AJINKYA DILIP KADAM
Banker
Kandivali (E),mumbai
Summary
Being a self-starter, with excellent interpersonal skills & people-oriented attitude wish to prove myself as an asset to the organization where I work & develop a symbiotic relationship between the organization and myself.
Self-starter, Flexible, Independent, Organized and Punctual.
Overview
19
19
years of professional experience
Work History
Branch Manager
STANDARD CHARTERED BANK
mumbai
12.2022 - Current
- Managed SA book of 300 Cr and investment book of 220 Cr to drive profitability.
- Achieved monthly and yearly revenue targets across all product lines.
- Oversaw portfolio management through relationship managers for optimal performance.
- Persuaded high-net-worth individuals to utilize investment banking and mortgage services.
- Implemented email and telephone strategy to generate new business opportunities.
- Exceeded sales targets while ensuring exceptional levels of client service.
- Recognized for excellence in financial management and borrowing consultancy by clients.
- Ensured compliance with processes outlined in audit and regulatory requirements.
Asst. Vice President Head Relationship Manager
HDFC BANK LTD
08.2019 - 12.2022
- Managed team of five Relationship Managers to achieve annual revenue target of 10 Cr.
- Oversaw Liability Portfolio of 550 Cr across 1100 client groups.
- Ensured monthly and yearly revenue plans were met for all banking and Wealth Advisory products.
- Coordinated with RM's, Imperia RM, and Investment Advisors for effective portfolio management.
- Facilitated seamless servicing of HNW customers with PBG and BBG teams.
- Persuaded high-net-worth individuals to utilize private banking products and services.
- Implemented contact strategies via email and telephone to generate new business opportunities.
- Recognized for excellence in financial management and client service delivery.
Senior Priority Relationship Manager
STANDARD CHARTERED BANK
10.2018 - 08.2019
- Managed HNI customers as primary contact for all banking and wealth management needs.
- Oversaw AUM portfolio of 77 Crores with CASA base of 150 Crores across 180 clients.
- Acquired new priority clients with minimum AUM of 30 Lakhs, enhancing relationships over time.
- Maintained customer relations while promoting new products to existing clients.
- Implemented email and telephone strategies to generate new business opportunities.
- Ensured accurate client service levels, consistently exceeding sales targets.
- Recognized for delivering exceptional financial management and borrowing consultancy.
- Cross-sold deposit accounts and wealth management products to elevate service levels.
Privy Relationship Manager
Kotak Mahindra Bank
Mumbai
06.2018 - 08.2018
- Strengthened client relationships to boost satisfaction and retention.
- Assessed client needs, identifying appropriate banking solutions.
- Facilitated interdepartmental communication for efficient client operations.
Sr Manager/Sub-Unit Head - Retail Branch Control Unit
HDFC BANK
08.2016 - 06.2018
- Supported compliance processes for branch banking operations.
- Represented branch banking at senior-level forums.
- Conducted compliance-related activities and statutory reporting.
- Reviewed and enhanced existing processes for efficiency.
- Monitored ongoing ad hoc hygiene and compliance activities across branches.
- Performed monthly visits to branches for oversight and support.
- Ensured timely account opening process monitoring in all branches.
- Oversaw FTNR metrics across Pan India branches, maintaining a percentage below 5%.
Imperia Relationship Manager
HDFC BANK
08.2014 - 08.2016
- Acquired new Imperia clients through targeted outreach strategies.
- Maintained customer relations while promoting new products to existing clients.
- Implemented email and telephone contact strategies to generate new business opportunities.
- Exceeded sales targets while delivering exceptional client service.
- Recognized for providing expert financial management and borrowing consultancy.
- Cross-sold deposit accounts, wealth management, and other bank products to enhance service levels.
- Retained customers by ensuring excellent service and proactive communication.
- Achieved monthly and yearly revenue plans across all product lines.
Preferred Relationship Manager
HDFC BANK
09.2010 - 07.2014
- Acquired new high-net-worth individual (HNI) customers for bank portfolio.
- Managed and serviced existing HNI customer base to enhance retention.
- Conducted personal financial reviews to identify customer needs and tailor solutions.
Personal Banker
HDFC BANK
02.2010 - 08.2010
- Managed portfolio clients to achieve optimal outcomes and results.
