To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
5
5
years of post-secondary education
Work History
Team Lead FMCG
Elasticrun
Ahemdabad , Gujarat
2022.05 - 2023.09
Responsible for running smooth hub operations as per operational standards.
Responsible for Team lead, motivate and support for Inward, Outward, Reverse Logistics Operations within a time sensitive and demanding environment.
Receiving inbound shipments, Inventory storage, MRP, Damage & Expiry issues detected at time of inward and dispatch on daily basis to achieve productivity targets and reduce cost per shipping units etc.
Talking with several spokes (Delivery Hub) and overall fulfillment to the satisfaction of the customer.
Manage the undelivered returns (BTS) form Spoke centers.
Coordinating for meetings internal team members, client coordination, Vendor management, Order Management, Purchase Order preparation & confirmation, material summary, preparing reports, KPI's&SOP's making following in warehouse.
Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
Operations Executive (DC Head)
Xpressbees
Ahmedabad
01.2022 - 05.2022
Handling entire Last Mile Operations within area.
Manage day-to-day operations of team including logistics, resource/equipment planning, staffing, quality control, and managing vendor relation.
Taking care of branch operations (Service center / Delivery center).
Planning & building network, executing entire Last mile operations.
Hiring & training of new team members and support their development.
Collect, track, & present metrics related to processes, team accuracy and efficiency, and drive improvements in efficiency, throughput and cost across the organization.
Tracking & maintaining data for daily shipments.
Ensure 100% delivery with success.
Built and strengthened relationships across functional leadership areas to keep revenue development and operational plans interconnected and effective.
Team Handling and escalation handling.
Handling cash Management.
Operations Executive (Shift In-charge)
Fedex Express TSCS India Pvt ltd.
Ahmedabad
01.2015 - 01.2022
Ensure 100% On time arrival and departure of the vehicles (same day arrival and departure).
Monitoring proper loading & Offloading of vehicle with in cut off time.
Coordinate with internal stakeholder to optimize the accurate process and improving at operational activity.
Ensuring on time application of exceptional scan as and when required.
Increased company profits through performance optimization strategies and efficiency improvements.
Ensure fleet availability to meet all requests by scheduling, forecasting and surveying current user trends.
Develop and implement standard operational standards to maintain vehicles by advocating best practices in industry.
Perform vehicle registration, insurance and CHP formalities and documentation regarding induction of new vehicles in existing fleet
Built and strengthened relationships across functional leadership areas to keep revenue development and operational plans interconnected and effective.
Fleet and vender management.
Set clear goals to monitor targets and offered real-time input on performance and motivation.
Operations Executive
Vxpress India Ltd
Ahmedabad
06.2013 - 12.2014
Handling the HUB Operation activity and planning for Route vehicle as per available load.
Manage the Night Shift for smooth Operation (Inward/Outward).
Manage 100% connectivity for line haul vehicles and materials.
Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
Created and managed knowledge base to address frequently asked questions and offer how-to guides and troubleshooting instruction.
Senior Operations Associate
Safexpress India Pvt Ltd
Ahmedabad
10.2011 - 05.2013
Planning for local delivery route vehicle as per load.
Cash, COD and DOD collection form vender Vehicle.
Streamlined office operations by computerizing activities, managing customer communications, scheduling payments and tracking records and documents.
POD update and COD Cheque forward to Corporate office.
Team Lead E-com Meesho Process FM&Middle Mile
Elasticrun
Surat City
03.2023 - 09.2023
Handlings the all Operations activity for First Mile and Middle Mile for the Meesho Process in the Surat Hub.
Responsible for the FM Pickup form the Sellers and close monitor for Assigned Request to the closer very same day with 100% accuracy.
Responsible for Vender management and Administration process in the Hub Faculty.
Responsible for running smooth Hub Operations as per operational standards.
Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
Managed schedules, accepted time off requests and found coverage for short shifts.
Coached team members in techniques necessary to complete job tasks.
Trained new team members by relaying information on company procedures and safety requirements.