To associate myself with a professionally driven esteemed organization by pursuing a challenging, dynamic, responsible and rewarding career and applying my professional expertise, skills and enthusiasm in a position for career growth.
Overview
8
8
years of professional experience
Work History
Preasenstaion Specialist
WNS Global Services
Gurgaon
01.2024 - Current
Experienced in designing professional, high-quality presentations tailored for business, sales, and executive communications. Proficient in MS PowerPoint, Google Slides, and visual storytelling, with strong skills in layout design, typography, data visualization, and brand alignment. Adept at transforming raw content into polished decks that engage audiences, and drive results.
Presentation Specialist
EZ Lab Pvt. Ltd
Gurgaon
10.2023 - 01.2024
Skilled in creating impactful, visually engaging presentations that simplify complex ideas and deliver clear business narratives.
Expertise in MS PowerPoint, design principles, and corporate storytelling to support leadership, sales, and client-facing teams.
Customer Care Executive
Tezes Telecom Pvt.Ltd
Lucknow
01.2018 - 01.2019
Handled customer queries, complaints, and service requests related to internet connectivity, billing, and account management.
Assisted customers with troubleshooting technical issues, modem/router setup, and service activation.
Escalated unresolved technical problems to the network/technical support team for quick resolution.
Ensured high customer satisfaction by providing timely, clear, and professional communication.
Education
MBA - HR And Digital Marketing
Noida Inernation University
Greater Noida
09-2023
Bachelor of Science - Catering Science & Hospitality Management
Bharathiar University Coimtore
Tamilnadu
08-2015
Skills
Presentation design
Data visualization
Brand alignment
Client communication
Customer service
Creative thinking
Customer engagement
Languages
Hindi
First Language
English
Upper Intermediate (B2)
B2
Timeline
Preasenstaion Specialist
WNS Global Services
01.2024 - Current
Presentation Specialist
EZ Lab Pvt. Ltd
10.2023 - 01.2024
Customer Care Executive
Tezes Telecom Pvt.Ltd
01.2018 - 01.2019
MBA - HR And Digital Marketing
Noida Inernation University
Bachelor of Science - Catering Science & Hospitality Management