- Delivered exceptional service to resolve queries within stipulated timeframes.
- Generated business growth through proactive customer interactions.
- Identified potential clients within existing base and facilitated upgrades.
- Converted customers into business opportunities by selling liabilities, TPP, asset products, and life insurance.
Teller
HDFC BANK
05.2007 - 02.2010
- Executed all types of cash transactions with precision and accuracy.
- Handled customer queries, cheque deposits, and demand draft issuance efficiently.
- Managed cash receipts, payments, and daily reconciliation with general ledger balance.
- Facilitated internal HDFC fund transfers to ensure seamless operations.
- Processed foreign currency cash, traveler's cheques, and outward remittances promptly.
- Generated new business opportunities through proactive customer engagement.
- Identified potential clients within existing base for cross-selling opportunities.
- Conducted audits of KYC norms for compliance in funds transfers and cash transactions.
Officer
Maersk line
Mumbai
10.2006 - 05.2007
- Coordinated shipping schedules to guarantee timely cargo delivery.
- Managed import and export documentation with high efficiency.
Education
IRDA Certification -
Mumbai, IndiaCIEL Wealth Management -
AMFI Certification -
Mumbai, IndiaBachelor of Science (BSc.) - Chemistry
Mumbai University
Mumbai, IndiaHigher Secondary Certificate -
Thakur College
Mumbai, IndiaSSC -
St. Xavier's School
Mumbai, Maharashtra, IndiaSkills
- Portfolio management
- Revenue generation
- Financial advisory
- Customer relationship management
- Business development
- Team leadership
Websites
Languages
- English
- Hindi
- Marathi
Accomplishments
- 2014, IRDA Certification - Mumbai, India.
- 2012, CIEL Wealth Management.
- 2010, AMFI Certification - Mumbai, India.
- 2006, Bachelor of Science (BSc.), Chemistry, Mumbai University, Mumbai, India
- 2003, Higher Secondary Certificate - Thakur College - Mumbai, India.
- 2000, SSC St. Xavier's School - Maharashtra Board - Mumbai, India.
- Have been Awarded for Best Performance in 3 categories for 03/19 for Life Insurance.
- Have Qualified for Pan India 'Wealth Wizard Contest' for Quarter 01/19 - 03/19 for an International Trip.
- Have been Awarded the Best Preferred Relationship Manager for the years 2011-2012 & 2013-2014 at Pan India Level.
- Have been Awarded the Best Preferred Relationship Manager for the year 2015-2016 at the Zonal Level.
- Rated the Best Imperia Manager for the year 2015-2016 at the Zonal Level.
- Have won Awards and Recognition for Insurance contests held at various levels.
- Have qualified for a UK trip in 2010 for the HDFC Life Insurance Contest.
- Rated as the top personal banker for the year 2010-2011 at the pan-India level
- Received an Operational & Service Excellence Award (HDFC Bank).
Personal Information
- Date of Birth: 04/19/84
- Marital Status: Married
Key Qualifications
- Excellent communication and problem-solving skills.
- Dedicated to achieving customer satisfaction as well as meeting or surpassing the company's expectations.
- Proficient in Microsoft Applications.
- Take great satisfaction and pride in seeing results and positive impact on the clients.
Timeline
Branch Manager
STANDARD CHARTERED BANK
12.2022 - Current
Asst. Vice President Head Relationship Manager
HDFC BANK LTD
08.2019 - 12.2022
Senior Priority Relationship Manager
STANDARD CHARTERED BANK
10.2018 - 08.2019
Privy Relationship Manager
Kotak Mahindra Bank
06.2018 - 08.2018
Sr Manager/Sub-Unit Head - Retail Branch Control Unit
HDFC BANK
08.2016 - 06.2018
Imperia Relationship Manager
HDFC BANK
08.2014 - 08.2016
Preferred Relationship Manager
HDFC BANK
09.2010 - 07.2014
Personal Banker
HDFC BANK
02.2010 - 08.2010
Teller
HDFC BANK
05.2007 - 02.2010
Officer
Maersk line
10.2006 - 05.2007
IRDA Certification -
CIEL Wealth Management -
AMFI Certification -
Bachelor of Science (BSc.) - Chemistry
Mumbai University
Higher Secondary Certificate -
Thakur College
SSC -
St. Xavier's School