Customer-focused professional delivering exceptional service with a friendly demeanour. Adapts to changing customer needs while ensuring satisfaction and loyalty. Collaborates with team members to enhance overall customer experience.
Overview
7
7
years of professional experience
Work History
Team leader, VM, Cashier, Tele Caller
Reliance Trends Kottiyam
Kollam, India
05.2022 - 10.2025
Delivered quality service with friendly and professional demeanour.
Led staff meetings to delegate tasks, assign workloads and communicate changing priorities.
Closely monitored team performance by conducting observations and tracking key metrics, identifying and managing underachievers appropriately.
Car Denter
Sarathy Motors Ayathil
Kollam
01.2019 - 02.2020
Used variety of different tools to complete jobs to high standard including jog work, welding and smart repair.
Sprayed car body, restoring to original colour and gloss.