AJEET KUMAR
GURUGRAM
Summary
Sales professional with 8+ years of experience in Retail Banking Managed Portfolio and business
development of Assets and liability Products (CASA, Business loan, Loan against property, Trade
Forex & Current Account) in Delhi-NCR, achieving business targets target through the various
channels in the market
Overview
10
10
years of professional experience
Work History
Relationship Manager-PRM
Kotak Mahindra Bank
GURUGRAM
07.2025 - Current
- Serve as first point of contact for client queries and issues daily.
- Resolve service requests promptly to keep banking processes running smoothly.
- Support account banking issues day to day, maintaining strong client satisfaction.
- Deliver high-quality personalised service to prevent competitor switching and protect retention.
- Handle client needs actively to retain relationships and strengthen loyalty over time.
- Monitor service quality to reduce churn and protect account continuity.
- Track portfolio health by monitoring accounts for activity and compliance regularly.
- Review account status to maintain profitability within banking norms consistently.
- Escalate risks early to keep accounts active, compliant, and profitable.
- Analyse client needs to pitch relevant investment solutions and products accurately.
- Present asset finance options, including home loans, personal loans, business loans.
- Offer liability products such as fixed deposits, recurring deposits, savings accounts daily.
Relationship Manager -YES PREMIA BUSINESS
YES BANK LIMITED
GURUGRAM
09.2023 - 01.2025
- Act as dedicated single point of contact for client queries and issues.
- Resolve service requests promptly to keep banking processes running smoothly.
- Provide day-to-day support for account banking issues to clients’ satisfaction.
- Prevent competitor switching by delivering high-quality personalised service experiences.
- Handle client needs actively to retain relationships and strengthen loyalty.
- Monitor service quality to reduce churn and protect account continuity.
- Track portfolio health by monitoring accounts for activity and compliance.
- Review account status to maintain profitability within banking norms.
- Escalate risks early to keep accounts active, compliant, and profitable.
- Analyse client needs to pitch relevant investment solutions and products.
- Present asset finance options including home loans, personal loans, and business loans.
- Offer liability products such as fixed deposits, recurring deposits, and savings accounts.
- Source new high-net-worth or corporate clients through referrals and networking.
- Reach out by cold outreach to build pipeline and discovery calls.
Manager- Acquisition -Current Account
IDFC FIRST BANK LIMITED
GURUGRAM
09.2022 - 07.2023
- Manager - Acquisition - Current Account is a core sales and business development role. The primary objective is to acquire high-value Current Accounts (CA) from open markets, business hubs, and corporates to grow the bank's Low-Cost Liability (CASA) book.
- Cross-Selling & Up-Selling: Analyzing client needs to pitch relevant financial products, including:
- Asset Products: Home loans, personal loans, business loans, and credit cards.
- Liability Products: Fixed deposits, recurring deposits, and high-value savings accounts.
- New Client Acquisition: Sourcing new high-net-worth or corporate clients through references, networking, and cold outreach.
Deputy Manager-Emerging Corporates
INDUSIND BANK LTD
GURUGRAM
01.2021 - 08.2022
- Client Acquisition: Find and sign up new business clients (New-to-Bank or NTB customers) for current accounts in a specific local area
- Onboarding & Documentation: Visit client offices to collect paperwork, verify documents, and help fill out account opening forms
- Sales & Targets: Meet monthly targets for new accounts and cross-sell other financial products
- Compliance: Follow bank rules, standard operating procedures, and know-your-customer (KYC) guidelines.
Assistant Manager-CASA
Kotak Mahindra Bank
GURUGRAM
07.2019 - 01.2021
- Customer Acquisition: Find new individual or corporate clients through field visits, local marketing, and cold calling.
- Cross-Selling: Promote extra services like credit cards, insurance, mutual funds, or fixed deposits.
- Account Activation: Help clients set up mobile or net banking and maintain required minimum balances.
Sales Executive
MODERN BUSINESS SOLUTIONS
GURUGRAM
07.2016 - 07.2019
- Managed customer relationships through consultative sales techniques to attain individual sales goals.
- Consistently achieved or surpassed sales targets.
- Cold called customers to build lead database.
- Achieved company targets by implementing successful sales strategies.
Education
Bachelor of Arts -
Kalinga University Raipur (CG)
01-2016
HIGHER SECONDARY (12th) -
Veer Shivaji Inter College
Sarahari,Gorakhpur Uttar Pradesh 01-2013
High School (10th) -
Lal Bahadur Shastri Higher Secondary School
Gorakhpur district of Uttar Pradesh, India01-2011
IRDA Certified -
.
NISM Certified -
.
Timeline
Relationship Manager-PRM
Kotak Mahindra Bank
07.2025 - Current
Relationship Manager -YES PREMIA BUSINESS
YES BANK LIMITED
09.2023 - 01.2025
Manager- Acquisition -Current Account
IDFC FIRST BANK LIMITED
09.2022 - 07.2023
Deputy Manager-Emerging Corporates
INDUSIND BANK LTD
01.2021 - 08.2022
Assistant Manager-CASA
Kotak Mahindra Bank
07.2019 - 01.2021
Sales Executive
MODERN BUSINESS SOLUTIONS
07.2016 - 07.2019
Bachelor of Arts -
Kalinga University Raipur (CG)
HIGHER SECONDARY (12th) -
Veer Shivaji Inter College
High School (10th) -
Lal Bahadur Shastri Higher Secondary School
IRDA Certified -
.
NISM Certified -
.