Summary
Overview
Work History
Education
Skills
Certification
Languages
Accomplishments
Affiliations
Disclaimer
Timeline
Generic
AJEESH CP

AJEESH CP

KOZHIKODE

Summary

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Assistant Manager (Digital Media Operations)

Prime Focus Technologies Limited
Mumbai
01.2018 - Current
  • Acting as One Point of Contact for Client requirements
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Planned and led team meetings to review business results and communicate new and ongoing priorities.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Recruited and trained new employees to meet job requirements.
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.

Team Lead (Digital Media Operations)

Prime Focus Technologies Limited
Mumbai
02.2015 - 01.2018
  • Offered training and support to keep team members motivated and working toward objectives.
  • Helped mitigate and resolve data issues by analyzing situation and implementing appropriate solutions.
  • Provided support to junior staff during peak periods of workloads.
  • Identified needs of customers promptly and efficiently.
  • Reviewed completed work to verify consistency, quality and conformance.
  • Resolved escalated customer complaints or queries promptly and efficiently.

Executive (Digital Media Operations)

Prime Focus Technologies Limited
Mumbai
03.2014 - 01.2015
  • Worked on Cloud based technology Digital Media platform
  • Media Operations such as Creating, Monitoring Live Events
  • Ingesting Content to storage and Restoring files to producers and Editors
  • Transferring files one location to another by using Aspera/Signiant Server Application for broadcasting purpose.
  • Completed day-to-day duties accurately and efficiently.

Data Entry Clerk (Part-Time)

Anjana Constructions
Kakkodi
06.2008 - 01.2014
  • Leading Construction company in Calicut, Kerala.
  • Provided support to management staff in regards to data entry processes.
  • Performed data entry from paper documents, emails, and other sources into computer systems.
  • Addressed data problems, troubleshooting solutions to minimize interruptions.
  • Maintained database by entering new and updated customer and account information.

Data Management Executive

Kerala State Financial Enterprises Limited
Kozhikode
01.2007 - 01.2013
  • Leading Public sector financial Company in Kerala, Chitty is the main business of KSFE.
  • Worked as part of project teams to coordinate database development and determine project scopes and limitations.
  • Completed day-to-day duties accurately and efficiently.
  • Created user accounts, assigned privileges, and monitored access rights.

Education

B.Com -

Calicut University
Kozhikode

Skills

  • Project Management
  • Operations Management
  • Data Management
  • Automated and Manual Testing
  • User Acceptance Testing
  • Selenium/Webdriver
  • TestNG
  • JIRA
  • Agile
  • SQL
  • SDLC
  • Customer Relationships

Certification

  • Completed certificate course in SQL.
  • Completed certificate course in Manual & Automation Testing (Selenium+Java).
  • Completed certificate course in Project Management.
  • Completed certificate course in Diploma in Desktop Publishing.
  • Completed certificate course in Office Management with Financial Accounting (Tally).
  • Knowledge in Installation of Operating Systems and other Application Software.
  • Operating System - Dos-Windows.

Languages

Malayalam
First Language
English
Upper Intermediate (B2)
B2
Hindi
Upper Intermediate (B2)
B2
Tamil
Beginner
A1

Accomplishments

  • Extra Punch Awards (Celebrating exceptional individual performance) from PFT in 2015,2019 & 2020.

Affiliations

  • Honored 1st and 2nd prize in Singing Competition related with Malayala Bhasha Pracharana Sangham @ Mumbai (2015, 2016,2017,2018,2022 & 2023)

Disclaimer

I hereby declare that all the information given herein above is true and correct to the best of my knowledge and belief and nothing has been concealed therefrom.


Ajeesh CP

Timeline

Assistant Manager (Digital Media Operations)

Prime Focus Technologies Limited
01.2018 - Current

Team Lead (Digital Media Operations)

Prime Focus Technologies Limited
02.2015 - 01.2018

Executive (Digital Media Operations)

Prime Focus Technologies Limited
03.2014 - 01.2015

Data Entry Clerk (Part-Time)

Anjana Constructions
06.2008 - 01.2014

Data Management Executive

Kerala State Financial Enterprises Limited
01.2007 - 01.2013

B.Com -

Calicut University

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AJEESH CP