TechnologySalem, Tamilnadu, India
Master of Computer Applications from Computer Applications
06.2014 - 04.2016
St.Joseph's CollegeTiruchirappalli, Tamilnadu, India
Bachelor of Science from Computer Science
06.2011 - 04.2014
Sri Sarada Balamandir Boys Mat. Hr. Sec. SchoolSalem, Tamilnadu, India
High School - 12th Grade from Mathematics, Physics/Chemistry & Computer Science
06.2009 - 04.2010
Sri Sarada Balamandir Boys Mat. Hr. Sec. SchoolSalem, Tamilnadu, India
High School - 10th Grade from Mathematics, Science And Biology
06.2007 - 04.2008
Skills
Media space purchases
Digital Media Plans
Social media
Social media marketing
Social media technologies
Media relations
Market intelligence
Service recommendations
Time Management
Problem-Solving
Computer Skills
Analytical and Critical Thinking
Dependable and Responsible
Team Building
Software
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MS Office
Timeline
Google Ads Search Certification (Completion ID: 110112493)
04-2022
Media Intelligence Coordinator
MCG - UAE
09.2021 - 09.2022
Title Examiner
First American India
02.2020 - 09.2021
Client Relations Associate
Pure Aurrum
2018.06 - 2019.12 (1 education.year_Label & 6 education.months_Label)
Client Service Associate
Krackerz
02.2017 - 02.2018
Sona College of Technology
Master of Computer Applications from Computer Applications
06.2014 - 04.2016
St.Joseph's College
Bachelor of Science from Computer Science
06.2011 - 04.2014
Sri Sarada Balamandir Boys Mat. Hr. Sec. School
High School - 12th Grade from Mathematics, Physics/Chemistry & Computer Science
06.2009 - 04.2010
Sri Sarada Balamandir Boys Mat. Hr. Sec. School
High School - 10th Grade from Mathematics, Science And Biology
06.2007 - 04.2008