Results-driven Supplier Quality Expert with Stellantis, adept at enhancing supplier performance through effective problem-solving and cross-functional collaboration. Achieved a 30% reduction in defects while fostering team building and communication. Proficient in Six Sigma methodologies, I excel in driving quality improvements and ensuring adherence to rigorous standards.
Hi, I’m
AJEET PRATAP SINGH
Chennai
Summary
Overview
30
years of professional experience
Work History
Stellantis Pune
Supplier Quality Expert
11.2023 - Current
Job overview
- Conducted audits on suppliers to ensure adherence to Stellantis quality requirements.
- Facilitated training sessions on quality standards for internal teams and suppliers.
- Collaborated with cross-functional teams to resolve quality-related issues swiftly.
- Directed RCA-team in root cause analysis for product discrepancies and non-conformance reports.
- Presented regular status updates and workflow recommendations to senior management.
- Verified that suppliers are meeting contractual agreements including delivery schedules.
- Provided technical support to internal and external customers regarding quality related topics.
Renault Nissan Technology & Business CentreChennai
Quality Manager
09.2008 - 05.2023
Job overview
- Secured 30% reduction in DPPM and decreased NCMRs by 25% via effective supplier management.
- Executed supplier quality improvement initiatives, focusing on certifications and process audits.
- Oversaw team of quality engineers to boost supplier performance metrics.
- Analyzed warranty failure rates and created management reports for informed decisions.
- Implemented comprehensive quality control strategies addressing customer complaints.
- Delivered on-site support to projects and suppliers, ensuring adherence to quality standards.
- Guided Incoming Quality Control team in Americas region, enhancing skills and oversight.
- Optimized processes to lower costs and elevate overall supplier quality.
Mahindra & Mahindra Ltd (Dealership)Sasaram, Bihar
Automotive Workshop Manager
07.1999 - 09.2008
Job overview
- Managed vehicle repair requests and regular service appointments.
- Maintained inventory of Service-replacement parts and prepared orders.
- Managed investigations regarding troubleshooting, fault-finding and solving product issues.
- Performed Quality Checks of repaired vehicles before handover to Customers.
- Managed, organized, controlled, and prioritized workload of inspection teams.
Hindustan Motors Ltd, (AVTEC Ltd)Sasaram
Customer Quality Engineer
02.1996 - 12.1998
Job overview
- Erudite Aftersales Service and Technical Support.
- Proactively managed Trouble shooting for Powertrain.
- Conducted Analysis of Warranty Failures on powertrain and Parts.
- Reduced Customer End Rejection (General Motors, India), from 1949 - PPM to 56.
- Reduced Customer complaints from 5.9% to 0.22 % (Warranty Cost: Sales Ratio) & warranty costs from INR10Mn to INR 4Mn by solving problems.
- Customer Satisfaction: Enhancement from 91.73 % to 99.
Education
The Institution Of Automotive EngineersChennai,India
Automobile Engineering from Automotive Engineering
12-1996
University Overview
Skills
- Multicultural adaptability
- Active listening
- Effective communication
- Delegation
- Motivation strategies
- Team building
- Problem solving
- Cross-functional collaboration
- Six Sigma methodologies
Accomplishments
Accomplishments
- 3 Times Prestigious RNTBCI Gold Award winner
- Vice President Awards for Gradeability Test & Validation
Know How Training
Know How Training
- ISO:TS16949 APQP, PPAP, PFD, FMEA, Control Plan, SPC and MSA
- Diagnostic & Calibration & Tuning at Renault Technical Centre, Romania
- Analysis Service Incidentology (SAI) (Level-II Analyst s Expert level) at Techno Centre at Guyancourt, France
<Enter your own>
<Enter your own>
- Date of Birth: 11/03/71
- Nationality: Indian
Languages
Languages
- English
- Hindi
Projects
Projects
Renault Fluence Nissan SUNNY / Renault SCALA Nissan MICRA / Renault PULSE Renault DUSTER / Nissan TERRANO Renault KWID / Nissan Redi-Go Renault Lodgy Renault CAPTURE / Nissan KICKS Renault KIGER / Nissan Magnite
Disclaimer
Disclaimer
This is to certify that the information contained is true and I am responsible for the information.
Career Contour
Career Contour
- Experienced Supplier Quality Professional with a strong background in managing and improving supplier quality performance, reducing manufacturing variation, and leading incoming quality control.
- Skilled in supplier assessment and selection, supplier process development and risk mitigation, and supplier quality improvement initiatives.
- Powertrain Qualified Level 2 Expert Analyst (certification by TCR-Guyancourt-France)
Personal Qualifications
Personal Qualifications
Automobile Engineering (AMIE); The Institution Of Automotive Engineers
Timeline
Supplier Quality Expert
Stellantis
11.2023 - Current
Quality Manager
Renault Nissan Technology & Business Centre
09.2008 - 05.2023
Automotive Workshop Manager
Mahindra & Mahindra Ltd (Dealership)
07.1999 - 09.2008
Customer Quality Engineer
Hindustan Motors Ltd, (AVTEC Ltd)
02.1996 - 12.1998
The Institution Of Automotive Engineers
Automobile Engineering from Automotive Engineering
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