Hi, I’m
Ajeet Singh Chaudhary
Administration Manager
Delhi,
Summary
A experienced result-oriented Admin Professional with over 12 Years of experience across various domains from Executive to Admin Manager, Focused on Travel & Employee based Immigration Management, Vendor Management, Corporate Events, Compliance Management.
Possesses seasoned abilities with identification of operational issues and the methods to address them. Brings a Post Graduation Degree in Operations management and travel certified courses.
Overview
12
years of professional experience
Work History
Comviva Technologies Limited, A Tech Mahindra Company
Manager, Administration
2019.12 - Current (4 years & 9 months)
Job overview
- Travel and Immigration management.
- Cost optimization and smooth travel experience.
- Payment processing, BTA & BTC reconciliation
- Employment-based Immigration.
- Corporate Tie-ups and maintaining relationship with Travel trade partners i.e Airlines, Hotels & Immigration partners.
- Corporate events, Offsite plans, Compliance Management , Employee Engagements,Health Checkup programs, WFH Setup, Supporting in office restructure and office opening plans.
- Controlled costs to keep business operating within budget and increase profits.
- Maintained up-to-date knowledge of travel industry trends, regulations and best practices to better serve customers.
- Administered customer surveys to measure satisfaction with services and better understand desires and expectations.
- Implemented automated office systems, optimizing client, and data communications as well as records management.
- Contributed to development and implementation of travel booking processes, procedures and systems to reduce costs.
Intellect Support Services Pvt. Ltd, Client- PayU Payments Private Limited, Gurgaon
Assistant Manager,Administration
2019.09 - 2019.12 (3 months)
Job overview
- Handling the entire travel domain,PAN INDIA
- Assigning tasks to travel agencies.
- Dealing with multiple airlines and hotels for corporate contracting.
- Working on the travel expenses and cost optimization
- Booked airfare, hotel, and ground transportation.
- Working on proposed v/s actual travel budget
- Validating all the invoices and PO raised by vendors and getting the payment processed for them post validations.
COX AND KINGS LIMITED, Gurugram
Team Leader, Operations
2018.07 - 2019.09 (1 year & 2 months)
Job overview
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Mentored and guided employees to foster proper completion of assigned duties.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Built strong relationships with customers through positive attitude and attentive response.
- Arranged travel accommodations for groups, couples, executives, and special needs clients.
SOTC TRAVEL LIMITED- Client- Boston Consulting Group, Gurugram
Lead Executive
2014.09 - 2018.07 (3 years & 10 months)
Job overview
- Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations.
- Generated reports on travel trends and customer feedback to inform business goals.
- Followed up with customers to increase customer service with travel plans.
- Generated travel-related reports for clients to facilitate decision-making.
- Maintained up-to-date knowledge of travel industry trends, regulations and best practices to better serve customers.
- Helped customers with passport and visa applications.
BIRD INFORMATION SYSTEM INDIA PVT.LTD, Delhi
Senior Executive
2012.02 - 2014.09 (2 years & 7 months)
Job overview
- Dashboard & spreadsheets maintenance
- Amadeus Helpdesk - Travel agent support desk
- Training for new employees
- Flight & Hotel Bookings
- Helped customers with passport and visa applications.
BEDI TRAVEL SERVICES PVT. LTD, Delhi
Helpdesk, Executive
2011.04 - 2012.02 (10 months)
Job overview
- Managed and closed reservation calls to increase bookings by maintaining strong knowledge of products, services, and facilities.
- Suggested various packages and amenities to guests, helping each find perfect accommodations to fit personal needs.
- Reviewed and updated customer information to maintain up-to-date records for high-quality service.
Education
Institute of Management Technologies (IMT) , Ghaziabad
MBA from Operations Management
2016.01 - 2018.01 (2 years)
Delhi University
Bachelor of Arts
2012.05 - 2015.05 (3 years)
Kuoni Academy , New, Delhi
Diploma from Tourism management
2010.06 - 2011.03 (9 months)
Kendriya Vidyalaya JNU , New Delhi
High School Diploma
2009.05 - 2010.05 (1 year)
Skills
Process Policy creationundefined
Accomplishments
- Ace- Appreciation for Commitment & Efforts - Apr 22
- Credo - Excellence Award (Unit-Level) - FY 20-21
- Top Team Award (Unit Level)- FY 20-21
- Ace- Appreciation for Commitment & Efforts - Jun 21
- Awarded "Best Performer" - FY17-18
- Awarded "Star Performer" - FY 16-17
Timeline
Manager, Administration
Comviva Technologies Limited, A Tech Mahindra Company
2019.12 - Current (4 years & 9 months)
Assistant Manager,Administration
Intellect Support Services Pvt. Ltd, Client- PayU Payments Private Limited
2019.09 - 2019.12 (3 months)
Team Leader, Operations
COX AND KINGS LIMITED
2018.07 - 2019.09 (1 year & 2 months)
Institute of Management Technologies (IMT)
MBA from Operations Management
2016.01 - 2018.01 (2 years)
Lead Executive
SOTC TRAVEL LIMITED- Client- Boston Consulting Group
2014.09 - 2018.07 (3 years & 10 months)
Delhi University
Bachelor of Arts
2012.05 - 2015.05 (3 years)
Senior Executive
BIRD INFORMATION SYSTEM INDIA PVT.LTD
2012.02 - 2014.09 (2 years & 7 months)
Helpdesk, Executive
BEDI TRAVEL SERVICES PVT. LTD
2011.04 - 2012.02 (10 months)
Kuoni Academy
Diploma from Tourism management
2010.06 - 2011.03 (9 months)
Kendriya Vidyalaya JNU
High School Diploma
2009.05 - 2010.05 (1 year)
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