Ajeev Pandey

Assisting in finding qualified candidates for all RN vacancies.

Reviewing all the received job applications, involving activities like cold calling and referral recruiting, managing interviews directly or through the phone, assisting in recruiting the best candidate, negotiating and deciding on salary, and making background checks of applicants.

Client: New York Health & Hospitals (NYCHH)

Mount Sinai Hospital (MSH).

St. Barnabas Hospital (SBH)

NYP, Brookdale Hospital, Rochester, Albany, etc.

Sourcing, hiring different types of nurses like RN, RRT, etc.

Identified and qualified candidates for employment.

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Sourced candidates utilizing internal database Nexus, Bluepipes, Indeed, Find Contact, Job Diva, referrals, LinkedIn, and CareerBuilder.

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Keep track of all the candidates to create the database in MS Excel.

Sourcing the right candidate for the right client.

• Implementation of a candidate matching system resulted in a 40% reduction in time-to-hire and a 25% increase in candidate quality scores across all healthcare positions.
• Developed and executed a comprehensive diversity and inclusion recruitment strategy, increasing underrepresented minority hires.

• The escalation team's primary role is to resolve complex customer issues by acting as a liaison between customers and internal departments, coordinating cross-functional efforts, and ensuring timely resolution and high customer satisfaction.
• Trained and supported new team members, maintaining culture of collaboration.
• Collaborated with cross-functional teams to drive successful completion of complex projects within deadlines.
• Mentored junior associates, fostering professional growth and helping them reach their full potential.
• Consistently maintained strong relationships with clients, ensuring clear communication and timely updates on project progress.

• Managing and mentoring the verification team, ensuring adherence to standards and regulations, auditing and quality-assuring verification activities and reports, analyzing data, and collaborating with other departments or stakeholders to enhance processes and achieve quality objectives.
• Strengthened relationships between insurers, clients, and healthcare providers through clear communication and timely resolution of disputes or inquiries.
• Established contact with ordering physician's office to resolve any issues or to collect missing vital information.
• Improved team efficiency by providing training and guidance to new employees on insurance verification processes.
• Reduced claim denials by diligently researching and resolving discrepancies in policy information.