Ajinkya Bhide

Project Management:

· Successfully manage to conclude contract orders and projects.

· Support sales during the quote stage and lead project execution until handover to the customer.

· Oversee the delivery and commissioning of equipment, ensuring closure of warranty claims.

• Compliance Oversight:

· Observe the internal compliance process, reviewing customer purchase orders and offer for gaps or non-compliance.

· Act as the single point of contact for the customer, achieving project goals in terms of cost, time, and quality with support from Managers and the Engineering & Supply team.

• Meeting Leadership:

· Lead internal handover meetings with Product & Application, Sales, and managers.

· Conduct kick-off meetings with customers and factories to ensure effective project initiation.

• Order Processing and Documentation:

· Review order booking in the ERP system.

· Receive acknowledgments from factories and provided order acknowledgments to customers.

· Organize technical documentation from factories as per project schedules and submitted them to customers as per the agreed plan.

• Technical Resolution:

· Resolve technical comments, waivers, and deviations during order execution.

· Coordinate between factories and customers on technical clarifications, project specifications and submitting for approval of technical documentation.

• Communication and Updates:

· Update concern managers about project status on a monthly basis.

· Highlight issues like payments and project delays to both internal stakeholders and customers.

• Supplier Coordination:

· Co-ordinate with local suppliers and expedited supply whenever required.

· Handle logistics and order administration and reviewing shipping documents.

• Financial Management:

· Invoice and submit supporting documents for stage payments.

· Assist the Account Receivables team in following up with customers.

· Collaborate with sales to address any financial issues.

• Commissioning and Closure:

· Coordinate with the Service department for the commissioning of equipment, deputing field service engineers.

· Manage the final documentation submission, guarantees, and order closeouts as per customer requirements.

• Logistics and Administration:

· Reviewing and submission letter of credit document.

· Reviewing & Submission of shipping documents to customer.

• Engage with customers to build rapport and loyalty.
• Solve customer challenges by offering relevant products and services.
• Increase sales by offering advice on purchases and promoting additional products.
• Maintain calm demeanor and professionally manage issues in busy, high-stress situations.
• Maintain records related to sales, returns and inventory availability.
• Fulfill orders and source products to meet rigorous customer delivery schedules.
• Developed strong client relationships for increased customer loyalty and repeat business.
• Designed eye-catching promotional materials that captured consumer attention and drove engagement.

• Maintain documentation on tests performed in lab.
• Perform testing and quality control using approved laboratory procedures and instrumentation.
• Track collected specimens by initialing, dating and noting times of collection.
• Calibrate and maintain instruments to keep equipment fully operational.
• Use coordination and planning skills to achieve results according to schedule.
• Prepare variety of different written communications, reports and documents.